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Teach yourself visually Salesforce.com
Step-by-step screen shots show you how to tackle tasks for Salesforce.com. Each task-based spread covers a single technique, sure to help you get up and running on Salesforce.com in no time.
Book
Salesforce Process Builder Quick Start Guide
Salesforce Management System is an information system used in CRM to automate business processes like sales and marketing. Process Builder is a visual tool created to automate business processes in Salesforce. It enables users with no coding expertise to build complex Salesforce workflows.
eBook
Learning einstein analytics
Salesforce Einstein analytics aka Wave Analytics is a cloud-based platform which connects data from the multiple sources and explores it to uncover insights. It empowers sales reps, marketers, and analysts with the insights to make customer interactions smarter, without building mathematical models. You will learn to create app, lenses, dashboards and share dashboards with other users. This book starts off with explaining you fundamental concepts like lenses, step, measures and sets you up with Einstein Analytics platform. We then move on to creating an app and here you will learn to create datasets, dashboards and different ways to import data into Analytics. Moving on we look at Einstein for sales, services, and marketing individually. Here you will learn to manage your pipeline, understand important business drivers and visualize trends. You will also learn features related to data monitoring tools and embedding dashboards with lightning, visualforce page and mobile devices. Further, you will learn advanced features pertaining to recent advancements in Einstein which include machine learning constructs and getting predictions for events. By the end of this book, you will become proficient in the Einstein analytics, getting insights faster and understanding your customer in a better way.
eBook
Profit from your forecasting software : a best practice guide for sales forecasters
Go beyond technique to master the difficult judgement calls of forecasting
A variety of software can be used effectively to achieve accurate forecasting, but no software can replace the essential human component. You may be new to forecasting, or you may have mastered the statistical theory behind the software's predictions, and even more advanced \"power user\" techniques for the software itself—but your forecasts will never reach peak accuracy unless you master the complex judgement calls that the software cannot make. Profit From Your Forecasting Software addresses the issues that arise regularly, and shows you how to make the correct decisions to get the most out of your software.
Taking a non-mathematical approach to the various forecasting models, the discussion covers common everyday decisions such as model choice, forecast adjustment, product hierarchies, safety stock levels, model fit, testing, and much more. Clear explanations help you better understand seasonal indices, smoothing coefficients, mean absolute percentage error, and r-squared, and an exploration of psychological biases provides insight into the decision to override the software's forecast. With a focus on choice, interpretation, and judgement, this book goes beyond the technical manuals to help you truly grasp the more intangible skills that lead to better accuracy.
* Explore the advantages and disadvantages of alternative forecasting methods in different situations
* Master the interpretation and evaluation of your software's output
* Learn the subconscious biases that could affect your judgement toward intervention
* Find expert guidance on testing, planning, and configuration to help you get the most out of your software
Relevant to sales forecasters, demand planners, and analysts across industries, Profit From Your Forecasting Software is the much sought-after \"missing piece\" in forecasting reference.
eBook
SAP Sales Cloud : sales force automation with SAP C/4HANA
\"Looking for the tools to boost your sales sky high? With this comprehensive guide, you'll learn to implement, configure, and use SAP Sales Cloud. Create leads, process opportunities, and explore partner channel management. Then integrate the solution with your ERP system to handle quotations and orders. Finally, migrate and replicate your existing sales data and personalize and extend SAP Sales Cloud\"-- Provided by publisher.
Book
Profit from Your Forecasting Software
Cover -- Title Page -- Copyright -- Contents -- Acknowledgments -- Prologue -- Chapter 1: Profit from Accurate Forecasting -- 1.1 The Importance of Demand Forecasting -- 1.2 When Is a Forecast Not a Forecast? -- 1.3 Ways of Presenting Forecasts -- 1.3.1 Forecasts as Probability Distributions -- 1.3.2 Point Forecasts -- 1.3.3 Prediction Intervals -- 1.4 The Advantages of Using Dedicated Demand Forecasting Software -- 1.5 Getting Your Data Ready for Forecasting -- 1.6 Trading-Day Adjustments -- 1.7 Overview of the Rest of the Book -- 1.8 Summary of Key Terms -- 1.9 References -- Chapter 2: How Your Software Finds Patterns in Past Demand Data -- 2.1 Introduction -- 2.2 Key Features of Sales Histories -- 2.2.1 An Underlying Trend -- 2.2.2 A Seasonal Pattern -- 2.2.3 Noise -- 2.3 Autocorrelation -- 2.4 Intermittent Demand -- 2.5 Outliers and Special Events -- 2.6 Correlation -- 2.7 Missing Values -- 2.8 Wrap-Up -- 2.9 Summary of Key Terms -- Chapter 3: Understanding Your Software's Bias and Accuracy Measures -- 3.1 Introduction -- 3.2 Fitting and Forecasting -- 3.2.1 Fixed-Origin Evaluations -- 3.2.2 Rolling-Origin Evaluations -- 3.3 Forecast Errors and Bias Measures -- 3.3.1 The Mean Error (ME) -- 3.3.2 The Mean Percentage Error (MPE) -- 3.4 Direct Accuracy Measures -- 3.4.1 The Mean Absolute Error (MAE) -- 3.4.2 The Mean Squared Error (MSE) -- 3.5 Percentage Accuracy Measures -- 3.5.1 The Mean Absolute Percentage Error (MAPE) -- 3.5.2 The Median Absolute Percentage Error (MDAPE) -- 3.5.3 The Symmetric Mean Absolute Percentage Error (SMAPE) -- 3.5.4 The MAD/MEAN Ratio -- 3.5.5 Percentage Error Measures When There Is a Trend or Seasonal Pattern -- 3.6 Relative Accuracy Measures -- 3.6.1 Geometric Mean Relative Absolute Error (GMRAE) -- 3.6.2 The Mean Absolute Scaled Error (MASE) -- 3.6.3 Bayesian Information Criterion (BIC).
Book
Learn Salesforce Lightning
Refer to this invaluable how-to guide for basic training on Salesforce Lightning. Salespeople and technical users and consultants will no longer have to resort to learning the interface on their own, which is very time consuming.Learn Salesforce Lightning is a step-by-step visual guide that offers immediate and valuable solutions to the new set of UI tools included in Lightning. With chapters broken down into easily absorbed topics, you walk through the entire process of managing your daily activities within Salesforce, as well as basic customizations and system management. The book explains the primary use cases for Lighting, and simplifies some of the more complex features, such as opportunity stage management and the new dashboard builder. Topics covered include:Sales and service managementLightning Apps on the AppExchangeLightning dashboards and reportsLightning securityLightningProcess Builder and moreWhat You’ll LearnNavigate the Salesforce Lightning interfaceKnow where to go in the setup area to make customizationsCreate dynamic reports and dashboardsView Lightning on a mobile deviceTrain other users on common day-to-day activities within LightningWho This Book Is forSalespeople, managers, and executives who are currently evaluating Salesforce.com, who recently purchased a license with Salesforce.com, or recently upgraded to the Lightning user interface. This book is also for Salesforce administrators, consultants, project managers, and technical users looking for basic training on Salesforce Lightning.
eBook
Data Driven
Data Driven is a uniquely practical guide to increasing sales success, using the power of data analytics. Written by one of the world's leading authorities on the topic, this book shows you how to transform the corporate sales function by leveraging big data into better decision-making, more informed strategy, and increased effectiveness throughout the organization. Engaging and informative, this book tells the story of a newly hired sales chief under intense pressure to deliver higher performance from her team, and how data analytics becomes the ultimate driver behind the sales function turnaround. Each chapter features insightful commentary and practical notes on the points the story raises, and one entire chapter is devoted solely to laying out the Prescriptive Action Model step-by-step giving you the actionable guidance you need to put it into action in your own organization.
eBook