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As the number of Hispanic-Serving Institutions (HSIs) grows in the United States, campus administrators and other leaders must explore ways to effectively serve the Hispanic student population. The purpose of this study was to explore how two rural community colleges identified and chose campus programs that best met the needs of their Hispanic students. Participants consisted of two groups: college faculty of any ethnicity and college students of Hispanic ethnicity. Utilizing survey research design, this study aimed to identify factors that influenced administrative decisions at rural Hispanic-serving community colleges when selecting the student services and programs for their Hispanic student population. The results revealed that most faculty were dissatisfied with their role in the institutional decision-making process and that both students and faculty lacked awareness regarding institution HSI designation.

In addressing the unique issues related to the delivery of student services in the community college setting, this book fills a longstanding need to provide practitioners with a contextual framework for their work. Starting by providing the historical context to the development of student affairs in community colleges, this handbook describes the organization of key functions and current practice, and looks at the specific constraints, opportunities, changes and future challenges that practitioners face.Community colleges are grappling with: the realities of shrinking resources; an increasingly diverse and disparate student body, with many attending part-time; demands for greater accountability; a generational change in leadership; and pressures to expand their missions as well as adopt educational technology - all of which have an impact on the role of student affairs.Among the topics covered are: Partnering with Academic Affairs; Financing Student Affairs; Legal and Policy Issues; Strategic Planning and Assessment; Accreditation and Accountability; Technology for Communication and Engagement; Academic Support Services; Student Life and Student Engagement Programs and Services; Enrollment Management; and Services for Special Populations.This handbook is intended for student affairs administrators and professionals at all stages of their careers, as well as for students in graduate preparation programs.

For this qualitative case study we explored students' perceptions of institutional support and sense of belonging within the college environment. Following 10 low-income, first-generation college students out of a college access program and through their first year of college, we examined institutional support structures that have been reported to increase students' sense of academic and social belonging, including comprehensive scholarship programs, social identity-based centers and student organizations, residence hall communities, faculty relationships, academic support services, and high-impact educational experiences. In spite of the positive and stabilizing potential of these support structures, several of them simultaneously undermined students' sense of belonging.

This book introduces practitioners and researchers of student affairs to the use of images as a means to gaining new insights in researching and promoting student learning and development, and understanding the campus environment. Visual research methods can surface and represent ideas in compelling ways and augment the traditional written word and numerical data methodologies of social science research. The purpose of this book is to provide informative, rich examples of the use of visuals to understand and promote college student development research, pedagogy, and practice.With the increased accessibility of cameras, the ability to engage in image production has become widely available. Individual--including college students, faculty, and administrators--narrate the social world in new ways using visuals. While on the one hand students are using images to mobilize around social issues on campus, on the other, institutionally produced visual artifacts send messages about institutional culture and values. In promoting visual literacy, this book offers new opportunities for student development administrators and faculty to utilize the visual sensory modality and image-based artifacts to promote student success and belonging which are critical outcomes of higher education.The book is divided into three sections: research, pedagogy, and practice. The first makes the case for adding visual methods to the researcher's toolbox, describing past uses and outlining a theoretical approach to visual methods and methodologies in higher education research. The pedagogical section demonstrates different and creative ways for educators to think about how subjects--such as social justice--might be taught and how educators can draw upon new, changing modalities in their existing pedagogies and frameworks; and it illustrates how visual-based pedagogies can prompt students to new understandings about the content of their course of study. The concluding section describes how studen

Hand-in-hand with the continuing drive to recruit international students to Western universities goes an interest in student engagement. However, it is often unclear exactly what is meant by engagement. This book goes beyond the policy rhetoric to provide a practice-based explication of international student engagement and its enabling institutional conditions. By utilising a social practice conceptual model, the book explains the multiple dimensions of engagement that are often conflated in policy: the antecedents to engagement, the actions of engaging, and the achievements and outcomes of engagement. As a result, the book is able to address issues such as how English comes to matter in international student academic practice; the teaching and assessment approaches that promote international student engagement; and the metacognitive, cognitive and affective strategies that international students use to achieve academic and personal transformation.

Low rates of college completion are a major problem in the United States. Less than 60 percent of students at four-year colleges graduate within six years, and at some colleges, the graduation rate is less than 10 percent. Additionally, many students enter higher education ill-prepared to comprehend college-level course material. Some estimates suggest that only one-third of high school graduates finish ready for college work; the proportion is even lower among older students. Colleges have responded to the poor preparation of incoming students by placing approximately 35 to 40 percent of entering freshmen into remedial or developmental courses, along with providing academic supports such as summer bridge programs, learning communities, academic counseling, and tutoring, as well as student supports such as financial aid and child care. Eric Bettinger, Angela Boatman, and Bridget Terry Long describe the role, costs, and impact of these college remediation and academic support programs. According to a growing body of research, the effects of remedial courses are considerably nuanced. The courses appear to help or hinder students differently by state, institution, background, and academic preparedness. The mixed findings from earlier research have raised questions ranging from whether remedial programs, on average, improve student academic outcomes to which types of programs are most effective. Administrators, practitioners, and policy makers are responding by redesigning developmental courses and searching for ways to implement effective remediation programs more broadly. In addition, recent research suggests that colleges may be placing too many students into remedial courses unnecessarily, suggesting the need for further examining the placement processes used to assign students to remedial courses. The authors expand the scope of remediation research by discussing other promising areas of academic support commonly offered by colleges, including advising, tutoring, and mentoring programs, as well as supports that target the competing responsibilities of students, namely caring for dependents and balancing employment with schoolwork. They conclude that the limited resources of institutions and equally limited funds of students make it imperative for postsecondary institutions to improve student academic supports and other services.

Co-published with In these days when every college or university needs to make the best use of resources, Student Affairs for Academic Administrators is intended to help academic administrators make the best use of one vital campus resource: student affairs. By providing this concise introduction to student affairs as a discipline and a profession, the authors of this volume provide a foundation for working together to improve the student experience and enhance learning. Since academic administrators typically come up through the faculty ranks, they are unlikely to have a good grasp of what their student affairs colleagues bring to the common work of education. To provide a better understanding, the chapters in this volume cover topics such as: • The history of student affairs, and functions typically associated with student affairs divisions; • Current thinking and research in student development theory; • Theoretical constructs underlying contemporary student affairs practice (and ways to employ these theories in academic administration); • Diversity issues and their impact on student outcomes in the collegiate environment.After a chapter on how to build successful collaborations between academic affairs and student affairs, two final chapters explore specific examples of how such collaborations work in practice: Academic honor codes, and undergraduate research. While written for academic administrators, the book also provides valuable insights for those in student affairs seeking to improve understanding and facilitate collaboration with colleagues in academic affairs.

Written by members of the International Study Association on Teachers and Teaching, the papers in this volume were presented at an international teaching conference on the issues of theory and practice. Using these contributions from experienced researchers, most of whom are practising teachers, this single volume is international in scope and context, demonstrating differences and similarities between and within countries. This detailed book is clearly split into five sections focusing on the following themes: * teacher education – professional identity, professional research, and quality of teacher education * teacher practice – basic values, ethics, and cultural scaffolding * higher education – academic motivation, discourse dissonance concerning intellectual property, self studies of teacher education practice * teacher development – the challenge to be the best teacher, the link between policy and practice, personal theory and practice in tertiary development * research and theory – reflective practice, shared democratic values, teachers as researchers.

Background and objectives To ensure sustainable growth, higher education institutions must enhance educational service quality, student satisfaction, and loyalty. In this regard, the present study seeks to evaluate the relationship between educational services quality, students’ satisfaction and loyalty at Shahroud University of Medical Sciences (northeast of Iran) in 2023. Methods and materials This is a cross-sectional study, consisting of 316 medical students which were selected by multi-stage random sampling method. Academic Quality Improvement Program (AQIP), Students’ academic satisfaction and Students’ Loyalty questionnaires were used. The relationship between the latent and observer variables were analyzed using the structural equation method (SEM). Results Majority of students, 229 (72.5%) were female. While the mean score for evaluation of educational services quality was 63.4 ± 14.8, the mean scores for satisfaction with educational services and loyalty to the institution were 29.0 ± 6.6 and 29.2 ± 4 respectively. A significant and direct relationship was observed between the educational services quality score and the satisfaction score (standardized Beta coefficient = 0.83). Our findings revealed no direct association between educational services quality and student loyalty. However, this relationship is mediated by student satisfaction (standardized Beta coefficient = 0.94). Conclusion Given the impact of educational service quality on student satisfaction and loyalty, we recommend targeted initiatives to: enhance faculty expertise, meet student needs (educational and services), improve facilities, foster respectful interactions, increase faculty-student engagement, enhance flexibility of curricula, offer academic advising, elevate teaching quality, and upgrade learning spaces and dormitories. We recommend focusing on both weaknesses and strengths, and repeatedly measuring service quality to ensure continuous improvement. 

Despite continued growth in enrollments, graduate program attrition rates are of great concern to academic program coordinators. It is estimated that only 40 to 50 percent of students who begin Ph.D. programs complete their degrees. This book describes programs, initiatives, and interventions that lead to overall student retention and success.Written for graduate school administrators, student affairs professionals, and faculty, this book offers ways to better support today's graduate student population, addresses the needs of today's changing student demography and considers the challenges today's graduate students face inside and outside of the classroom. The opening section highlights the shifting demographics and contextual factors shaping graduate education over the past 20 years, while the second describes institutional practices to develop the requisite academic and professional development necessary to succeed in master's and doctoral programs. In conclusion, the editors curate a conversation about different ways institutions can support graduate students beyond the classroom.