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Organizational Learning at NASA
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eBook
Organizational Learning at NASA
2009
Overview
Just after 9:00 a.m. on February 1, 2003, the space shuttle Columbia broke apart and was lost over Texas. This tragic event led, as the Challenger accident had 17 years earlier, to an intensive government investigation of the technological and organizational causes of the accident. The investigation found chilling similarities between the two accidents, leading the Columbia Accident Investigation Board to conclude that NASA failed to learn from its earlier tragedy. Despite the frequency with which organizations are encouraged to adopt learning practices, organizational learningùespecially in public organizationsùis not well understood and deserves to be studied in more detail. This book fills that gap with a thorough examination of NASAÆs loss of the two shuttles. After offering an account of the processes that constitute organizational learning, Julianne G. Mahler focuses on what NASA did to address problems revealed by Challenger and its uneven efforts to institutionalize its own findings. She also suggests factors overlooked by both accident commissions and proposes broadly applicable hypotheses about learning in public organizations.
Publisher
Georgetown University Press
Subject
/ Challenger (Spacecraft) -- Accidents
/ Columbia (Spacecraft) -- Accidents
/ NASA
/ National Aeronautics and Space Administration
/ Organizational change -- United States
/ Organizational learning -- United States
/ Public Affairs & Administration
/ Unfall
/ United States. National Aeronautics and Space Administration
/ United States. National Aeronautics and Space Administration -- Reorganization
/ USA
ISBN
9781589012660, 1589012666, 1589016025, 9781589016026
