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Equipping students to become future-fit graduates who are competent to survive and thrive in an increasingly liquid and complex society presents an agonising challenge to educators at institutions of higher education. It seems that student-centred support is a key requirement for the renovation of open distance higher education. ‘The complex fourth revolution world we are living in’, the current unequal and diverse student body and the need to train students in theology to be agents of positive change and transformation highlight why student-centred edu-actions are required. Suggestions on how to create opportunities for, and how to implement effective student-centred support are presented through a descriptive qualitative approach. Although this is focussed on theology students, student support is needed in all disciplines and this structure can, if successful, also be transferred to other fields in human science. Nested in the centre of the Community of Inquiry model, the triangle of effective education provides the structure and foundation for both the discipline-specific and the more general fields of the pillars of higher education. Based on the foundation of this triangle, a toolkit for student success is proposed. The toolkit forms the inner part of the triangle; referring to who the students are, how they think, reason and act, culminate in how they change and grow through education. In addition, a short learning programme for educators is proposed to assist them in adapting their tasks to the changing environment and simultaneously supporting their students.Intradisciplinary/interdisciplinary implicationsAlthough the focus is on theology students and lecturers, both the toolkit and lecturer training programmes can be implemented for the promotion of purpose-driven and human-centred skills development and academic excellence in the larger disciplines and fields of arts, humanities, social sciences and religious studies.

This environmental scan study aimed to determine the current status of mental wellness resources and toolkits on Canadian post-secondary campuses. This study was completed in the summer of 2016 and consisted of three parts: Web search, campus survey, and semi-structured, individual interviews. The Web search of 135 institutions indicated that the size of the campus population influenced the availability and variety of existing mental wellness resources. In the survey conducted, over 80% of the 39 institutions had various services. Mental health–related toolkits listed in the survey were well-perceived and included de-stressing materials and mental health service information. Four common themes emerged in the interviews conducted: (a) accessibility of services, (b) support networks need to shift, (c) mental wellness resources can accomplish multiple purposes, and (d) necessary components to produce an effective mental wellness toolkit. The findings of this study can guide the future development of a potential national mental wellness toolkit for Canadian college campuses.

Purpose The purpose of this paper is to examine the relation between the utilization of the customization strategy and the availability of the online toolkit and its features with the commercial variables of businesses. Design/methodology/approach The sample used in this paper consists of 134 cases of corporate brands in the automobile industry; their sales correspond to 49.12 percent of vehicles produced in 2012. The logistic regression analysis was then applied to the sample. Findings This paper confirmed the relationship between the use of toolkits for customization and business variables, like vehicle sales. Originality/value The generated model allows the prediction of market conditions which recommended to provide the toolkit for customization, and if implemented, what combination of features it must have.