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IM and SMS reference services for libraries
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IM and SMS reference services for libraries
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IM and SMS reference services for libraries
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eBook
IM and SMS reference services for libraries
2012
Overview
Users want real-time answers to their reference questions wherever and whenever they are. Increasingly, that means SMS and IM services. Providing those is easier than you might think!
Publisher
American Library Association,ALA Neal-Schuman
Subject
ISBN
9781555708443, 1555707823, 9781555707828, 1555708447
