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The Dynamics of Performance Management
Efficiency. Innovation. Results. Accountability. These, advocates claim, are the fruits of performance management. In recent decades government organizations have eagerly embraced the performance model-but the rush to reform has not delivered as promised. Drawing on research from state and federal levels, Moynihan illustrates how governments have emphasized some aspects of performance management-such as building measurement systems to acquire more performance data-but have neglected wider organizational change that would facilitate the use of such information. In his analysis of why and how governments in the United States have made the move to performance systems, Moynihan identifies agency leadership, culture, and resources as keys to better implementation, goal-based learning, and improved outcomes. How do governments use the performance information generated under performance systems? Moynihan develops a model of interactive dialogue to highlight how performance data, which promised to optimize decision making and policy change for the public's benefit, has often been used selectively to serve the interests of particular agencies and individuals, undermining attempts at interagency problem solving and reform. A valuable resource for public administration scholars and administrators,The Dynamics of Performance Managementoffers fresh insight into how government organizations can better achieve their public service goals.
eBook
Public management : performance, professionalism and politics
\"This systematic introduction to Public Management provides the tools and theoretical understanding to improve Public Management practice, whilst integrating a focus throughout on the importance of interplay between performance, professionalism and politics for all public service providers\"-- Provided by publisher.
BOOK
Physical Safety
Physical safety is a core task of government. It is neither surprising nor unreasonable for government to be held accountable for hazardous substances, for food safety, for flood protection, for the spread of infectious diseases, or for the risks involved in new technologies.
In 2011 the Dutch Ministry of the Interior and Kingdom Relations asked the Scientific Council for Government Policy (WRR) to investigate the scope for the development of a generic risk policy in relation to physical safety. Do citizens and businesses take sufficient responsibility for physical safety? Could the government assume a smaller role, and what part could the business community play in this?
In this report the WRR argues that in order to answer these questions a distinction needs to be made between incidents, damage, risk and uncertainty. In addition, the WRR recommends that the thinking about responsibility for safety should not be placed in the perspective of a failing government, but that the central focus should be on the ambition of good governance. Finally, the WRR suggests that thinking about safety from the perspective of damage offers a useful framework for thinking through and reassessing the distribution of responsibilities. Responsibility for preventing, limiting and dealing with damage can only be assigned in advance, not retrospectively.
eBook
Public administration theories : instrumental and value rationalities
\"This book analyzes public administration theories from the perspective of instrumental and value rationalities. In the instrumental rationality camp are the theories of Traditional Public Administration, Privatization, New Public Management, and Holistic Governance. The theories of New Public Administration, Democratic Administration, New Public Service, and Public Value Management fall into the camp of value rationality. The eight theories are analyzed in light of the five elements of core value, assumption about human nature, methodology, role of government, and disciplinary positioning. The two camps of schools alternate in dominance in the evolution of public administration theories, presenting pendulum movements. The existing relevant research is mainly approached from the perspectives of: development stages, schools of theories, research paradigms, research routes and etc. The book presents a new perspective of the two rationalities, leaving readers with a clear understanding of the main vein of knotty evolution of the 120-odd years of Public Administration theories\"-- Provided by publisher.
Book
Emerging and Potential Trends in Public Management: An Age of Austerity
Challenging some of the established practices of public policy and administration, which have been called into question by the financial and banking crises of 2008, this title investigates public sector management and the public managers acting in the interests of civil society to get to the heart of best practice.
eBook
Pursuing horizontal management : the politics of public sector coordination
\"Peters provides the most comprehensive discussion available of the problem of policy coordination in the public sector. He begins by observing that governments typically react to policy problems by embracing specialization, which tends to undermine efforts to deliver better coordinated policies. Drawing upon a variety of perspectives, both theoretical and multinational, he tackles this conundrum by focusing on the concept of horizontal management. His conceptual analysis is supplemented by four case studies of public sector coordination (Homeland Security in the U.S., child protection in the U.K., policymaking in Finland, and the European Union). Finding the appropriate balance between specialization and coordination, Peters concludes, is a knotty problem yet essential to the delivery of the most effective policies\"-- Provided by publisher.
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Public Value Management, Measurement and Reporting
This volume aims to shed light on how public service value is identified, managed, measured and reported. The chapters cover a range of topics, including theoretical reflections, practical case studies and empirical observations aimed at understanding the concept of public value.
eBook
The road to collaborative governance in China
\"China's transformation from a planned regime to a marketized and liberalized society has created unprecedented socioeconomic changes and challenges as well as new resources, capacities, and solutions. Collaborative governance (CG), the sharing of power and discretion between and within public, private, and nonprofit sectors for public purposes, has been increasingly adopted in China in response to daunting service demands and governance deficits. Using primary data and rigorous analysis, contributors offer perspectives on frontier developments of CG in China in areas such as elderly service delivery, environmental protection, disaster response, and infrastructure building with solid data and up-to-date analytical methods. In addition to a general theoretical examination of CG, this volume explores particular characters of CG as it's been adopted in China, contextual effects and consequences, and implications for future governance in China\"-- Provided by publisher.
Book
Hybridity in the Governance and Delivery of Public Services
This book seeks to answer the unsolved questions related to hybrid organisations, adopting a multifaceted approach focussing on different national contexts, including the UK, Italy, Australia, and Sweden, as well as global organisations. Authors consider policy sectors including humanitarian aid, local transport, healthcare, and welfare services.
eBook