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The shift from manufacturing- to service-based economies has often been accompanied by the expansion of low-wage and insecure employment. Many consider the effects of this shift inevitable. InDisintegrating Democracy at Work, Virginia Doellgast contends that high pay and good working conditions are possible even for marginal service jobs. This outcome, however, depends on strong unions and encompassing collective bargaining institutions, which are necessary to give workers a voice in the decisions that affect the design of their jobs and the distribution of productivity gains. Doellgast's conclusions are based on a comparative study of the changes that occurred in the organization of call center jobs in the United States and Germany following the liberalization of telecommunications markets. Based on survey data and interviews with workers, managers, and union representatives, she found that German managers more often took the \"high road\" than those in the United States, investing in skills and giving employees more control over their work. Doellgast traces the difference to stronger institutional supports for workplace democracy in Germany. However, these democratic structures were increasingly precarious, as managers in both countries used outsourcing strategies to move jobs to workplaces with lower pay and weaker or no union representation. Doellgast's comparative findings show the importance of policy choices in closing off these escape routes, promoting broad access to good jobs in expanding service industries.

New York State is suing Johnson & Johnson over its alleged role in the opioid epidemic. According to the two-billion-dollar lawsuit, a division of the pharmaceutical giant poured millions into marketing opioids and downplaying the risks. The company has faced extensive litigation in other states related to opioid abuse. In a statement, Johnson & Johnson called its marketing and promotion of opioids, quote, \"Appropriate and responsible.\"

Actors' screen images have too often stolen the focus of attention from their behind the scenes working conditions. In Negotiating Hollywood, Danae Clark begins to fill this gap in film history by providing a rich historical account of actors' labor struggles in 1930s Hollywood. Taking the formation of the Screen Actors Guild in 1933 as its investigative centerpiece, Negotiating Hollywood examines the ways in which actors' contracts, studio labor policies and public relations efforts, films, fan magazines, and other documents were all involved in actors' struggles to assert their labor power and define their own images. Clark supplies information not only on stars, but on screen extras, whose role in the Hollywood film industry has remained hitherto undocumented.

The earnings of truck drivers fell by 21% between 1973 and 1995. Using Current Population Survey data, the authors find that deregulation accounted for one-third of the decline in drivers' wages, with a larger negative effect for non-union workers. Economic forces that broadly affected the blue-collar economy, proxied by the manufacturing wage, accounted for more than two-thirds of the decline. Finally, using unique survey data, the authors explore the effects of factors frequently cited as sources of blue-collar wage decline. This analysis indicates that only one new technology, satellite communication systems, had meaningful effects on drivers' earnings, which rose as a consequence of superior efficiency and work intensification. Union membership remains an important determinant of wages, with members earning 18% to 21% more than their non-union counterparts. The authors conclude that the primary sources of wage decline and increased wage inequality have been deregulation, de-unionization, and a declining manufacturing wage.

Interviews with employees of a large, high-technology company reveal that computer-mediated communication (CMC) enhanced voice, defined as employees' ability to express their views and to participate in decision-making. The authors explore how two unique features of CMC enhanced voice. First, computer-mediated discussions were broadcast company-wide. Second, CMC facilitated employees' efforts to form interest groups. The authors analyze several examples of the expression of voice, including employees' response to distributive issues (a profit-sharing plan, for instance) and non-distributive policies (such as changing pay periods). They extend previous analyses by focusing on cases in which employees were trying to change management policies and by documenting the mechanisms by which computer-mediated voice operated and how it affected company policy.

Union reps had been encouraged that they had a chance to successfully organize the Altice USA operations after the cable company announced plans to create Altice Technical Sendees USA, a separate company that would house all of its field service, construction & fiber, design, outside plant maintenance, inside plant and field-based employees sending commercial accounts.