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"Self Disclosure"
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The world of PostSecret
A ton of secrets, one postcard at a time. Warren started inviting people to anonymously mail artful secrets in 2004. Here he shares some that he has received in the last five years, and shares his favorite stories.
Book
Full Disclosure
Results from three large-scale field studies and two controlled experiments show that consumers tend to be more self-disclosing when generating content on their smartphone versus personal computer. This tendency is found in a wide range of domains including social media posts, online restaurant reviews, open-ended survey responses, and compliance with requests for personal information in web advertisements. The authors show that this increased willingness to self-disclose on one’s smartphone arises from the psychological effects of two distinguishing properties of the device: (1) feelings of comfort that many associate with their smartphone and (2) a tendency to narrowly focus attention on the disclosure task at hand due to the relative difficulty of generating content on the smaller device. The enhancing effect of smartphones on self-disclosure yields several important marketing implications, including the creation of content that is perceived as more persuasive by outside readers. The authors explore implications for how these findings can be strategically leveraged by managers, including how they may generalize to other emerging technologies.
Journal Article
“Hey Alexa–order groceries for me” – the effect of consumer–VAI emotional attachment on satisfaction and repurchase intention
Purpose
Given the growing prominence of voice-activated artificial intelligent devices (VAIs) as the strategic market-facing technology for grocery purchases, this article aims to bring together theories on anthropomorphism, trust, emotional attachment, self-connection and self-disclosure in one conceptual framework establishing that consumer–VAI relationship has significant implications for grocery purchase satisfaction and intention to repurchase using VAIs.
Design/methodology/approach
The study tested seven hypotheses through a survey-based approach comprising of two studies.
Findings
The study empirically supports VAI anthropomorphism and trust in VAIs as predictors of consumer–VAI emotional attachment and establishes the moderating role of consumer self-disclosure. Consumer–VAI self-connection resulting from emotional attachment results in grocery purchase satisfaction and intention to repurchase using VAIs.
Research limitations/implications
The article offers a novel perspective on consumer–VAI relationships and the use of VAIs for grocery purchases. It establishes an agentic role of consumers when ordering groceries using VAIs, creating a deeper understanding of how consumer–VAI emotional attachment results in extensions of consumers’ self-identity, resulting in purchase satisfaction and repurchase intention using VAIs.
Practical implications
Establishing a consumer–VAI relationship, the article brings out the strategic importance of VAIs for marketers in grocery purchases and repurchases, which can be extended to other purchases.
Originality/value
The article offers a new perspective on establishing VAIs as strategically important market-facing devices by examining consumer relationships with VAIs and offering valuable insights on how consumer emotional attachment with VAIs results in satisfaction and intention to repurchase using VAIs.
Journal Article
The peep diaries : how we're learning to love watching ourselves and our neighbors
We have entered the age of \"peep culture\": a tell-all, show-all, know-all digital phenomenon that is dramatically altering notions of privacy, individuality, security, and even humanity. Peep culture is reality TV, YouTube, MySpace, Facebook, Twitter, over-the-counter spy gear, blogs, chat rooms, amateur porn, surveillance technology, and more. Core values and rights we once took for granted are rapidly being renegotiated, often without our even noticing.--From publisher description.
Book
When Social Networking Is Not Working: Individuals With Low Self-Esteem Recognize but Do Not Reap the Benefits of Self-Disclosure on Facebook
The popular media have publicized the idea that social networking Web sites (e.g., Facebook) may enrich the interpersonal lives of people who struggle to make social connections. The opportunity that such sites provide for self-disclosure—a necessary component in the development of intimacy—could be especially beneficial for people with low self-esteem, who are normally hesitant to self-disclose and who have difficulty maintaining satisfying relationships. We suspected that posting on Facebook would reduce the perceived riskiness of self-disclosure, thus encouraging people with low self-esteem to express themselves more openly. In three studies, we examined whether such individuals see Facebook as a safe and appealing medium for selfdisclosure, and whether their actual Facebook posts enabled them to reap social rewards. We found that although people with low self-esteem considered Facebook an appealing venue for self-disclosure, the low positivity and high negativity of their disclosures elicited undesirable responses from other people.
Journal Article
With the witnesses : poetry, compassion, and claimed experience
\"Trauma theory dominates contemporary ideas about ethical response to suffering. Yet, trauma theory, as it has been adopted by literary and cultural studies, has harmful effects. In With the Witnesses, Dale Tracy argues that poetry's compassionate strategies offer an alternative approach to engaging not only suffering in art but suffering in general. Emphasizing inaccessible histories, unspeakable suffering, and unconscious witnessing, trauma theory leads readers to claim others' suffering through empathic identification. Understood through trauma theory, witness poetry--poetry responding to social suffering--appears to make traumatic traces contagiously available to readers. With the Witnesses interrogates this metaphoric logic in which readers identify with a speaker, placing themselves into the position of witness. Instead, Tracy finds that witness poems follow a metonymic logic: contiguity rather than substitution, nearness rather than likeness, and waiting in relationship rather than claiming understanding. Compassion means feeling with--not as--another. Poems responding to diverse national and transnational contexts of atrocity, conflict, and marginalization guide With the Witnesses outside of existing frameworks into compassionate response to suffering. With the Witnesses follows each poem as a unique theory of compassion and arrives at a place where a witness can stand with those who suffer without standing in for them.\"-- Provided by publisher.
Book
How and when social media influencers' intimate self-disclosure fosters purchase intentions: the roles of congruency and parasocial relationships
PurposeThis study aims to explore the impact of social media influencers' (SMIs) intimate self-disclosure on consumers' purchase intentions, with a focus on the role of parasocial relationships and congruence among the influencer, product and consumer. The study finds its theoretical foundation in parasocial theory and self-congruency theory.Design/methodology/approachThis study employs a quantitative approach, utilizing a sample of 232 collected survey responses. The proposed hypotheses are evaluated using partial least squares structural equation modeling (PLS-SEM).FindingsContrary to initial assumptions, the study reveals that parasocial relationships do not mediate the link between SMIs' intimate self-disclosure and purchase intentions. However, an interesting moderating effect was discovered: the congruence between the consumer and the influencer influences the relationship between SMIs' intimate self-disclosure and parasocial relationships, and subsequently, between parasocial relationships and purchase intentions.Originality/valueThis study brings fresh insights by pinpointing a boundary condition that dictates the influence of SMIs' intimate self-disclosure on purchase intentions via parasocial relationships. In doing so, this study provides a novel perspective in understanding the dynamics between SMIs and consumers in the rapidly evolving marketing landscape.
Journal Article
Sharing our lives online : risks and exposure in social media
\"Most of us know someone who has inadvertently revealed something shameful or embarrassing online about themselves or someone else. With the growth of social media like Facebook and Twitter, we are heading towards a radically open society. In exploring this phenomenon, David R. Brake first provides an overview of the harms that can be posed by unwary social media use - not just for children but for all of us, young or old. He then draws on in-depth interviews, a range of related theories of human behaviour and a wealth of other studies to analyse why this happens. He explains in detail the social, technological and commercial influences and pressures that keep us posting what we should not and stop us fully appreciating the risks when we do so. This is an invaluable book for students, parents, policy-makers and any social media user. \"-- Provided by publisher.
BOOK
Privacy Concerns Versus Desire for Interpersonal Awareness in Driving the Use of Self-Disclosure Technologies: The Case of Instant Messaging in Two Cultures
Social computing technologies typically have multiple features that allow users to reveal their personal information to other users. Such self-disclosure (SD) behavior is generally considered positive and beneficial in interpersonal communication and relationships. Using a newly proposed model based on social exchange theory, this paper investigates and empirically validates the relationships between SD technology use and culture. In particular, we explore the effects of culture on information privacy concerns and the desire for online interpersonal awareness, which influence attitudes toward, intention to use, and actual use of SD technologies. Our model was tested using arguably the strongest social computing technology for online SD-instant messaging (IM)-with users from China and the United States. Our findings reveal that cross-cultural dimensions are significant predictors of information privacy concerns and desire for online awareness, which are, in turn, found to be predictors of attitude toward, intention to use, and actual use of IM. Overall, our proposed model is applicable to both cultures. Our findings enhance the theoretical understanding of the effects of culture and privacy concerns on SD technologies and provide practical suggestions for developers of SD technologies, such as adding additional control features to applications.
Journal Article