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\"This collection is one of the first in-depth studies of video calling in family and domestic life. It explores the reasons that people themselves provide to explain their video calling, investigates how these reasons make that calling accountable and how, in turn, these reasons come to be things talked about in the calls themselves. The research shows how video calling is part of the currency of contemporary family affection: such calls are not just about keeping in touch, they are a way of loving too; and they are sometimes a way of fighting as well. 'Skyping' or 'Facetiming' might be frequent and can seem mundane - just a question of routine - but what they entail is a measure of important things to families. This makes this collection of interest to anyone concerned with family life and the evolving ways in which technology has a role in it. Originally published as a special issue of Pragmatics 27:3 (2017)\"-- Provided by publisher.

Background Within qualitative research in-person interviews have the reputation for being the highest standard of interviewer-participant encounter. However, there are other approaches to interviewing such as telephone and e-mail, which may be appropriate for a variety of reasons such as cost, time and privacy. Although there has been much discussion of the relative values of different interview methods, little research has been conducted to assess what differentiates them using quantifiable measures. None of this research has addressed the video call, which is the interview mode most like the in-person interview. This study uses quantifiable measures generated by the interview to explore the relative value of in-person and video call interview modes. Methods Interview data gathered by a qualitative research study exploring the views of people with IBS about hypnotherapy for their condition were used. In-person and video call interviews using the same topic guide were compared on measures of length (time and word count), proportion of time the interviewer was dominant, the number of topics generated (codes) and the number of individual statements on which those topics were based. Results Both interview methods produced a similar number of words and a similar number of topics (codes) were discussed, however the number of statements upon which the variety of topics was based was notably larger for the in-person interviews. Conclusion These findings suggest that in in-person study interviews were marginally superior to video calls in that interviewees said more, although this was on a similar range of topics. However, the difference is sufficiently modest that time and budget constraints may justify the use of some video call interviews within a qualitative research study.

Videoconferencing (VC) is a type of online meeting that allows two or more participants from different locations to engage in live multi-directional audio-visual communication and collaboration (e.g., via screen sharing). The COVID-19 pandemic has induced a boom in both private and professional videoconferencing in the early 2020s that elicited controversial public and academic debates about its pros and cons. One main concern has been the phenomenon of videoconference fatigue. The aim of this conceptual review article is to contribute to the conceptual clarification of VC fatigue. We use the popular and succinct label “Zoom fatigue” interchangeably with the more generic label “videoconference fatigue” and define it as the experience of fatigue during and/or after a videoconference, regardless of the specific VC system used. We followed a structured eight-phase process of conceptual analysis that led to a conceptual model of VC fatigue with four key causal dimensions: (1) personal factors, (2) organizational factors, (3) technological factors, and (4) environmental factors. We present this 4D model describing the respective dimensions with their sub-dimensions based on theories, available evidence, and media coverage. The 4D-model is meant to help researchers advance empirical research on videoconference fatigue.

PurposeThis study aims to examine the methodological and method-related challenges and opportunities arising from the use of video interviews in qualitative accounting research, focussed on collecting contextual data and visual cues, enriching communication quality and building and maintaining rapport with interviewees.Design/methodology/approachPrior literature and the authors’ experiences using video technologies for research, including conducting interviews, inform this research. This study uses a transactional conceptual refinement of information richness theory and channel expansion theory to critically analyse the challenges and opportunities of using video technology to conduct qualitative research interviews.FindingsThe ability, need for and significance of collecting contextual data depend on the researchers’ ontological and epistemological assumptions, and are, therefore, influenced by their research design choices. Video technology enables researchers to view research settings by video. In addition, whilst group/panel interviews have their advantages, it is often difficult to get everyone together in person, something video technology can potentially overcome. The feasibility and the quality of video interviews can be improved if both interview participants are experienced with using video technology, as well as with judicious investment in good quality video technology and through testing and practice. We also discuss how rapport building with interviewees can be facilitated by overcoming the video’s sense of disconnect and enhancing interviewees’ willingness to engage.Originality/valueThe study builds on the limited prior literature and considers the challenges and opportunities related to methodology and method when conducting video-based qualitative interviews in accounting research. Broadly, qualitative researchers will find the paper useful in considering the use of video interviews and in making research design choices appropriate for video interviews.

Fieldwork is being stretched in new directions across time and space. In this article we examine the kinds of emotional and affective encounters constructed in online interviews. We draw on Lefebvre's notion of rhythm and Ash's concept of 'affective atmospheres' to help identify moments of disjuncture in research interviews. These moments of disjuncture can be prompted by researchers and participants not being able to share a range of senses (touch, smell and taste) during Skype interviews. The technology does not sink into the background but instead can, for some, prompt an uncomfortable 'affective atmosphere'. Finally, we argue that bodies, performance, digital interfaces, movement, senses, emotion and affect need to grappled with methodologically as increasing numbers of researchers turn to online interviewing.

The most commonly used method for data collection in qualitative research is interviewing. With technology changes over the last few decades, the online interview has overcome time and financial constraints, geographical dispersion, and physical mobility boundaries, which have adversely affected onsite interviews. Skype as a synchronous online service offers researchers the possibility of conducting individual interviews as well as small focus groups, comparable to onsite types. This commentary presents the characteristics of the Skype interview as an alternative or supplemental choice to investigators who want to change their conventional approach of interviewing.

Background Older people in care may be lonely with insufficient contact if families are unable to visit. Face-to-face contact through video-calls may help reduce loneliness, but little is known about the processes of engaging people in care environments in using video-calls. We aimed to identify the barriers to and facilitators of implementing video-calls for older people in care environments. Methods A collaborative action research (CAR) approach was taken to implement a video-call intervention in care environments. We undertook five steps of recruitment, planning, implementation, reflection and re-evaluation, in seven care homes and one hospital in the UK. The video-call intervention ‘Skype on Wheels’ (SoW) comprised a wheeled device that could hold an iPad and handset, and used Skype to provide a free video-call service. Care staff were collaborators who implemented the intervention within the care-setting by agreeing the intervention, recruiting older people and their family, and setting up video-calls. Field notes and reflective diaries on observations and conversations with staff, older people and family were maintained over 15 months, and analysed using thematic analysis. Results Four care homes implemented the intervention. Eight older people with their respective social contacts made use of video-calls. Older people were able to use SoW with assistance from staff, and enjoyed the use of video-calls to stay better connected with family. However five barriers towards implementation included staff turnover, risk averseness, the SoW design, lack of family commitment and staff attitudes regarding technology. Conclusions The SoW intervention, or something similar, could aid older people to stay better connected with their families in care environments, but if implemented as part of a rigorous evaluation, then co-production of the intervention at each recruitment site may be needed to overcome barriers and maximise engagement.

: Senior citizens may benefit from the use of Information and Communication Technologies (ICT) despite the existence of several barriers and difficulties regarding their use. Skype is both a synchronous and asynchronous communication tool that enables to make calls and exchange messages. The purpose of this study was to assess the usability of Skype by describing and observing the difficulties of senior citizens in their use and to offer suggestions to improve the interface. In this exploratory study, direct observation and cognitive walkthrough were used and the participants were asked to perform the planned tasks in order to assess the errors, the need for assistance and task fulfillment, which were later compared to specific heuristics. Participants demonstrated difficulties in learning, efficiency and overpassing some mistakes. Most of them weren't able to conclude the proposed tasks, suggesting that Skype still needs some improvements in order to be considered agefriendly and therefore fully accessible

Falls and fractures are the leading cause of unintentional injury among older adults, resulting in increased mortality and morbidity, as well as reduced physical function and quality of life. In-person exercise programs aimed at improving strength, balance, and postural control have demonstrated benefits for physical function, quality of life, and fall risk reduction among older adults. Technology-driven approaches can further enhance the accessibility of exercise programs. In particular, digitally delivered programs offer the opportunity to balance risks and benefits while promoting engagement and potentially improving physical function. The overall aim of this review was to summarize the growing body of research on the efficacy, usability, and safety of these programs in older adults. MEDLINE via PubMed, the Cochrane Controlled Register of Trials (CENTRAL), and Embase databases were searched for this review. The initial search was conducted in November 2022 and updated in July 2024. Randomized controlled trials, nonrandomized trials, and single-arm pilot studies of at least 6 weeks' duration reporting digitally delivered exercise for presumptively healthy older adults, taught in real-time (not prerecorded) by a qualified instructor, were included. Interventions targeting specific clinical subpopulations (eg, cardiac rehabilitation, Parkinson disease, chronic obstructive pulmonary disease) were excluded, although common age-related conditions such as hypertension, diabetes, and osteoporosis were included. The review was preregistered via INPLASY (registration number 3773). A total of 4242 studies were screened by title and abstract, with 76 progressing to full-text review. Of these, 23 (30%) met all inclusion criteria, comprising 6 pilot single-arm studies, 5 nonrandomized trials, and 12 randomized trials. Interventions ranged from 6 to 24 weeks, with most lasting 8-12 weeks, and class participation typically occurred 2-3 days per week. Class sizes ranged from as few as 4 to more than 30 participants. Instructor experience varied and included licensed professionals, such as physical therapists, kinesiologists, and certified trainers, as well as laypeople specifically trained for the intervention. A total of 18 out of 23 (78%) studies reported physical outcomes, including balance, strength, and functional measures. Fourteen of these studies reported clinically meaningful improvements following the intervention, most commonly in strength and balance, measured by the 30-second chair stand test and the timed up and go; 20 studies (87%) reported 1 or more observations regarding safety or program usability. Among the studies that provided data on adverse events, most were conducted without injuries or reported only minor injuries. More than 60% of the authors (15/23, 65%) noted in their conclusion statements that participant acceptance of the digital delivery format was high. Overall, these findings demonstrate partial effectiveness in improving physical function related to fall prevention among older adults. Additionally, high attendance, participant enjoyment, and safety highlight the utility of digitally delivered exercise programs for older adults taught in real time. International Platform of Registered Systematic Review and Meta-analysis Protocols (INPLASY) INPLASY202280097; https://inplasy.com/inplasy-2022-8-0097/.