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In light of the individualisation, dispersal and pervasive monitoring that characterise work in the ‘gig economy’, the development of solidarity among gig workers could be expected to be unlikely. However, numerous recent episodes of gig workers’ mobilisation require reconsideration of these assumptions. This article contributes to the debate about potentials and obstacles for solidarity in the changing world of work by showing the processes through which workplace solidarity among gig workers developed in two cases of mobilisation of food delivery platform couriers in the UK and Italy. Through the framework of labour process theory, the article identifies the sources of antagonism in the app-mediated model of work organisation and the factors that facilitated and hindered the consolidation of active solidarity and the emergence of collective action among gig workers. The article emphasises the centrality of workers’ agential practices in overcoming constraints to solidarity and collective action, and the diversity of forms through which solidarity can be expressed in hostile work contexts.

This qualitative case study adopts a labour process analysis to unpack the distinctive features of capital’s control regimes in the food-delivery segment of the Australian platform-economy and assesses labour agency in response to these. Drawing upon worker experiences with the Deliveroo and UberEATS platforms, it is shown how the labour process controls are multi-facetted and more than algorithmic management, with three distinct features standing out: the panoptic disposition of the technological infrastructure, the use of information asymmetries to constrain worker choice, and the obfuscated nature of their performance management systems. Combined with the workers’ precarious labour market positions and the Australian political-economic context, only limited, mainly individual, expressions of agency were found.

Despite expanding literatures on financialization, scholarship exploring its relationship to labour and the labour process remains under-developed. A further obstacle has arisen from arguments that novel financialized modes of value extraction render the labour process and labour process analysis less relevant. This article challenges that view and explores how the labour process is still a vital focal point for value creation and extraction. It sets out what scholars should ‘look for’ to understand the ways in which distinctively financialized mechanisms operate in non-financial corporations and how these dynamics are translated into outcomes for and through labour. The article then provides four key propositions, drawing on labour process theory, which specify how those mechanisms are operationalized and their consequences.

Digital platforms that facilitate care work are new entrants to the intermediary marketplace and they are growing in number in response to rising demand for care services. This study examines, through the lens of labour process theory, the means of control utilized by digital platforms operating in Australia which organize and direct disability and aged care. The analysis of terms and conditions and website content reveals four means of control that influence the enactment of the labour process: Shifting risks and responsibilities from the platform to workers and clients; Apportioning the costs of doing business to workers; Dictating contractual arrangements; and Monitoring quality standards of service work. The findings advance knowledge of how power relations embedded in platform business models and the organization of work direct a precarious, freelance workforce. More broadly, the study demonstrates the explanatory power of labour process theory for understanding emergent forms of work and labour.

This article opens by suggesting that the decline in the sociology of work in the UK has been overstated; research continues, but in locations such as business schools. The continued vitality of the field corresponds with material changes in an increasingly globalized capitalism, with more workers in the world, higher employment participation rates of women, transnational shifts in manufacturing, global expansion of services and temporal and spatial stretching of work with advanced information communication technologies. The article demonstrates that Labour Process Theory (LPT) has been a crucial resource in the sociology of work, especially in the UK; core propositions of LPT provide it with resources for resilience (to counter claims of rival perspectives) and innovation (to expand the scope and explanatory power of the sociology of work). The article argues that the concept of the labour power has been critical to underpinning the sustained influence of labour process analysis.

This article explores the patterns of occupational and geographical mobility of migrant hospitality workers, drawing on participatory research in London. It focuses on the ways in which migrants strategize around temporary employment and move across different jobs and locations trying to improve their precarious lives. Combining labour process theory and the perspective of the autonomy of migration the author reviews the concept of 'mobility power' as a form of resistance to degrading work. The findings illustrate that, while certain categories of migrants remain trapped in temporary employment, others manage to move on occupationally, develop aspects of their lives beyond work and engage in new migration. The main argument is that, in contrast to mainstream accounts of migrants' labour market incorporation, migrant temp workers use their transnational exit power to quit bad jobs and defy employers' assumptions about their availability to work under poor conditions.

In this article, I argue that the entanglements between visuality and automation need to be situated and analysed as part of the abstraction of labour and the labour process in capitalism. The striving to standardise, control and optimise the labour process is the original drive behind the operationalisations of visuality in service of capitalist industrial technology. This includes contemporary AI systems, which, despite their increasing complexity, can and should be traced back to the division of labour (Pasquinelli, 2023). My work focuses on the process diagram and its uses in low-code and no-code tools for robotic process automation (RPA), where it is instrumentalised as a form of labour abstraction for the automation of white-collar work. I show how visuality can help us trace the transformation between the techniques of labour abstraction in early scientific management, on the one hand, and data and algorithms as a particular type of abstract labour, on the other hand. Building on Jathan Sadowski’s (2019) point that data is manufactured through the agency of labour as a ‘recorded abstraction of the world created and valorised by people using technology’ (ibid.:2), I argue that the process diagram serves as a vantage point through which this process of abstraction and the role of visuality in enabling and obscuring this process can be investigated.

This study explores the implementation of artificial intelligence (AI) in social media journalism. We apply a labour process approach to examine why German newspaper editors adopt AI publishing and how it influences journalistic work. Automated publishing services (APSs) are used in newsrooms to select, edit, and publish content on social media platforms. In-depth interviews with German news editors revealed that the reasons for implementing APSs include economic dependence on platforms, the centralisation of news roles, and the intensification of work. Furthermore, resistance to fully automated social media publishing in some newsrooms has resulted in semi- or hybrid-automated approaches. Resistance is primarily expressed through concerns over the loss of editorial control, content diversity, and the quality of user engagement.

The sharing economy has been examined from many angles, including the engagement of customers, the capabilities of the technological platforms, and the experiences of those who sell products or services. We focus on labor in the sharing economy. Labor has been regarded as one type of asset exchanged in the sharing economy, as part of the customer interface when services are sold, or as a party vulnerable to exploitation. We focus on labor as a position in relationship to owners of capital. While new typologies to characterize the sharing economy are emerging, we argue that a well-established framework that has been applied across historic types of work arrangements can offer a robust analysis of enduring and new labor issues. We draw upon labor process theory (LPT) from early formulations to recent applications to guide an analysis appropriate to the sharing economy. We use both central and less explored concepts from LPT (obscuring and securing surplus value, technology as control, invisibility of owners and managers, and possessive individualism) and use Uber as a case to illustrate application of the framework. By considering labor, capital, and the power dynamics between them, we draw attention to unequal exchange and distributive justice, fundamental for taking a business ethics approach to labor in the sharing economy.

Workplace conditions and experiences powerfully influence mental health and individuals experiencing mental illness, including the extent to which people experiencing mental ill-health are ‘disabled’ by their work environments. This article explains how examination of the social suffering experienced in workplaces by people with mental illness could enhance understanding of the inter-relationships between mental health and workplace conditions, including experiences and characteristics of the overarching labour process. It examines how workplace perceptions and narratives around mental illness act as discursive resources to influence the social realities of people with mental ill-health. It applies Labour Process Theory to highlight how such discursive resources could be used by workers and employers to influence the power, agency and control in workplace environments and the labour process, and the implications such attempts might have for social suffering. It concludes with an agenda for future research exploring these issues.