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Objective: This article aims to examine the experiences and perceptions of guests at resorts in Santa Catarina associated with the Associação Brasileira de Resort (ABR). Methodology/approach: This research is quantitative. We analyzed 540 TripAdvisor reviews. We use Linear Regression Analysis using IBM SPSS v.22 software to identify which dimensions directly influence the overall ranking. Originality/Relevance: Nine dimensions were used to structure an analysis framework: room, hotel location, service, price, security, food, and beverage service (food and beverage), recreation, structure, and other aspects. Main results: The analysis shows that customer satisfaction has an influence on eight of the nine dimensions, being F&B service, structure, and service the most found in the comments, and only the dimension of the other subjects was not strongly correlated Theoretical/methodological contributions: This study contributes to advancing literature and insights to improve resort management. It helps to understand customers' decision-making processes and create quantitative scales to measure their business results. In addition, the study highlights that the clients of resorts in Santa Catarina attach importance to cost-benefit. The amount paid reflects the degree of demand for the attributes of the study. Suppose this relationship between price and quality of the service offered is perceived satisfactorily. In that case, the relationship between the consumer and the resort tends to become positive with comments and an indication of post-purchase accommodation. Keywords: Resort. Experiences. Reviews. TripAdvisor. Hospitality satisfaction. Objetivo: Este artigo tem como objetivo examinar as experiências e percepções dos hóspedes dos resorts catarinenses associados à Associação Brasileira de Resort (ABR). Metodologia/abordagem: Esta pesquisa tem caráter quantitativo. Nos analisamos 540 comentários do TripAdvisor. Utilizamos a Análise de Regressão Linear usando o software IBM SPSS v.22 para identificar quais dimensões influenciam diretamente na classificação geral. Originalidade/Relevância: Nove dimensões foram utilizadas para estruturar um quadro de análise: quarto, localização do hotel, atendimento, preço, segurança, serviço de alimentação e bebidas (comidas e bebidas), recreação, estrutura e outros aspectos. Principais resultados: A análise mostra que a satisfação do cliente tem influência em oito das nove dimensões, sendo F&B serviço, estrutura e serviço as mais encontradas nos comentários e apenas a dimensão dos outros assuntos não foi fortemente correlacionada Contribuições teóricas/metodológicas: Este estudo contribui para o avanço da literatura e insights para melhorar a gestão do resort. Auxilia para entender os processos de tomada de decisão dos clientes, bem como criar escalas quantitativas para medir seus resultados de negócios. Além disso, o estudo destaca que os clientes de resorts catarinenses dão importância ao custo-benefício. O valor pago reflete o grau de exigência dos atributos do estudo, se essa relação entre preço e qualidade do serviço oferecido for percebida de forma satisfatória, a relação do consumidor com o resort tende a se tornar positiva com comentários e indicação de hospedagem pós-compra. Palavras-chave: Resort. Experiências. Avaliações. TripAdvisor. Satisfação com a hospitalidade. Objetivo: Este artículo tiene como objetivo examinar las experiencias y percepciones de los huéspedes en los resorts en Santa Catarina asociados con la Associação Brasileira de Resort (ABR). Metodología/enfoque: esta investigación es de naturaleza cuantitativa. Analizamos 540 opiniones de TripAdvisor. Utilizamos el análisis de regresión lineal con el software IBM SPSS v.22 para identificar qué dimensiones influyen directamente en la clasificación general. Originalidad / Relevancia: Se utilizaron nueve dimensiones para estructurar un marco de análisis: habitación, ubicación del hotel, servicio, precio, seguridad, servicio de alimentos y bebidas (alimentos y bebidas), recreación, estructura y otros aspectos. Resultados principales: El análisis muestra que la satisfacción del cliente influye en ocho de las nueve dimensiones, siendo el servicio, estructura y servicio de A&B las más encontradas en los comentarios y solo la dimensión de los otros temas no se correlacionó fuertemente Contribuciones teóricas/metodológicas: Este estudio contribuye al avance de la literatura y los conocimientos para mejorar la gestión del resort. Ayuda a comprender los procesos de toma de decisiones de los clientes, así como a crear escalas cuantitativas para medir sus resultados comerciales. Además, el estudio destaca que los clientes de los resorts de Santa Catarina dan importancia al costo-beneficio. El monto pagado refleja el grado de exigencia de los atributos del estudio, si esta relación entre precio y calidad del servicio ofrecido se percibe de manera satisfactoria, la relación entre el consumidor y el resort tiende a tornarse positiva con comentarios e indicación de alojamiento posterior a la compra. Palabras clave: Resort. Experiencias. Reseñas. TripAdvisor. Satisfacción hospitalaria.

This paper proposes a meta heuristic optimization algorithm, called Crayfish Optimization Algorithm (COA), which simulates crayfish’s summer resort behavior, competition behavior and foraging behavior. The three behaviors are divided into three different stages to balance the exploration and exploitation of algorithm. The three stages are summer resort stage, competition stage and foraging stage. The summer resort stage represents the exploration stage of the COA. The competition stage and foraging stage represent the exploitation stage of the COA. Exploration and exploitation of COA are regulated by temperature. When the temperature is too high, crayfish will enter the cave for summer vacation or compete for the same cave. When the temperature is appropriate, crayfish have different foraging behaviors according to the size of food. Among them, the amount of food eaten by crayfish is related to food intake. Through temperature regulate exploration and exploitation process in COA, the COA has higher randomness and global optimization effect. To verify the optimization effect of COA, in the experimental part, 23 standard benchmark functions and CEC2014 benchmark functions are used to test, and 9 algorithms are selected for comparative experiments. The experimental results show that COA can balance the exploration and exploitation, and achieve good optimization effect. Finally, the COA is tested in five engineering problems, and finally achieves better results. The source code website for COA is https://github.com/rao12138/COA-s-code.

Discover the traditional and contemporary spa and wellness cultures offered from the Baltic to the Black Sea, and see why this part of Europe contains some of the best-kept secrets in the realm of travel and wellbeing. This book takes readers on a journey through the rich and varied wellness cultures of 12 European countries, from decadent Art Nouveau spas in Hungary to traditional pirts sauna rituals in Latvia. Throughout the book, the holistic approaches to wellbeing in each region are revealed, including those based in the power of natural resources, such as respiratory healing in Poland's salt mines, mineral-water therapies in Hungary, smoke saunas in Estonia, and mud pools in Slovakia.