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\"This book provides an evidence-based actionable framework and measure of servant leadership to help management practitioners build effective and ethical workplaces. It explains the reasons why the best workplaces such as Starbucks, Southwest Airlines, Ritz-Carlton, and ServiceMaster apply servant leadership. Servant leadership is an intellectually compelling and emotionally satisfying theory of leadership with relevance and application to the workplace settings. Based on multiple rigorous studies in the Western and Eastern contexts, the book outlines the six dimensions of servant leadership and the impacts they have on key outcomes such as citizenship behaviors, job satisfaction, team creativity and innovation, and organizational performance. The book outlines a measurement instrument that can be used for leadership assessment, selection, and training purposes, and to develop strategies to leverage the six behavioral dimensions of servant leadership at the personal, team, and organizational level.\" -- Back cover.

PurposeThe purpose is to use co-citation analysis of servant leadership (SL) research to investigate the evolution of the field, its subfields, gaps and opportunities for future research in a systematic manner.Design/methodology/approachA document co-citation technique and three clustering algorithms (latent semantic index (LSI), the log-likelihood ratio (LLR) and the mutual information (MI) index) were employed to analyse 24,030 references from 549 articles spanning a period of 50 years.FindingsCluster analyses reveal that SL research consists of eight distinct subfields: (1) conceptualisation and measurement of SL; (2) SL and related theories; (3) methodological foundations and empirical expansion of SL research; (4) individual-level cognitive effects of SL and related theories; (5) “Warmth effects” of leadership behaviour; (6) antecedents of effective leadership; (7) SL, marketing, sales management and ethics and (8) SL, job design and work engagement. Important gaps and opportunities for future research are identified.Research limitations/implicationsThe analyses do not show a complete picture of research on SL. Interesting works used by subgroups of SL researchers may not have enough citations to be included in the results. Moreover, bibliometric analyses do not explain the impact of books, journals and articles on the practice of SL. The authors welcome future analyses of the most influential sources of SL practice. The authors expect that managerial and practice-oriented books and journals, such as the International Journal of Servant Leadership and the Servant Leadership Theory and Practice, would play a central role in such analyses.Practical implicationsThe discussions of the nature of SL, its effects and antecedents are useful to leaders who want to develop a SL style or assist others in developing it. For researchers and doctoral students, the cluster analyses of co-citations give an overview of the subfields of SL research and reveal important knowledge gaps in the literature.Social implicationsSL has several favourable effects on the motivation and psychological well-being of followers. Also, followers tend to adopt a willingness to serve.Originality/valuePrevious research has categorised SL research into three broad categories or phases. The cluster analyses of the co-citations reported here reveal a meaningful structure of eight distinct subfields. Knowledge gaps within the subfields represent novel opportunities for future research on SL. The authors also suggest a new subfield of SL research: pedagogical approaches to the motivation and development of SL skills.

The primary purpose of our inquiry is to assess the impacts of environmentally-specific servant leadership (ESS leadership) on green performance at both team and individual levels. Participants from tour companies based in Vietnam provided the data for our inquiry. The results demonstrated the mediating role of green climate for the effects of ESS leadership on team and individual green performance. Green crafting functioned as a mediator for the relationship between green climate and individual green performance. Green climate also served as a moderator to strengthen the relationship between green crafting and green performance among employees. Implications from these findings are discussed.

This paper aims to examine the mechanisms and boundary conditions that underlie the relationship between perceived environment specific servant leadership (ESSL) and perceived organizational environmental citizenship behavior (OECB). By drawing on the social exchange and social identity theories, we explore corporate social responsibility (CSR) as a mediator and attachment anxiety as a moderator of the ESSL–OECB relationship. The proposed relationships were examined by collecting data in two-waves through a survey of 359 employees and their supervisors working in various manufacturing-sector organizations. The data were analyzed through a bootstrapping test in structural equation modeling and the empirical results confirmed that CSR mediates the relationship between ESSL and OECB. However, attachment anxiety was found to moderate the indirect effects of ESSL on OECB via CSR such that the relationships were stronger for employees with high attachment anxiety in comparison to those with low attachment anxiety. The paper concludes with a discussion of the implications of this study’s results for management theory and practice.

PurposeMechanisms behind employees’ pro-environmental behaviors have increasingly been attracting scholarly attention. The purpose of this study is to examine how environmentally specific servant leadership contributes to employees’ organizational citizenship behavior for the environment (employee OCBE).Design/methodology/approachIn this research, employees from resort hotels in Central Vietnam were selected as participants. The data analysis was conducted through structural equation modeling and bootstrapping test.FindingsEnvironmentally specific servant leadership exhibited the positive association with employee OCBE through employee environmental engagement as a mediator. Two moderation mechanisms – organizational support for green behaviors and person-group fit – were also found to serve as enhancers for the effect of environmentally specific servant leadership on employee OCBE.Practical implicationsThe research results provide hospitality organizations with a premise for the focus of servant leadership and organizational support around pro-environmental values. It is also vital for practitioners to build the fit between employees and the organization’s pro-environmental values so as to further promote their positive reaction to environmentally specific servant leadership and engagement in pro-environmental behaviors.Originality/valueThe present study marks the confluence between environmentally specific servant leadership and employee OCBE research streams and provides a moderated mediation mechanism to shed light on such a relationship.

Employees' pro-environmental behavior is crucial for accomplishing organizations' green initiatives. There is a dearth of empirical research that explored the underlying mechanism of environmentally specific servant leadership (ESL) influencing employees' pro-environmental behavior (EPB). The theoretical lens of self-efficacy theory is employed to explore the influence of ESL in predicting EPB. Employees' green self-efficacy was introduced as the mediator through which ESL influences EPB. Time-lagged data from 381 dyads of employee-supervisor from Pakistan's energy sector were collected during the months of June and July 2021 through systematic random sampling. The partial least squares structural equation modeling (PLS-SEM) technique was employed to analyze data and assess hypothesized relationships. The results show that all hypotheses are supported. Findings indicate that environmentally specific servant leadership has a significant direct impact on employees' pro-environmental behavior and employees' green self-efficacy partially mediates the positive influence of ESL on EPB. The study's managerial and theoretical implications are presented along with future research directions.