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Public Sector Transformation through E-Government
Over the last decade governments in Europe and North America have attempted to improve efficiency of public services through Information and Communication Technology, commonly branded as electronic government (e-government). Public Sector Transformation through E-Government explores the influence that e-government has on public sector organizations, the organizational complexities that result, and its impact on citizens and democratic society.
This book examines e-government's potential to transform public services from a theoretical perspective, and provides practical examples from leading public sector institutions that have utilized e-government as a basis to bring about change. It further investigates the relationship between citizens and government and how they are affected by e-government policies and programs. Aimed at students and researchers of public administration/management and information systems, this book serves as a welcome tool for examining and understanding e-government and transformational change.
eBook
Transcending New Public Management
Following on from the success of the editors' previous book, New Public Management: The Transformation of Ideas and Practice, which examined the public reform process up to the end of the last decade, this new volume draws on the previous knowledge both theoretically and empirically. It examines and debates the post-new public management reform development in Denmark, Norway, Sweden, Australia and New Zealand. The ideal follow-up to the previous volume, this book includes many of the same contributors in addition to some fresh voices, and is a must for anyone looking for an integrated framework of analysis. Comprehensive and analytical, it is an important contribution to the study of public administration and particularly to the reform of public management.
Tom Christensen is from the University of Oslo and Per Lægreid is from the University of Bergen, both in Norway.
Contents: Preface; Introduction - theoretical approach and research questions, Tom Christensen and Per Lægreid; Still fragmented government or reassertion of the centre?, Tom Christensen, Amund Lie and Per Lægreid; Reform design and performance in Australia and New Zealand, John Halligan; Types of state organisations: arguments, doctrines and changes beyond new public management, Paul G. Roness; Convergence and standardization in telecommunications regulation: trajectories of change and reform in the Asian Pacific regulatory state, Martin Painter; Organizing immigration - a comparison of New Zealand and Norway , Tom Christensen, Per Lægreid and Richard Norman; Central banking reform across the world: only by night are all cats grey, Martin Marcussen; Quests for transparency: signs of a new institutional era in the health care field, Maria Blomgren and Kirstin Sahlin-Andersson; Public-private partnerships: a comparative perspective on Victoria and Denmark, Carsten Greve and Graeme Hodge; (The difficult art of) outsourcing welfare services: experiences from Sweden and New Zealand, Anders Forssell and Lars Norén; New public management and the ghost of Max Weber: exorcised or still haunting?, Robert Gregory; Bibliography; Index.
eBook
Varieties of Participation in Public Services: The Who, When, and What of Coproduction
Despite an international resurgence of interest in coproduction, confusion about the concept remains. This article attempts to make sense of the disparate literature and clarify the concept of coproduction in public administration. Based on some definitional distinctions and considerations about who is involved in coproduction, when in the service cycle it occurs, and what is generated in the process, the article offers and develops a typology of coproduction that includes three levels (individual, group, collective) and four phases (commissioning, design, delivery, assessment). The levels, phases, and typology as a whole are illustrated with several examples. The article concludes with a discussion of implications for research and practice.
Journal Article
Governing electronically : e-government and the reconfiguration of public administration, policy and power
\"This book provides rare insights into the nature of contemporary, technologically-facilitated government. Its multidisciplinary approach demonstrates that information technology is more than a tool for politicians and policy-makers. E-government has reconfigured public administration, policy, power and citizenship\"--Provided by publisher.
Book
Behavioral Public Administration: Combining Insights from Public Administration and Psychology
Behavioral public administration is the analysis of public administration from the micro-level perspective of individual behavior and attitudes by drawing on insights from psychology on the behavior of individuals and groups. The authors discuss how scholars in public administration currently draw on theories and methods from psychology and related fields and point to research in public administration that could benefit from further integration. An analysis of public administration topics through a psychological lens can be useful to confirm, add nuance to, or extend classical public administration theories. As such, behavioral public administration complements traditional public administration. Furthermore, it could be a two-way street for psychologists who want to test the external validity of their theories in a political-administrative setting. Finally, four principles are proposed to narrow the gap between public administration and psychology.
Journal Article