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result(s) for
"Shared Medical Appointments - organization "
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Successful Implementation of a Shared Medical Appointment Model for Hepatitis C Treatment at a Community Health Center
by
Reyes, Jessica
,
Klein, Wesley
,
Wurcel, Alysse
in
Adult
,
Antiviral Agents - therapeutic use
,
Antiviral drugs
2019
Highly efficacious direct acting antiviral (DAA) therapy for treatment of Hepatitis C Virus (HCV) infection is largely inaccessible to communities facing a shortage of available specialist providers. Though less demanding than previous interferon regimens, DAA therapy requires patients to adhere to 8–12 weeks of daily treatment, which can be challenging for some patient populations. Duffy Health Center, located on Cape Cod, Massachusetts, provides integrated medical, mental health and case management services to people who are homeless or at risk for homelessness. The goal of this manuscript is to evaluate the outcomes of treatment of HCV infection with a shared medical appointment (SMA) model. The primary outcome was sustained virologic response (SVR-12), or HCV RNA ≤ 15 IU/mL at 12 weeks post-treatment. There were 102 patients recruited, with a total of 104 treatments administered. Over three-fourths of patients who attended one SMA visit (78 of 102) continued in SMA for the duration of treatment. Of these patients opting for SMA, 99% (77 of 78) completed the full treatment course, and 91% (71 of 78) of SMA patients achieved SVR-12. DAA therapy provided by non-specialist providers using the SMA model yielded comparable response rates to those achieved by specialist providers, and has the potential to substantially increase access to HCV treatment for patient populations within high-risk communities.
Journal Article
Establishing a Group Educational Session for Hyperacusis Patients
by
Perreau, Ann E.
,
Tyler, Richard S.
,
Witt, Shelley
in
Activities of daily living
,
Adults
,
Audiology
2019
Purpose Audiologists should be treating hyperacusis patients. However, it can be difficult to know where to begin because treatment protocols and evidence-based treatment studies are lacking. A good place to start in any tinnitus and hyperacusis clinic is to incorporate a group educational session. Method Here, we outline our approach to establishing a hyperacusis group educational session that includes specific aspects of getting to know each patient to best meet their needs, understanding the problems associated with hyperacusis, explaining the auditory system and the relationship of hyperacusis to hearing loss and tinnitus, describing the influence of hyperacusis on daily life, and introducing treatment options. Subjective responses from 11 adults with hyperacusis, who participated in a recent clinical group education session, were discussed to illustrate examples from actual patients. Conclusions Due to the devastating nature of hyperacusis, patients need to be reassured that they are not alone and that they can rely on audiologists to provide support and guidance. A group approach can facilitate the therapeutic process by connecting patients with others who are also affected by hyperacusis, and by educating patients and significant others on hyperacusis and its treatment options. Supplemental Material https://doi.org/10.23641/asha.8121197.
Journal Article
Healthcare providers experiences with shared medical appointments for heart failure
by
Schaub, Kimberley
,
Jewett-Tennant, Jeri
,
Marshall, Vanessa
in
Activities of daily living
,
Adult
,
Appointments and Schedules
2022
Shared medical appointments (SMAs) offer a means for providing knowledge and skills needed for chronic disease management to patients. However, SMAs require a time and attention investment from health care providers, who must understand the goals and potential benefits of SMAs from the perspective of patients and providers. To better understand how to gain provider engagement and inform future SMA implementation, qualitative inquiry of provider experience based on a knowledge-attitude-practice model was explored. Semi-structured interviews were conducted with 24 health care providers leading SMAs for heart failure at three Veterans Administration Medical Centers. Rapid matrix analysis process techniques including team-based qualitative inquiry followed by stakeholder validation was employed. The interview guide followed a knowledge-attitude-practice model with a priori domains of knowledge of SMA structure and content (understanding of how SMAs were structured), SMA attitude/beliefs (general expectations about SMA use), attitudes regarding how leading SMAs affected patients, and providers. Data regarding the patient referral process (organizational processes for referring patients to SMAs) and suggested improvements were collected to further inform the development of SMA implementation best practices. Providers from all three sites reported similar knowledge, attitude and beliefs of SMAs. In general, providers reported that the multi-disciplinary structure of SMAs was an effective strategy towards improving clinical outcomes for patients. Emergent themes regarding experiences with SMAs included improved self-efficacy gained from real-time collaboration with providers from multiple disciplines, perceived decrease in patient re-hospitalizations, and promotion of self-management skills for patients with HF. Most providers reported that the SMA-setting facilitated patient learning by providing opportunities for the sharing of experiences and knowledge. This was associated with the perception of increased comradery and support among patients. Future research is needed to test suggested improvements and to develop best practices for training additional sites to implement HF SMA.
Journal Article
Shared Medical Appointments for Patients with Diabetes Mellitus: A Systematic Review
by
Gierisch, Jennifer M.
,
Edelman, David
,
McDuffie, Jennifer R.
in
Appointments and Schedules
,
Blood Pressure - physiology
,
Diabetes
2015
ABSTRACT
OBJECTIVES
Shared medical appointments (SMAs) are an increasingly used system-redesign strategy for improving access to and quality of chronic illness care. We conducted a systematic review of the existing literature on SMA interventions for patients with diabetes in order to understand their impact on outcomes.
DATA SOURCES
MEDLINE, EMBASE, CINAHL, PsycINFO, and Web of Science from January 1996 through April 2012. PubMed search updated June 2013.
STUDY SELECTION
English-language peer-reviewed publications of randomized controlled trials (RCTs), nonrandomized cluster controlled trials, controlled before-and-after studies, or interrupted time-series designs conducted among adult patients with diabetes. Two independent reviewers used prespecified criteria to screen titles and abstracts for full text review.
STUDY APPRAISAL AND SYNTHESIS METHODS
Two different reviewers abstracted data and rated study quality and strength of evidence. When possible, we used random-effects models to synthesize the effects quantitatively, reporting by a weighted difference of the means when the same scale was used across studies, and a standardized mean difference when the scales differed. We measured heterogeneity in study effects using Forest Plots, Cochran’s Q, and I
2
, and explored heterogeneity by using subgroup analyses for categorical variables and meta-regression analyses for continuous or discrete variables. Outcomes not suitable to meta-analysis were summarized qualitatively.
RESULTS
Twenty-five articles representing 17 unique studies compared SMA interventions with usual care. Among patients with diabetes, SMAs improved hemoglobin A1c (∆ = −0.55 percentage points [95 % CI, −0.11 to −0.99]); improved systolic blood pressure (∆ = −5.2 mmHg [95 % CI, −3.0 to −7.4]); and did not improve LDL cholesterol (∆ = −6.6 mg/dl [95 % CI, 2.8 to −16.1]). Nonbiophysical outcomes, including economic outcomes, were reported too infrequently to meta-analyze, or to draw conclusions from. The A1c result had significant heterogeneity among studies, likely secondary to the heterogeneity among included SMA interventions.
LIMITATION
Heterogeneity among the components of diabetes SMAs leads to uncertainty about what makes a particular SMA successful.
CONCLUSION
SMA interventions improve biophysical outcomes among patients with diabetes. There was inadequate literature to determine SMA effects on patient experience, utilization, and costs.
Journal Article
Effectiveness of shared medical appointments delivered in primary care for improving health outcomes in patients with long-term conditions: a systematic review of randomised controlled trials
by
O'Donnell, Amy
,
Richmond, Catherine
,
Beyer, Fiona
in
Appointments and Schedules
,
Body mass index
,
Citation indexes
2024
ObjectivesTo examine the effectiveness of shared medical appointments (SMAs) compared with one-to-one appointments in primary care for improving health outcomes and reducing demand on healthcare services by people with one or more long-term conditions (LTCs).DesignA systematic review of the published literature.Data sourcesSix databases, including MEDLINE and Web of Science, were searched 2013–2023. Relevant pre-2013 trials identified by forward and backward citation searches of the included trials were included.Eligibility criteriaRandomised controlled trials of SMAs delivered in a primary care setting involving adults over 18 years with one or more LTCs. Studies were excluded if the SMA did not include one-to-one patient-clinician time. All countries were eligible for inclusion.Data extraction and synthesisData were extracted and outcomes narratively synthesised, meta-analysis was undertaken where possible.ResultsTwenty-nine unique trials were included. SMA models varied in terms of components, mode of delivery and target population. Most trials recruited patients with a single LTC, most commonly diabetes (n=16). There was substantial heterogeneity in outcome measures. Meta-analysis showed that participants in SMA groups had lower diastolic blood pressure than those in usual care (d=−0.086, 95% CI=−0.16 to –0.02, n=10) (p=0.014). No statistically significant differences were found across other outcomes. Compared with usual care, SMAs had no significant effect on healthcare service use. For example, no difference between SMAs and usual care was found for admissions to emergency departments at follow-up (d=−0.094, 95% CI=−0.27 to 0.08, n=6, p=0.289).ConclusionsThere was a little difference in the effectiveness of SMAs compared with usual care in terms of health outcomes or healthcare service use in the short-term (range 12 weeks to 24 months). To strengthen the evidence base, future studies should include a wider array of LTCs, standardised outcome measures and more details on SMA components to help inform economic evaluation.PROSPERO registration numberCRD42020173084.
Journal Article
Multilevel Influences on Patient Engagement and Chronic Care Management
by
Shortell, Stephen M
,
Brewster, Amanda L
,
Miller-Rosales, Chris
in
Analysis
,
Cardiac patients
,
Cardiovascular disease
2023
Physician practices are increasingly owned by health systems, which may support or hinder adoption of innovative care processes for adults with chronic conditions. We examined health system- and physician practice-level capabilities associated with adoption of (1) patient engagement strategies and (2) chronic care management processes for adult patients with diabetes and/or cardiovascular disease.
We analyzed data collected from the National Survey of Healthcare Organizations and Systems, a nationally representative survey of physician practices (n = 796) and health systems (n = 247) (2017-2018).
Multivariable multilevel linear regression models estimated system- and practice-level characteristics associated with practice adoption of patient engagement strategies and chronic care management processes.
Health systems with processes to assess clinical evidence (β = 6.54 points on a 0-100 scale; P = .004) and with more advanced health information technology (HIT) functionality (β = 2.77 points per SD increase on a 0-100 scale; P = .03) adopted more practice-level chronic care management processes, but not patient engagement strategies, compared with systems lacking these capabilities. Physician practices with cultures oriented to innovation, more advanced HIT functionality, and with a process to assess clinical evidence adopted more patient engagement strategies and chronic care management processes.
Health systems may be better able to support the adoption of practice-level chronic care management processes, which have a strong evidence base for implementation, compared with patient engagement strategies, which have less evidence to guide effective implementation. Health systems have an opportunity to advance patient-centered care by expanding practice-level HIT functionality and developing processes to appraise clinical evidence for practices.
Journal Article
Implementation project protocols to address obesity and hypertension in primary care practices in a large, integrated health system
by
McMahan, June
,
Gutierrez, James
,
Chepp, Valerie
in
Analysis
,
Blood pressure
,
Care and treatment
2026
Background
Implementation of evidence-based practices into routine clinical care within a health system remains a challenge. Rigorous evaluation of clinical implementation efforts with data collection guided by an implementation science framework can provide significant insight into variation in outcomes across the health system as well as learnings related to contextual factors that may contribute to both clinical and implementation outcomes. We describe the protocols for two implementation projects, each of which aims to implement into routine practice previously published research findings of a care delivery innovation addressing management of a chronic disease within primary care settings.
Methods
The two implementation projects include
Implementation of Intensive Lifestyle Treatment for Weight Loss in Primary Care Settings
and
Implementation of Effective Hypertension Management Approaches
, each funded through the Patient-Centered Outcomes Research Institute Health Systems Implementation Initiative (PCORI HSII) program. Both care delivery innovations will be implemented in 56 primary care practices (suburban, urban, rural) in one health system in Northeast Ohio and will involve alignment of clinical, operational, and evaluation teams. For the weight loss project, we will build on our health system model of shared medical appointments led by multidisciplinary teams to deliver a group visit intervention for patients with obesity (body mass index >/=30 kg/m
2
). The primary outcome will be change in body weight. For the hypertension project, we will implement an intensive home blood pressure management program for patients with uncontrolled blood pressure (>150/95 mmHg) with follow-up every 2-4 weeks with a pharmacist or advanced practice provider. The primary outcome will be change in systolic blood pressure. Each care model will be implemented in primary care practices utilizing a randomized stepped-wedge design. Specific implementation strategies will be utilized, and implementation outcomes collected utilizing an implementation framework. Adaptations at the practice group level will be documented.
Discussion
The two implementation projects described have the potential to significantly improve treatment for both obesity and uncontrolled hypertension in primary care practices in one health system. Clinical effectiveness and implementation outcomes will be collected and will inform scale-up of the programs as well as need for tailoring of future health system implementation efforts.
Trial registration
NCT07268417(Initial Release Date 11/13/2025): Group Medical Appointments for Intensive Lifestyle Treatment for Obesity in Cleveland Clinic Primary Care Practices (ACTIVATE OC) NCT07232017(Initial Release Date 11/14/2025): Implementation of Intensive Hypertension Management Approaches: Cleveland Clinic (IN-HOME BP).
Journal Article
Effectiveness of Shared Medical Appointments Targeting the Triple Aim Among Patients With Overweight, Obesity, or Diabetes
by
Early, Kathaleen Briggs
,
Howlett, Bernadette
,
Matiaco, Paul M.
in
Cost reduction
,
Diabetes
,
group medical appointment
2016
Obesity and diabetes are epidemic in the United States, with many treatment options having limited long-term efficacy. A possible effective medical management tool is the shared medical appointment (SMA), which offers an efficient and cost-effective approach to behavior change and aligns with the Triple Aim (reduce costs, improve population health, and improve patient care experience) set forth by the Institute for Healthcare Improvement.
To assess the effectiveness of SMAs to achieve the Triple Aim and to improve the management of overweight/obesity or diabetes.
Peer-reviewed literature from PubMed was searched by the keywords
,
, and
, with no date restrictions and limited to English publications with sample sizes greater than or equal to 20.
Eight articles met inclusion criteria. The Triple Aim was not referenced in the studies, but most reported some combination of reduced costs, improved care, and improved outcomes or patient satisfaction.
Potential benefits of SMAs include improved patient outcomes and satisfaction. Osteopathic and, in particular, primary care medicine could likely benefit from moving toward greater adoption of SMAs; however, more randomized controlled trials are needed to assess their effectiveness with regard to the Triple Aim.
Journal Article
Novel, culturally sensitive, shared medical appointment model for Hispanic pediatric type 1 diabetes patients
2019
Background/Objective Latino patients with type 1 diabetes (T1D) face cultural and language barriers leading to poor outcomes. Shared medical appointments (SMAs) are recognized as effective models of care. Our aim is to develop a culturally sensitive, cost effective SMA program for Latino T1D. Subjects Spanish speaking Latinos 1 to 20 years with T1D (n = 88) and their families. Methods Routine care alternating with SMAs that included group education was provided. Teens, ages >11 received the SMA separate from parents. Younger children were seen together. Hemoglobin A1c (HbA1c), behavioral questionnaires, and use of diabetes technology were measured at baseline and every 3 to 6 months. Results 57.7% of children and 77.27% of teens completed the 2 years of the Program. There was a significant association between age and change in HbA1c from baseline to year 1 (P = .001) and baseline to year 2 (P = <.0001). For participants <12 years, there was a significant improvement in HbA1c from baseline to year 1 (P = .0146) and from year 1 to year 2 (P = .0069). Participants ≥12 years, had an increase in HbA1c from year 1 to year 2 (P = .0082). Technology use increased significantly from baseline to year 2 for participants <12 years of age (19%‐60%, P = .0455) and for participants who were ≥12 years of age (10%‐23%, P = .0027). Participants reported a 98% satisfaction rate. Conclusions The culturally sensitive SMA proved to be an appreciated, feasible, and effective alternative to care for Latinos with T1D.
Journal Article
From Trials to Practice: Implementing a Clinical Intervention in Community Settings
2025
Introduction/Objectives:
Diabetes increases the risk of complications, especially for vulnerable populations. Our previous randomized clinical trial (RCT), TIME (Telehealth-supported, Integrated Community Health Workers (CHWs), Medication access, group visit Education), showed the efficacy of CHW-led diabetes care. This study aimed to gather data on transitioning TIME from clinical trials to practical implementation.
Methods:
We conducted a 12-month RCT at a nonprofit community clinic using the Consolidated Framework for Implementation Research (CFIR). Participants, Hispanic adults without insurance and with type 2 diabetes (N = 58; 29/arm), were randomized to TIME (intervention) or usual care (control). The intervention included monthly group visits and weekly CHW mHealth contact (6 months, Action Phase), followed by quarterly visits and bi-monthly mHealth contact (6 months, Maintenance Phase). The research team provided tele-mentoring to the clinic team throughout the intervention. Outcomes included implementation measures including acceptability, adoption, appropriateness, cost, feasibility, fidelity, satisfaction, and effectiveness.
Key Results:
The program showed high levels of fidelity (direct observation), adoption (CHW-participant contact: 844 successes of 957 attempts [88.2%]), and feasibility (3.4% attrition). The intervention’s net savings was $16,435 ($566/participant). At 6 months, intervention participants had greater HbA1c reductions (−0.85% vs 0.35% [δ = 1.2%]; P = .004; effectiveness) compared to the control. At month 12, more intervention participants improved HbA1c (−0.52% vs 0.25% [δ = 0.8%], P = .062) and preventive care adherence (P < .0001) compared to the control. Surveys revealed high appropriateness (mean = 4.8/5.0 and 5.95/6.0), satisfaction (mean = 4.6/5.0), and acceptability (mean = 4.9/5.0) among providers, CHWs, participants, and stakeholders.
Conclusions:
TIME met key early implementation measures, including strong engagement at both clinic and participant levels, while demonstrating cost savings and significant clinical improvements. These results support the transition of TIME from efficacy trials to practical, community-based diabetes care. Larger studies are needed to further evaluate these findings.
Journal Article