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Drawing on the rational addiction framework, this study explores the digital vulnerabilities driven by dependence on mobile social apps (e.g., social network sites and social games). Rational addicts anticipate the future consequences of their current behaviors and attempt to maximize utility from their intertemporal consumption choices. Conversely, myopic addicts tend toward immediate gratification and fail to fully recognize the future consequences of their current consumption. In lieu of conducting self-report surveys or aggregate-level demand estimation, this research examines addictive behaviors on the basis of consumption quantity at an individual level. To empirically validate rational addiction in the context of social app consumption, we collect and analyze 13-month, individual-level panel data on the weekly app usage of thousands of smartphone users. Results indicate that the average social app user conducts herself in a forward-looking manner and rationally adjusts consumption over time to derive optimal utility. The subgroup analysis, however, indicates that substantial variations in addictiveness and forward-looking propensities exist across demographically diverse groups. For example, addictive behaviors toward social network sites are more myopic in nature among older, less-educated, high-income groups. Additionally, the type of social app moderates the effects of demographic characteristics on the nature of addictive behaviors. We provide implications that policymakers can use to effectively manage mobile addiction problems, with the recommendations focusing on asymmetric social policies (e.g., information- and capacity-enhancing measures).

Extant research has focused on the detection of fake reviews on online review platforms, motivated by the well-documented impact of customer reviews on the users’ purchase decisions. The problem is typically approached from the perspective of protecting the credibility of review platforms, as well as the reputation and revenue of the reviewed firms. However, there is little examination of the vulnerability of individual businesses to fake review attacks. This study focuses on formalizing the visibility of a business to the customer base and on evaluating its vulnerability to fake review attacks. We operationalize visibility as a function of the features that a business can cover and its position in the platform’s review-based ranking. Using data from over 2.3 million reviews of 4,709 hotels from 17 cities, we study how visibility can be impacted by different attack strategies. We find that even limited injections of fake reviews can have a significant effect and explore the factors that contribute to this vulnerable state. Specifically, we find that, in certain markets, 50 fake reviews are sufficient for an attacker to surpass any of its competitors in terms of visibility. We also compare the strategy of self-injecting positive reviews with that of injecting competitors with negative reviews and find that each approach can be as much as 40% more effective than the other across different settings. We empirically explore response strategies for an attacked hotel, ranging from the enhancement of its own features to detecting and disputing fake reviews. In general, our measure of visibility and our modeling approach regarding attack and response strategies shed light on how businesses that are targeted by fake reviews can detect and tackle such attacks.

The dramatic increase in social media use has challenged traditional social structures and shifted a great deal of interpersonal communication from the physical world to cyberspace. Much of this social media communication has been positive: Anyone around the world who has access to the Internet has the potential to communicate with and attract a massive global audience. Unfortunately, such ubiquitous communication can be also used for negative purposes such as cyberbullying, which is the focus of this paper. Previous research on cyberbullying, consisting of 135 articles, has improved the understanding of why individuals—mostly adolescents—engage in cyberbullying. However, our study addresses two key gaps in this literature: (1) how the information technology (IT) artifact fosters/inhibits cyberbullying and (2) why people are socialized to engage in cyberbullying. To address these gaps, we propose the social media cyberbullying model (SMCBM), which modifies Akers’ [Akers RL (2011) Social Learning and Social Structure: A General Theory of Crime and Deviance , 2nd ed. (Transaction Publishers, New Brunswick, NJ)] social structure and social learning model. Because Akers developed his model for crimes in the physical world, we add a rich conceptualization of anonymity composed of five subconstructs as a key social media structural variable in the SMCBM to account for the IT artifact. We tested the SMCBM with 1,003 adults who have engaged in cyberbullying. The empirical findings support the SMCBM. Heavy social media use combined with anonymity facilitates the social learning process of cyberbullying in social media in a way that fosters cyberbullying. Our results indicate new directions for cyberbullying research and implications for anticyberbullying practices.

This Article aims to conceptualize the figure of the digital-financial payment consumer, which combines two separate -and ex se relevant- sources of vulnerability: digital vulnerability and financial vulnerability. The first part, -after summarizing the legal framework on digitizing payment, the social context and the policy lines- deals with the need of applying the concept of “neutrality of regulation” to avoid possible conflicts of rules between interconnected ecosystems, such as digital payments, digital platforms and blockchain. Having consumer protection in mind, it also addresses the cumulative and coherent application of different sets of rules. The second part looks in more detail at digital-financial consumer vulnerability, describing the possible implications at regulatory level and the consequences that this new kind of vulnerability brings at the level of political choices, the obligations of financial players and the conduct of a consumer who is part of a payment service contract, adopting both the point of view of public law (in terms of policy choices) and private law (intersubjective relations). The article concludes that, among the different sources of vulnerability, age appears to be the key issue when assessing the vulnerability of digital payment consumers. Once detected, this new kind of vulnerability is specifically relevant to the banks’s disclosure obligations (which should be synthetic and selective), and in terms of product design and product governance (companies should “tailor” their products specifically to the group’s customer profile they intend to reach). On the consumer side, the same behaviour should be assessed differently depending on the specific vulnerability of the consumer involved. The paper deals here with the level of gross negligence in case of unauthorized digital payment (phishing). Instant digital payments, digital platforms, blockchain, fraud, liability, consumer protection, speed, security, loss allocation, vulnerability, financial vulnerability, digital vulnerability, financial inclusion, grey digital divide

In the digital age, the preservation of digital cultural heritage faces unforeseen vulnerabilities during conflicts. This article dismantles the illusion of invulnerability in digital repositories and digital archives, revealing their susceptibility to warfare through historical examples and contemporary challenges. The Second World War serves as an example of physical assault on cultural heritage, prompting concerns about potential digital cultural genocide. The recent digital attacks on St. Louis Public Library and France's TV5MONDE serve as examples of malicious assaults on digital cultural heritage. Information warfare, nation-state conflicts, ethnic and cultural suppression and other reasons emerge as potential threats to these digital infrastructures and resources. Beyond vulnerabilities, cybersecurity threats and digital inequality pose significant challenges. Conflict zones also face their own infrastructural challenges. Strategies for resilience are reviewed and suggestions for amendments follow, advocating for a holistic approach that integrates digital and tangible preservation methods, responsible technological advancements, community involvement and international collaboration. The article concludes by emphasizing that a nuanced and comprehensive approach to cultural heritage preservation is required during conflicts. Libraries are positioned as stewards of knowledge, advocating for the protection of our shared cultural legacy amidst fragility and times of conflict.

I aim to illustrate how the recommender systems of digital platforms create a particularly problematic kind of vulnerability in their users. Specifically, through theories of scaffolded cognition and scaffolded affectivity, I argue that a digital platform’s recommender system is a cognitive and affective artifact that fulfills different functions for the platform’s users and its designers. While it acts as a content provider and facilitator of cognitive, affective and decision-making processes for users, it also provides a continuous and detailed amount of information to platform designers regarding users’ cognitive and affective processes. This dynamic, I argue, engenders a kind of vulnerability in platform users, structuring a power imbalance between designers and users. This occurs because the recommender system can not only gather data on users’ cognitive and affective processes, but also affects them in an unprecedentedly economic and capillary manner. By examining one instance of ethically problematic practice from Facebook, I specifically argue that rather than being a tool for manipulating or exploiting people, digital platforms, especially by their underlying recommender systems, can single out and tamper with specific cognitive and affective processes as a tool specifically designed for mind invasion. I conclude by reflecting how the understanding of such AI systems as tools for mind invasion highlights some merits and shortcomings of the AI Act with regards to the protection of vulnerable people.

While information technology benefits society in numerous ways, it unfortunately also has potential to create new vulnerabilities. This special issue intends to stimulate thought and research into understanding and mitigating these vulnerabilities. We identify four mechanisms by which ubiquitous computing makes various entities (people, devices, organizations, societies, etc.) more vulnerable, including: increased visibility, enhanced cloaking, increased interconnectedness, and decreased costs. We use the papers in the special issue to explain these mechanisms, and then outline a research agenda for future work on digital vulnerabilities spanning four areas that are, or could become, significant societal problems with implications at multiple levels of analysis: Online harassment and incivility, technology-driven economic inequality, industrial Internet of Things, and algorithmic ethics and bias.

System-generated alerts are ubiquitous in personal computing and, with the proliferation of mobile devices, daily activity. While these interruptions provide timely information, research shows they come at a high cost in terms of increased stress and decreased productivity. This is due to dual-task interference (DTI), a cognitive limitation in which even simple tasks cannot be simultaneously performed without significant performance loss. Although previous research has examined how DTI impacts the performance of a primary task (the task that was interrupted), no research has examined the effect of DTI on the interrupting task. This is an important gap because in many contexts, failing to heed an alert—the interruption itself—can introduce critical vulnerabilities. Using security messages as our context, we address this gap by using functional magnetic resonance imaging (fMRI) to explore how (1) DTI occurs in the brain in response to interruptive alerts, (2) DTI influences message security disregard, and (3) the effects of DTI can be mitigated by finessing the timing of the interruption. We show that neural activation is substantially reduced under a condition of high DTI, and the degree of reduction in turn significantly predicts security message disregard. Interestingly, we show that when a message immediately follows a primary task, neural activity in the medial temporal lobe is comparable to when attending to the message is the only task. Further, we apply these findings in an online behavioral experiment in the context of a web-browser warning. We demonstrate a practical way to mitigate the DTI effect by presenting the warning at low-DTI times, and show how mouse cursor tracking and psychometric measures can be used to validate low-DTI times in other contexts. Our findings suggest that although alerts are pervasive in personal computing, they should be bounded in their presentation. The timing of interruptions strongly influences the occurrence of DTI in the brain, which in turn substantially impacts alert disregard. This paper provides a theoretically grounded, cost-effective approach to reduce the effects of DTI for a wide variety of interruptive messages that are important but do not require immediate attention.

We examine the role of granular privacy controls on dynamic content-sharing activities and disclosure patterns of Facebook users based on the exogenous policy change in December 2009. Using a unique panel data set, we first conduct regression discontinuity analyses to verify a discontinuous jump in context generation activities and disclosure patterns around the time of the policy change. We next estimate unobserved effects models to assess the short-run and long-run effects of the change. Results show that Facebook users, on average, increase use of wall posts and decrease use of private messages after the introduction of granular privacy controls. Also, users’ disclosure patterns change to reflect the increased openness in content sharing. These effects are realized immediately and over time. More importantly, we show that user-specific factors play crucial roles in shaping users’ varying reactions to the policy change. While more privacy sensitive users (those who do not reveal their gender and/or those who have exclusive disclosure patterns ex ante) share more content openly and less content secretly than before, less privacy sensitive users (those who reveal their gender and/or those who have inclusive disclosure patterns ex ante) share less content openly and more content secretly after the change. Hence, the policy change effectively diminishes variation among Facebook users in terms of content-generation activities and disclosure patterns. Therefore, characterizing the privacy change as a way to foster openness across all user categories does not reveal the change’s true influence. Although an average Facebook user seems to favor increased openness, the policy change has different impacts on various groups of users based on their sensitivity to privacy, and this impact is not necessarily toward increased openness. To our knowledge, this is the first study that relies on observational data to assess the impact of a major privacy change on dynamic content-sharing activities and the resulting disclosure patterns of Facebook users.

As a mechanism for social participation and integration and for the purpose of building their identity, teens make and share videos on platforms such as YouTube of which they are also content consumers. The vulnerability conditions that occur and the risks to which adolescents are exposed, both as creators and consumers of videos, are the focus of this study. The methodology used is content analysis, applied to 400 videos. This research has worked with manifest variables (such as the scene) and latent variables (such as genre or structure). The results show that there are notable differences in style among the videos according to the producer of the message, and indicate that the most consumed videos are located around four thematic axes (sex, bullying, pregnancy and drugs) and that the referents as audiovisual content creators are the YouTubers. Everything points to problems in using the same language, including audiovisual language, as adolescents. This paper provides evidences of the convenience of using their codes so that this sector of the population see risks and conditions of vulnerability that they seem not to perceive according to their audiovisual creations in which they do not protect their identity, among other features.