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Conversation skills. Episode 2, Introducing and describing yourself
Meeting new people can be daunting, especially if you feel shy, but this program will help you introduce and talk about yourself with confidence. Learn to describe yourself briefly, ask engaging friendly questions, and show interest in others to build the conversation. Psychologists Eve Ash and Peter Quarry offer practical suggestions and real-life examples to demonstrate effective conversational techniques.
Streaming Video
Conversation skills. Episode 7, Making suggestions
Learn the art of making effective suggestions with psychologists Eve Ash and Peter Quarry. In this program, you will learn how to present ideas and plans for others to consider, especially when they are unsure of what to do. Using real-life conversations, you will learn both direct and indirect ways to make practical and useful suggestions. Discover how to express your opinion and use challenging questions effectively.
Streaming Video
Conversation skills. Episode 9, Discussing sensitive topics
A sensitive topic is one that people respond to emotionally. It might be a controversial issue that everyone has an opinion about, or it could be something that is very personal to one individual. Usually we discuss sensitive topics with people we know well, such as close friends or family. However, a sensitive topic can come up even in a conversation with someone you don't know well. In this course psychologists Eve Ash and Peter Quarry engage in real-life conversations and demonstrate strategies for dealing with a sensitive topic. Successfully discussing a sensitive topic should always start with listening openly and showing empathy.
Streaming Video
Conversation skills. Episode 3, Building rapport
Rapport is a connection with another person, which can happen instantly or develop over time. In this program, psychologists Eve Ash and Peter Quarry explain how to build rapport through openness, friendliness, and relaxed, two-way conversations. Learn simple strategies to reduce tension and create a comfortable, engaging interaction, even with someone you don't know well or meet for the first time.
Streaming Video
Conversation skills. Episode 10, Ending a conversation
The end of a conversation leaves the last impression so we need to do it well. It is important to know when and how to end a friendly, casual conversation. Psychologists Eve Ash and Peter Quarry chat with people they have just met and demonstrate ways to end a conversation politely and positively with appropriate gestures, words and phrases.
Streaming Video