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Coronavirus (COVID-19) is a humanitarian emergency, which started in Wuhan in China in early December 2019, brought into the notice of the authorities in late December, early January 2020, and, after investigation, was declared as an emergency in the third week of January 2020. The WHO declared this as Public Health Emergency of International Concern (PHEIC) on 31th of January 2020, and finally a pandemic on 11th March 2020. As of March 24th, 2020, the virus has caused a casualty of over 16,600 people worldwide with more than 380,000 people confirmed as infected by it, of which more than 10,000 cases are serious. Mainly based on Chinese newspapers, social media and other digital platform data, this paper analyzes the timeline of the key actions taken by the government and people over three months in five different phases. It found that although there was an initial delay in responding, a unique combination of strong governance, strict regulation, strong community vigilance and citizen participation, and wise use of big data and digital technologies, were some of the key factors in China’s efforts to combat this virus. Being inviable and non-measurable (unlike radioactive exposure), appropriate and timely information is very important to form the basic foundation of mitigation and curative measures. Infodemic, as it is termed by WHO, is a key word, where different stakeholder’s participation, along with stricter regulation, is required to reduce the impact of fake news in this information age and social media. Although different countries will need different approaches, focusing on its humanitarian nature and addressing infodemic issues are the two critical factors for future global mitigation efforts.

Purpose This study aims to investigate the determinants of public trust in e-government services (Te-GS) and participation in social media. Design/methodology/approach A quantitative cross-sectional field survey was used to collect primary data at the local government level in 11 cities, towns and districts in Tien Giang Province, Vietnam. The final data set of 529 respondents was analysed using SmartPLS4 to evaluate the measurement and structural models. Findings Perceived responsiveness, transparency and security have strong positive associations with Te-GS, whereas perceived accountability does not. Furthermore, perceived ease of use and perceived usefulness are positively associated with social media participation. Originality/value Although previous studies have examined citizen behaviour in the use of e-government services, the social media context has rarely been considered due to its novelty. This study adds to the knowledge of the antecedents of participation in e-government services in developing countries such as Vietnam. Furthermore, it provides a comprehensive framework for understanding participation intention that considers four elements of good governance theory and two elements of the technology acceptance model (TAM), thereby extending previous research on the effects of these variables on the adoption of e-government services.

Purpose: The purpose of this paper is to present the role of the Ombudsman in upholding the principles of good governance when protecting and promoting the rights of citizens and other individuals within a democratic framework. The research focuses on the work of the Ombudsman in North Macedonia, examining its activities and its authority over public institutions when acting or failing to act.Design/Methodology/Approach: The research methods applied include desk research, an analysis of documents and reports related to the institutional and legal set-up of the Ombudsman’s office in North Macedonia, and content analysis. To understand the complexities of the Ombudsman’s competencies within the Macedonian institutional set-up, a comparative analysis was conducted, covering examples from the EU and other global contexts. To clarify the findings, semi-structured interviews were conducted with relevant officials, including the Ombudsman of North Macedonia and its deputies.Findings: The results of this research indicate that, although the Ombudsman is empowered to protect the human rights and freedoms of individuals or groups when they are violated by state authorities, its efforts to contribute towards the efficient and effective operation of public administration, and to promote the principles of good governance and the right to good administration in North Macedonia, are limited. However, this corresponds with the overall efficiency of the institution and its positionwithin the legal and political system. In general, the institutional response to the Ombudsman’s remarks is weak, as evidenced by missed hearings before the Government, delays in the adoption of its annual reports by Parliament, a lack of public debate, and insufficient implementation of follow-up measures addressing the Ombudsman’s remarks. Furthermore, the Ombudsman institution does not enjoy full independence.Practical Implications: The paper is based on research conducted in 2023/2024 and provides clear and structured recommendations for the improvement of the Ombudsman’s office in North Macedonia, aimed at achieving good governance standards. Due to its practical applicability, the recommendations can serve to improve the work of Ombudsman offices elsewhere in the region and beyond.Originality/Value: This research highlights the role of the Ombudsman in fostering good governance and presents it as a necessary condition for establishing a robust system for the protection of individual rights. Often, the work of the Ombudsman is analysed through its ex officio interventions aimed at protecting rights when violated by state institutions. In this sense, the office intervenes with proposals, suggestions, and recommendations, acting as a guardian of individuals’ rights in relation to public administration. This research presents another perspective on the Ombudsman’s role—often neglected in public discourse—by offering a broader view of its function in upholding democratic standards and good governance principles. Namen: prispevek predstavi vlogo varuha človekovih pravic pri uveljavljanju načel dobrega upravljanja pri varstvu in spodbujanju pravic državljanov in drugih posameznikov v demokratičnem okviru. Raziskava seosredotoča na delo varuha v Severni Makedoniji ter preučuje njegove dejavnosti in pristojnosti nad javnimi institucijami pri njihovem delovanju ali opustitvi dolžnega ravnanja.Zasnova/metodologija/pristop: uporabljene raziskovalne metode vključujejo preučevanje virov, analizo dokumentov in poročil, povezanih z institucionalno in pravno ureditvijo urada varuha v Severni Makedoniji, ter analizo vsebine. Za razumevanje kompleksnosti pristojnosti varuha znotraj makedonske institucionalne ureditve je bila izvedena primerjalna analiza, ki zajema primere iz EU in drugih svetovnih kontekstov. Za pojasnitev ugotovitev so bili opravljeni polstrukturirani intervjuji z relevantnimiuradniki, vključno z varuhom človekovih pravic Severne Makedonije in njegovimi namestniki.Ugotovitve: rezultati raziskave kažejo, da je varuh sicer pooblaščen za varovanje človekovih pravic in svoboščin posameznikov ali skupin, kadar jih kršijo državni organi, vendar so njegova prizadevanja za prispevek k učinkovitemu in uspešnemu delovanju javne uprave ter za spodbujanje načel dobrega upravljanja in pravice do dobrega upravljanja v Severni Makedoniji omejena. To pa je v skladu s splošno učinkovitostjo institucije in njenim položajem v pravnem in političnem sistemu. Na splošno jeinstitucionalni odziv na pripombe varuha šibek, kar se kaže v izpuščenih obravnavah pred vlado, zamudah pri sprejemanju njegovih letnih poročil v parlamentu, pomanjkanju javne razprave ter nezadostnem izvajanju naknadnih ukrepov za obravnavo varuhovih pripomb. Poleg tega institucija varuha ne uživa polne neodvisnosti.Praktične posledice: prispevek temelji na raziskavi, opravljeni v letih 2023/2024, in podaja jasna in strukturirana priporočila za izboljšanje delovanja urada varuha v Severni Makedoniji z namenom doseganja standardov dobrega upravljanja. Zaradi svoje praktične uporabnosti lahko priporočila prispevajo k izboljšanju dela uradov varuhov človekovih pravic drugje v regiji in širše.Izvirnost/vrednost: raziskava poudarja vlogo varuha pri spodbujanju dobrega upravljanja in ga predstavlja kot nujni pogoj za vzpostavitev trdnega sistema varstva pravic posameznikov. Delo varuha je pogosto analiziranoskozi njegove posege po uradni dolžnosti, usmerjene v zaščito pravic, kadar jih kršijo državni organi. V tem smislu urad posega s predlogi, pobudami in priporočili ter deluje kot varuh pravic posameznikov v razmerju do javne uprave. Ta raziskava ponuja še en, v javnem diskurzu pogosto zapostavljen vidik varuhove vloge, saj nudi širši pogled na njegovo funkcijo pri uveljavljanju demokratičnih standardov in načel dobrega upravljanja.

Introduction/Main Objectives: This study presents a bibliometric analysis of good governance research publications from the Scopus database from 1984 to 2020. Background Problems: Since ​​good governance has an essential and central role in organizations, the research trends on good governance in the literature need to be revealed. Novelty: To the best of our knowledge, bibliometric analysis for the term good governance is not yet available. This paper aims to fill in the gap by providing a broad overview of the bibliometric analysis of the literature relating to this term. Research Methods: Good governance is used as a keyword in the titles of articles taken from the Scopus database on November 4, 2020. There were 1,954 documents analyzed. Microsoft Excel is used for frequency analysis, the VOSviewer app is used for the data’s visualization, and Harzing's Publish or Perish is used for citation metrics and analysis. Finding/Results: The results showed an increase in the growth rate of good governance literature from 1984 to 2020, particularly since 2011. Conclusion: Research related to corporate governance has involved various authors, and is published in various languages. There are 159 authors from 123 countries and 160 institutions. The United States is the most significant contributor to this study, followed by the United Kingdom and Indonesia. The International Review of Administrative Sciences has published the most papers on good governance. Our findings indicate that studies on good governance are mostly carried out in the field of social sciences.

Good governance ensures sustained development. Good governance in operations and projects for sustained progression and development is a mark of good governments and organizations. In this article, the concept of good governance has been discussed from different perspectives. A multi-method qualitative approach was adopted to comprehend the construct in-depth. A thorough systematic literature review approach was adopted in the first phase, and internationally reputed journals were targeted for literature synthesis. In the second phase, in-depth interviews were conducted. The interview's thematic analysis and a word cloud were developed using NVIVO11 software. Additionally, data was collected using a check sheet regarding good governance from the Project Management Professionals (PMPs) to add to the phenomenon of interest. The study found that the literature is silent on governance issues in the developmental sector and demands extensive research to develop a project governance framework aligned with project context and culture. This study also proposed Good Global Governance (3G) embeddedness in developmental projects for sustained development.

The local turn in good governance theory and practice responded to critiques of the ineffectiveness of state management and the inequity of privatization alternatives in natural resource management. Confounding expectations of greater effectiveness from decentralised governance, including community-based natural resource management, however, critics argue that expanded opportunities for elite capture have become widely associated with program failures. This overview of theoretical controversies on leadership, patronage and elite capture is part of a themed section in this issue that challenges assumptions across a wide range of current policy literature. It introduces a set of Indonesian case studies that examine practices of local leaders and elites and seek to account in structural terms for appropriations both by ('elite capture') and of ('captured elites') these key figures. These studies explore the structural factors and co-governance practices most likely to promote effective participation of the full spectrum of local interests in pursuit of better local natural resource governance.

The governance principle is an important aspect of good governance, and its implementation is believed to have a good impact on governance outcomes, such as corruption reduction and performance improvement. The governance principle has been developed for several types of organisations. However, previous studies did not focus on the rural local administration's governance. This study aims to develop a good governance principle for the rural local administration. There are four objectives of this study: first, to identify governance principles and their indicators in the literature; second, to create a governance principle using exploratory factor analysis; third, to model the governance principle using the structural equation model (SEM); and finally, to analyse any different perceptions about the governance principles for the rural local administration using univariate analysis. The result showed that 33 indicators of governance principles were identified through the literature. Using 238 usable questionnaires and exploratory factor analysis, we found 6 governance principles: fairness and capability, inclusivity, legitimacy and direction, participation, performance and information, and transparency and accountability. Using the second-order SEM in SmartPLS, we developed a governance principle model for the rural local administration. A few indicators of governance principles found were deleted through measurement model validation. In addition, the univariate analysis concluded that perceptions did not differ by the sex, education level, and occupation type of respondents. In other words, they agreed with the governance principle for the rural local administration. This study has practical and theoretical implications, which are discussed in detail in this article.

This study examines the impact of socio-economic factors on the number of good governance codes and issuers of the first codes at the macro-country level. By covering 3200 observations for 160 countries over 1995–2014, this study reports that countries with Anglo-Saxon culture and strong investor protection laws have developed a large number of good governance codes to meet the efficiency needs of legal, political, and cultural values. Moreover, this paper shows that countries with English common law origin alongside civil or religious law have developed a large number of good governance codes. Furthermore, this study indicates that countries with high regulatory quality index have issued a large number of governance codes as a response to the external forces that emerge from coercive associations. However, this study found a positive and significant association between the control of corruption index and the number of governance codes issued by governments to mitigate corruption risk. Additionally, this study reports that countries that issued a large number of good governance codes have gained substantial foreign direct investments inflows and financial aid. This study, therefore, provides meaningful implications for governments and policymakers in countries with weak regulations to issue new governance codes for protecting investors’ rights, thus gain more financial resources.

South Africa attracts a diverse set of immigrants from neighbouring countries and the rest of the African continent. The high numbers of mainly African arrivals have coincided with weakening economic growth, rising poverty levels, inequality, and high levels of unemployment. This has created socio-economic and xenophobic tensions between citizens and foreign migrants and accelerated the emergence of right-wing anti-immigrant movements such as Operation Dudula and others. The involvement of foreign labour in the South African economy is an important political and socio-economic issue within the country and in other African countries. In this work, we consider South Africa’s history as an important migrant destination and analyse the nexus between labour migration and good governance as critical drivers of sustainable development. We highlight the importance of migration within the context of the United Nations and its agencies, as seen in the UN’s 2030 Agenda for Sustainable Development, the Global Compact for Migration, and the Global Compact for Refugees. This political recognition of migration as a key issue at the global level has also materialised at South Africa's local, provincial, and national levels. To enable the discussion of this complex phenomenon, the paper relies on a robust and systematic analysis of existing literature on migration of labour, good governance, and sustainable development. The paper contributes valuable insights on the nexus between migration, good governance, and sustainable development in Africa.

Studies on good governance related to financial sustainability are still limited. This study analyzes the relationship between five principles ofgood financial governanceand financial sustainability. The five principles, namely Transparency, Accountability, Responsibility, Independence, and Fairness, each is tested for its effect on Financial Sustainability. Additionally, this research examines the moderating effect of Information Technology (IT) Capability. The object of this research is private universities in Indonesia which are surveyed through closed questionnaires and they were represented by their financial management leaders. Data from 627 private universities from 13 provinces in Indonesia were analyzed using structural equation modeling (SEM). The results of data analysis showed a significant positive effect of transparency (β=0.238), accountability (β=0.142), and responsibility (β=0255) on financial sustainability, while independency and fairness were found to have no significant effect. The results of the moderation test do not entirely support the hypothesis. The study results complement the study of the influence of good governance on financial sustainability as this study examines the effect of each principles of good governance on financial management. The practical implication for private universities is to improve financial sustainability they should improve good financial governance particulary on the aspects of transparency, accountability, and responsibility.