Catalogue Search | MBRL
Are you sure you want to remove the book from the shelf?
{{itemTitle}}
82,611
result(s) for
"communication skills"
Sort by:
Skills : a practical guide in conversation, vocabulary, and writing
\"Many students today have to grapple with the questions, What am I very good at? What are my strengths and how can I use them for a better life? These are central questions for us as learners, employees, family members, friends and thriving individuals in general. An inquiry into our skills helps us discover our potentialities and the talents we need in order to create a fulfilling life. As a result, it assists us in successfully finding the right role for ourselves in society. This book is intended to take learners on a reflective skill-investigative journey, in which speaking and writing about skills is both self-exploratory and fun. Chapter I deals with personal skills, otherwise known as personal traits. Chapter 2 deals with generic skills, which refer to the skills one can easily transfer from one field of work or life to another. Chapter 3 aims at connecting these skills with jobs, in which learners are also encouraged to do research into a third type of skills - knowledge-based skills. Chapter 4 introduces some skills essential for the future, and the final chapter places skills into literary contexts which sheds a new light on the conversation about skills. This book offers a more reflective approach to thinking and talking about skills. Learners will become well-equipped with knowledge and understanding of a set of skills they can ascribe to themselves and others. This will, consequently, prepare them for a world of work that is very specific in its skillset requirements. The book aims at helping students think critically about skills both orally and in writing. It also includes activities intended to expand vocabulary, which underlies successful communication\"-- Provided by publisher.
Book
Training communication skills with victims of domestic violence
This presentation will start with a 5 min short presentation of the communication module of the European Training Platform for the Health Sector of the EU project VIPROM highlighting the tools available and their relevance for daily clinical practice. This will be followed by a 40 min interactive case-based part (facilitators: Seija Parekh, Suvi Nipuli, Tuula Saarela) with a live demonstration and discussion on how to screen for domestic violence, how to ask the right questions and how to respond. This part will include case presentations, communication strategies in action, reflection and participant engagement. The session will be concluded with a 5 min Wrap-Up & Key Takeaways: a summary of key messages, recommended next steps and ways to apply the learning in different clinical and public health contexts will be presented.
Journal Article
Speak easy : the essential guide to speaking in public
Surveys show that for many people public speaking is the most frightening experience they will ever face. How do you prepare for a speaking engagement? What do you need to know about your body, your voice, the audience, the technology? Maggie Eyre has had many years' experience as a media trainer, communications consultant and performer. In Speak Easy, she takes the reader through the complete process, from initial concept to final delivery. Included in the book are chapters on body language, voice, health, warming up, managing your audience, fear, media skills, grooming and learning your lines. The text is illustrated with many anecdotes and case studies based on Maggie's own work and experience, with useful tips and summaries. Practical and authoritative, this is the ideal book for anyone facing a business presentation or an after-dinner speech.
Book
The VOICE study – A before and after study of a dementia communication skills training course
A quarter of acute hospital beds are occupied by persons living with dementia, many of whom have communication problems. Healthcare professionals lack confidence in dementia communication skills, but there are no evidence-based communication skills training approaches appropriate for professionals working in this context. We aimed to develop and pilot a dementia communication skills training course that was acceptable and useful to healthcare professionals, hospital patients and their relatives.
The course was developed using conversation analytic findings from video recordings of healthcare professionals talking to patients living with dementia in the acute hospital, together with systematic review evidence of dementia communication skills training and taking account of expert and service-user opinion. The two-day course was based on experiential learning theory, and included simulation and video workshops, reflective diaries and didactic teaching. Actors were trained to portray patients living with dementia for the simulation exercises. Six courses were run between January and May 2017. 44/45 healthcare professionals attended both days of the course. Evaluation entailed: questionnaires on confidence in dementia communication; a dementia communication knowledge test; and participants' satisfaction. Video-recorded, simulated assessments were used to measure changes in communication behaviour.
Healthcare professionals increased their knowledge of dementia communication (mean improvement 1.5/10; 95% confidence interval 1.0-2.0; p<0.001). Confidence in dementia communication also increased (mean improvement 5.5/45; 95% confidence interval 4.1-6.9; p<0.001) and the course was well-received. One month later participants reported using the skills learned in clinical practice. Blind-ratings of simulated patient encounters demonstrated behaviour change in taught communication behaviours to close an encounter, consistent with the training, but not in requesting behaviours.
We have developed an innovative, evidence-based dementia communication skills training course which healthcare professionals found useful and after which they demonstrated improved dementia communication knowledge, confidence and behaviour.
Journal Article
Show me happy
Photographs depict children enacting such basic social concepts as sharing, helping, and playing as well as expressing themselves through gestures and actions.
Book
Improved Conversation Outcomes After Social Communication Skills Training for People With Traumatic Brain Injury and Their Communication Partners: A Clinical Trial Investigating In-Person and Telehealth Delivery
Purpose: The aim of the study was to investigate the effectiveness of social communication skills training (TBIconneCT) for people with traumatic brain injury (TBI) and their communication partners, delivered in-person or via telehealth, on quality of conversations. Method: This study is a clinical trial, including an in-person intervention group (n = 17), a telehealth intervention group (n = 19), and a historical control group (n = 15). Participants were adults at least 6 months post moderate-to-severe TBI with social communication skills deficits and their usual communication partners. Participants completed a casual and purposeful conversation task at pre-intervention, postintervention, and a follow-up assessment. A blinded assessor evaluated conversations using the Adapted Measure of Participation in Conversation and the Adapted Measure of Support in Conversation. Treatment effects were examined by comparing groups on change in ratings between pre- and posttraining. Maintenance of effects was examined using change between posttraining and follow-up assessment. The trial protocol was registered with the Australian New Zealand Clinical Trials Registry (ACTRN12615001024538). Results: Trained participants with TBI had significant improvements in participation in casual conversation compared to controls. Trained communication partners also had significant improvements compared to controls on ratings of support in casual conversations. However, treatment effects were not maintained at follow-up for two of eight measures. Comparisons between outcomes of in-person and telehealth groups found negligible to small effect sizes for six of eight measures. Conclusions: The findings reinforce previous studies demonstrating the efficacy of communication partner training after TBI. Telehealth delivery produced similar outcomes to in-person delivery.
Journal Article
Get better : 15 proven practices to build effective relationships at work
The Chief People Officer at FranklinCovey outlines anecdotal and practical recommendations for how organizations of any size or type can create a competitive advantage by building effective relationships.
BOOK
Acceptability and efficacy of a communication skills training for nursing students: Building empathy and discussing complex situations
Nurses must demonstrate effective communication across complex interpersonal domains, as emphasized by numerous professional healthcare organizations. However, formal communication skills training has been only modestly integrated into baccalaureate nursing programs, and of those studied systematically, there are notable methodological concerns. The current study focused on application of a well-researched communication program (Comskil) to student nurses completing summer internships at a comprehensive cancer center as part of their clinical education. The Comskil training program for student nurses is an in-person, day-long training that includes three sections: responding empathically to patients; discussing death, dying, and end-of-life goals of care; and responding to challenging family interactions. Student nurse participants provided strongly favorable perceptions of the program, with 90% indicating that they agreed or strongly agreed with all perception items. A significant pre-to post-training improvement in self-reported confidence was observed (p < .01). Additionally, pre- and post-training observational coding of standardized patient assessments indicated significant improvements in usage of the following skill categories: total skill use, information organization, and empathic communication (p < .001). Overall, these results suggest that communication skills training for student nurses is a feasible, acceptable, and effective way of increasing confidence and skills usage in complex clinical scenarios.
•Communication skills are not consistently integrated into nursing education.•Student nurses reported communication training improved their confidence.•[PROGRAM NAME] training significantly increased observed communication skill usage.•Communication training for student nurses is feasible, acceptable, and effective.
Journal Article
The power of human : how our shared humanity can help us create a better world
\"An urgent yet hopeful analysis of the surge in dehumanization, and how we can reverse it. The unprecedented access to other humans that technology provides has ironically freed us from engaging with them. Thanks to social media, we can know a campaigning politician's platform; an avid traveler's restaurant recommendations; and the daily emotional fluctuations of our friends without ever even picking up the phone. According to social psychologist Adam Waytz, our increasingly human-free lives come with a serious cost that we've already begun to pay: the loss of our humanity. Humans have superpowers. More than any other psychological stimulus, our presence can make experiences feel significant, inspire moral behavior, and encourage action. Recent studies suggest that we even have power over mortality--the survival rate of individuals with stronger social relationships has been found to be twice as high as those with weak relationships. [This book] shows us how to rehumanize and harness these unique abilities to improve our lives, beginning with our jobs. The remedy for the dehumanized worker is twofold. Employers, Waytz argues, must instill humanity into work by capitalizing on distinctly human skills, especially sociability and variability. Meanwhile, workers need to put to rest the idea that you are what you do and instead detach their personal identities from their occupations. Waytz offers a similarly science-based method to counter the rising threat that technology poses to our humanity, outlining how we can design human-machine partnerships that optimize the strengths of both parties. Finally, he reveals how, by humanizing intimacy and conflict in unexpected ways, we can strengthen relationships with both our friends and enemies. Essential reading for individuals and institutions alike, The Power of Human explains how we can solve one of our time's biggest problems by better utilizing the influence we have on one another.\"--Dust jacket.
Book
Communication skills in nursing: A phenomenologically-based communication training approach
The aim of this article is to present a communication skills training curriculum for nursing students, based upon phenomenology. Research shows that nurses have difficulty prioritizing dialogue with patients, due to lack of time, organizational and cultural factors. Like other health care professionals, nurses may also have difficulties communicating with patients due to personal fears and shortcomings. The communication training curriculum based upon phenomenology aims at systematically training students to stay focused upon patients' and relatives' narratives, allowing them to reflect upon and better understand their current situation. This approach to communication is applicable in any clinical situation where it important to provide space for the patients' experiences. The philosophical principles guiding the training are presented here as well as the practical steps in the program. Finally, the approach is compared to other common communication methods used in nursing (motivational interviewing, caring conversations, empathy training). The authors hope that the article will highlight the nurses’ role as dialogue partner as well as emphasize the importance of communication skills training in nursing education. This approach can be refined, tested and modified in future research and may serve as an inspirational model for creating a generic communicative competence for nurses.
This research did not receive any specific grant from funding agencies in the public, commercial, or not-for-profit sectors.
•The need for generic communication skills for nurses.•Communication training program for nurses based on phenomenology.•Theoretical and practical model for nurses' communication in clinical encounters.
Journal Article