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製造服務化發展模式之研究
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製造服務化發展模式之研究
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Journal Article
製造服務化發展模式之研究
2014
Overview
隨著製造與服務界線模糊趨勢，製造服務化崛起，涉及公司層級策略的調整、組織內部和組織間制度關係的調整、相關能力的建立、新的定價和利潤模式。本研究探討製造服務化的定義和本質，並提出三大發展模式（產品延伸服務、產品功能性服務、整合性解決方案）。在三大模式下，本研究引入分析構面，透過案例比較分析，以探討國內外廠商在製造服務化的內涵差異：1.供應鏈層面：「供應鏈關係的再結構」相對於「新供應鏈關係的價值創造」；2.提供內容層面：「產品／服務之功能性提供」相對於「產品／服務之創新性提供」；3.複雜性層面：「技術／系統複雜性低」相對於「技術／系統複雜性高」，提出對台灣製造業往服務化發展的可能路徑與對我國政策意涵。
Publisher
國立臺灣大學管理學院
