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Online communities frequently create significant economic and relational value for community participants and beyond. It is widely accepted that the underlying source of such value is the collective flow of knowledge among community participants. We distinguish the conditions for flows of tacit and explicit knowledge in online communities and advance an unconventional theoretical conjecture: Online communities give rise to tacit knowledge flows between participants. The crucial condition for these flows is not the advent of novel, digital technology as often portrayed in the literature, but instead the technology’s domestication by humanity and the sociality it affords. This conjecture holds profound implications for theory and research in the study of management and organization, as well as their relation to information technology.

This article presents a micromodel of knowledge creation through the interactions among a group of people. The model features myopic agents in a pure externality model of interaction. Surprisingly, for a large set of initial conditions we find that the equilibrium process of knowledge creation converges to the most productive state, where the population splits into smaller groups of optimal size; close interaction takes place within each group only. This optimal size is larger as heterogeneity of knowledge is more important in the knowledge production process. Equilibrium paths are found analytically; they are a discontinuous function of initial heterogeneity.

PurposeThe process of knowledge creation is recognized as an essential process for organizational learning and innovation. Creating knowledge to solve the problems and complexities of today's world is like opening a black box. Hence, the higher education system and universities are exploring ways to overcome the complexities and cope with global changes. In this regard, interdisciplinary collaborations and activities are crucial in creating knowledge and innovation to counter these changes. This study aimed to know the experiences of Shiraz university interdisciplinary researchers in the field of humanities and also design and explain the conceptual model of knowledge creation in interdisciplinary research teams in the field of humanities.Design/methodology/approachIn this qualitative research, grounded theory was implemented based on Strauss and Corbin's systematic approach. The sampling method was purposeful, and the participants included sixteen faculty members of shiraz university who had at least one experience of performing an interdisciplinary activity in one of the humanities fields. The first participant was selected as a pilot, and the rest were selected by snowball sampling. Semi-structured interviews were also used to collect data and continued until theoretical saturation was attained. After collecting the available information and interviewing the people, the data were organized and analyzed in three stages, open coding, axial coding, and selective coding, using the proposed framework of Strauss and Corbin. Finally, the researcher reached a final and meaningful categorization.FindingsIn this research, the results were presented as a paradigm model of knowledge creation in the interdisciplinary research teams in the field of humanities. The paradigm model of the study consists of causal factors (internal and external factors), main categories (specialized competencies, scientific discourse, understanding of knowledge domains), strategies (structuring and synchronizing), context (individual and organizational), interfering factors (leadership, industry, and society), and consequences (individual and group achievement).Originality/valueThe present study aimed to explore the experiences of researchers in the interdisciplinary humanities research teams on knowledge creation in qualitative research. The study used Strauss and Corbin's systematic approach to recognize the causal factors of knowledge creation and the contexts. Discovering the main category of knowledge creation in interdisciplinary research teams, the authors analyze the strategies and consequences of knowledge creation.

The aim of this paper is to explore eight gaps in the Knowledge Creation Theory of Nonaka and Takeuchi identified in a previous research: company legitimacy in the view of the stakeholders; the alignment of the goals of the organization and the stakeholders ; the use of some resources such as analogy and redundancy; the high turnover and commitment; the source of the informality; the business view; the Ba; and motivation. The research method is characterized by a single case study in a high technology company recognized as innovative both nationally and internationally, and the data was collected through interviews and analyzed based on the criteria of content analysis . As the main results, the gaps were discussed and confirmed or refuted according to the reality of the company studied. Furthermore, the research identified other factors – not listed in the Knowledge Creation Theory – that could be highlighted due to their relation with the knowledge creation process: the turnover, the motivational factor and the long term business outlook.

PurposeThis study aims to build an integrated model for information technology (IT)/information system (IS) team exploration and exploitation innovation in the business-to-business (B2B) enterprise context by empirically investigating the mediating role of tacit-explicit knowledge co-creation and exploring the behavior approach of servant leaders for IT/IS team exploration-exploitation innovation.Design/methodology/approachThe authors' analysis was supported by 182 enterprise-IT/IS teams (403 participants) in Taiwan. The authors used a questionnaire and Structural Equation Model (SEM)-SmartPLS to validate the development model. This study examines IT/IS exploration-exploitation innovation using a combination of quantitative survey research and qualitative case studies.FindingsThe specific roles of direct and mediating effects for two innovations of IT/IS team exploration and exploitation were investigated. The findings show a direct effect of knowledge creation (tacit and explicit) on IT/IS team exploration-exploitation innovation. Servant leader behavior positively influences tacit-explicit knowledge co-creation practices, IT/IS team exploration and exploitation. Moreover, knowledge creation (tacit and explicit) successfully mediates the correlation between servant leaders and IT/IS team innovations (for exploration and exploitation).Practical implicationsManagers, IT/IS consultants and enterprises at the executive level are suggested to encourage knowledge co-creation practices, both tacit and explicit to support their IT/IS team innovation. The greater the degree of explicit knowledge (i.e. socialization and internalization) and tacit knowledge creation (i.e. externalization and combination), the greater will be the opportunities for meeting the enterprise-IT/IS team exploration and exploitation innovation goals. The project manager may follow servant leadership behavior to promote effective knowledge co-creation process on the IT/IS team.Originality/valueThis effort contributes to greater and new understanding of how ambidexterity capability, tacit-explicit knowledge co-creation (mediators) and servant leaders for IT/IS team exploration-exploitation innovation in the B2B enterprise context and new foundations for future studies on a cross-enterprise IT/IS team. This research is also the first empirical effort to understand how a servant perspective leadership contributes through the knowledge co-creation process for IT/IS exploration-exploitation innovation.

Research Summary The flow of knowledge is closely linked to proximity. While extensive works show that long‐term geographic proximity affects work behavior, little is known about the effect of short‐term colocation, such as conferences. Using participant data at Gordon Research Conferences, we estimate difference‐in‐differences and instrumental variable models, which show that attendees who have no prior within‐conference collaborations are more likely to collaborate with other attendees, and that the researchers who have worked previously with other attendees are more likely to continue their collaborations. We also find that researchers who are junior, are located closer to the conference venue, and have established prior ties to the conference draw more collaborative benefits from temporary colocation across organizations. Thus, going to a conference alters the creation of collaborations. Managerial Summary Managers face important decisions with long‐term strategic ramifications regarding where to locate offices, plants, and R&D centers, as well as how to lay out workspaces inside the firm to enhance knowledge spillover and collaboration. Permanent proximity, however, may be difficult and sometimes impossible to attain. One potential way of overcoming the distance disadvantage in knowledge spillover and tie formation is through temporary colocation events that bring together individuals from distant locations in an environment of temporary proximity. We find that individuals who attend temporary colocation events across organizational boundaries are more likely to collaborate with one another subsequently. Hence, managers of firms should pledge substantial funds for employees to participate in these events so as to impact the subsequent direction of R&D activities.

To enhance the sustainability of local communities in an aging society, older people have begun independently organizing community activities as social support services. The knowledge created by the community-dwelling older people for these community activities is a valuable resource. Although many studies have addressed the motivations of older people to participate in social activities, few studies have explored motivations toward knowledge creation in community activities. The present study investigates how older people are motivated knowledge creation in community activities from the perspective of services marketing. We conducted in-depth interviews with older individuals participating in community activities and identified four scenes (reminiscence, resonance, reuse, and rewarding) by content analysis. These four scenes are associated with specific contexts describing how older people are motivated knowledge creation in community activities. We interpreted these scenes from the axes of the source of motivation (intrinsic and extrinsic) and approaches for psychological well-being (affiliation and power) and developed the 4R model. Our findings add insights to services marketing to enhance the sustainability of local communities through community activities.

How is long run economic growth related to the endogenous diversity of knowledge? We formulate and study a microeconomic model of knowledge creation, through the interactions among a group of heterogeneous research and development (R&D) workers, embedded in a growth model to address this question. The composition of the research work force in terms of knowledge heterogeneity, in addition to its size, matters in determining the production of new knowledge. Moreover, the heterogeneity of the work force is endogenous. Income to these workers accrues as patent income, whereas transmission of newly created knowledge to all such workers occurs due to public transmission of patent information. Whether or not the system reaches the most productive state depends on the strength of the public knowledge transmission technology. Long run economic growth is positively related to both the effectiveness of pairwise R&D worker interaction and to the effectiveness of public knowledge transmission.

Purpose The purpose of this study is to investigate and analyze demographic differences in using knowledge creation tools among faculty members. It also attempts to identify the most knowledge creation tool used by the participants. The tools comprised of 13 items including data mining, metadata, classifications, expert profiling, Mashup and blogs. Design/methodology/approach Data were collected through an online survey questionnaire. A total of 300 faculty members from 26 universities and colleges accredited by the UAE Ministry of High Education participated in the study. The t-test and analysis of variance (ANOVA) test are used to validate the stated hypotheses. Findings The study found personal knowledge management to be the most used knowledge creation tool among the faculty members, followed by authoring tools and templates. Findings of the study indicate statistically no significant difference in using knowledge creation tools with respect to gender, qualification, academic rank, teaching experience and institutional affiliation. These findings support the stated null hypotheses (H1, H3, H4, H6 and H8) and suggest that the use of knowledge creation tools is independent from these variables. However, the results showed statistically a significant age group difference, academic specialization and research experience in using knowledge creation tools. The findings reject the assumed hypotheses (H2, H5 and H7) and suggest the impact of these variables on the use of knowledge creation tools. Research limitations/implications The paper is based on the data collected through a survey questionnaire. Future studies may combine quantitative and qualitative data collection methods for the purpose of comparison and in-depth analysis. Practical implications Findings could be an important reference for knowledge management officers and knowledge intensive organizations and institutions to develop knowledge creation tools and promote usage among knowledge workers. Originality/value The paper represents one of the very few empirical studies conducted on the use of knowledge creation tools. Findings of the study may contribute to the process of knowledge creation among faculty members and also to the improvement of knowledge management in the academic environment and other knowledge organizations.