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"work design"
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Riding the Same Wavelength: Designers’ Perceptions of Shared Understanding in Remote Teams
The buildup of shared understanding is central to design work. It is particularly important in remote teams, where design work is carried out by participants scattered across geographical locations. We contribute by exploring designers’ perceptions of shared understanding in remote teams. Taking the perspective of individual designers working in remote teams, we pursue two aims: first, to uncover the work elements that are perceived as requiring shared understanding, and second, to identify the perceived enablers of and barriers to the buildup of shared understanding. Albeit under-researched, such individual perceptions are important because they likely shape the scope and extent of the shared understanding built in the remote team. To pursue our aims, we conducted in-depth interviews with experienced designers. Using thematic analysis, we found that team spirit, shared experience, trustworthiness, and transparency, as well as project management and related micro-practices, are perceived as central to building shared understanding in remote design teams.
Journal Article
Work study and ergonomics
\"Discusses the strategies to effectively use design in order to enhance human well-being and work efficiency\"-- Provided by publisher.
Book
Protocol for a scoping review of work system design in health care version 2; peer review: 1 approved, 1 approved with reservations
Background: Delivery of safe and reliable healthcare to patients and the healthcare workforce shortage amidst growing demand has been major challenge to the healthcare system. Addressing this challenge calls for designing or redesigning of healthcare work system. Work system design which is usually associated with productivity in manufacturing offers a wide spectrum of applicability in addressing this challenge of healthcare system. Despite the availability of primary studies on work system design in healthcare, there are sparse published reviews in specific contexts. This scoping review explores the existing evidence to understand the state of the art of work system design in healthcare.
Methods: The scoping review adopts the methodology of Joanna Briggs Institute for scoping review which is based on the methodological framework of Arksey and O'Malley. The search will be done on PubMed, Scopus, and Web of Science for the identification of eligible studies. A grey literature search will also be performed. A two-phase screening and extraction of data will be done by two independent reviewers. Data extraction will be done on a pre-piloted data extraction form. The findings will be presented in tables, figures, and a narrative summary. The scoping review will highlight the state of the art, gaps in knowledge and provide directions for future research.
Ethics and dissemination: This is a scoping review of primary studies and therefore ethical approval is not required. The report of the findings will be presented in line with the PRISMA reporting guidelines for scoping reviews (PRISMA-ScR). The results will be submitted to a peer-reviewed scientific journal for publication and presented at relevant conferences.
Journal Article
Professional Self-efficacy and Job Satisfaction: The Mediator Role of Work Design
The purpose of this study is to investigate the mediating role of work design characteristics (task, knowledge, social, and contextual characteristics) in the relationship between professional self-efficacy and job satisfaction. Research has shown how motivational job design has positive consequences for individuals, increasing control and perception of internal forces (such as self-efficacy) and affects positively job satisfaction. However, little is known about how self-efficacy affects job satisfaction through job enrichment. In this study, 353 Chilean workers answered a self-reported survey. Regression analyses confirmed partially the hypotheses, showing a complete mediation of task and social characteristics of work design in the relationship between professional self-efficacy and job satisfaction. These results show how professionalself-efficacy relates to work design and highlight the importance of social and task characteristics to improve job satisfaction, contributing to a better understanding of how self-efficacy improves job satisfaction through work design.
Journal Article
WORK DESIGN: WORK FEATURES OF CIVIL SERVANTS OF THE SUPERIOR COURT OF JUSTICE
Objetivo: Identificar e analisar diferenças nas características da tarefa, do conhecimento e sociais no trabalho de servidores do Superior Tribunal de Justiça (STJ), e, secundariamente, verificar a validade fatorial, convergente, preditiva e discriminante do Work Design Questionnaire (WDQ) no contexto do Poder Judiciário brasileiro. Originalidade/valor: Com o desenvolvimento do WDQ, o desenho do trabalho passou a ser ainda mais estudado mundialmente. Também no Brasil, desde sua traduçao e adaptaçao, essa variável vem apresentando grande repercussão na gestão de pessoas, sendo este o primeiro estudo no âmbito do Poder Judiciário brasileiro. Des/gn/metodología/abordagem: Por meio de survey encaminhado aos 2.898 servidores, obtiveram-se 895 respostas, que foram submetidas a análise de estatísticas descritivas, análise fatorial confirmatoria, análise de confiabilidade, análise de correlaçao de Kendall-tau e teste Kruskal-Wallis. Resultados: A característica do trabalho mais reconhecida foi o suporte social, enquanto a menor foi a interaçao fora da organizaçao. Conhecimentos especializados sao mais requeridos de profissionais de nivel superior. No trabalho dos homens, há mais resoluçao de problemas, conhecimentos mais especializadas e autonomia na tomada de decisao. Servidores da área finalística afirmaram exercer tarefas com mais significado. Gestores consideraram ter menos autonomia para planejar suas tarefas, enquanto os demais servidores avaliam que seus trabalhos tem início, meio e fim mais bem definidos. Num órgao público de grande porte e complexidade, as características dos trabalhos se diferenciam em funçao de variáveis sociodemográficas e funcionais, exigindo-se customizaçöes nas práticas de gestao de pessoas e nas políticas organizacionais.
Journal Article
Crowd Design
Die digitale Revolution ist mit dem Versprechen verknüpft, die Selbstständigkeit des einzelnen Nutzers zu stärken. Der Aufstieg von kommerziellen Plattformen zur Koordination von Crowdarbeit stellt die Gültigkeit dieses Narrativs jedoch in Frage. In Crowd-Design analysiert Florian Alexander Schmidt die Entstehungsgeschichte, Funktionsweise und Rhetorik solcher Plattformen. Der Vergleich von historischen Crowd-Diskursen und Visionen der Online-Kollaboration bildet den Ausgangspunkt für eine kritische Betrachtung aktueller Ausprägungen von Crowdarbeit: Der Fokus der Studie liegt auf der Auslagerung von Designaufgaben unter Verwendung dieser Crowdsourcing-Plattformen. Grundlegenden Mechanismen, welche den Plattformbetreibern zur Motivation und Kontrolle der Crowds dienen, werden offengelegt.
The digital revolution is interwoven with the promise to empower the user. Yet, the rise of centralised, commercial platforms for crowdsourced work questions the validity of this narrative. In Crowd-Design, Florian Alexander Schmidt analyses the workings and the rhetoric of crowdsourced work platforms by comparing the way they address the masses today with historic notions of the crowd. The utopian concepts of early online collaboration are taken as a vantage point from which to view and critique current and, at times, dystopian applications of crowdsourced work. The study is focused on the crowdsourcing of design tasks, but these specific applications are used to examine the design of the more general mechanisms employed by the platform providers to motivate and control the crowds. Crowd-Design is as much about the crowdsourcing of design as it is about the design of crowdsourcing.
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