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Information Security within Electronic Trading in Saudi Arabia
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Information Security within Electronic Trading in Saudi Arabia
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Journal Article
Information Security within Electronic Trading in Saudi Arabia
2024
Overview
Although information security issues are known to affect the e-purchase decisions of customers worldwide, studies focusing on this topic are rare in Saudi Arabia. Therefore, exploratory research was done to study how information security impacts customer perceptions of e-trading platforms. An online survey adapting the framework of Eid (2011) through Google Forms yielded 286 valid responses. Analysis of the response data revealed some interesting results. Even if all other factors of etrading platforms are positive, the single concern of risks in financial transactions or personal information can negatively impact customer adoption of e-trading platforms in the Saudi context. Customers had not experienced or heard of others experiencing information security problems. No barriers of any type also did not affect them. Younger age and lower level of education increased this apprehension of information security significantly. These findings generally support the findings of earlier works by many other researchers.
Publisher
الاتحاد العربى للمكتبات والمعلومات
Subject
