Journal Article

Exploring a Student-Centered One-Stop Community Service Model

Chu, Jiajia

2024

Overview

The student community in colleges and universities is based on students’ common living areas, and the community service model in colleges and universities should be student-oriented and centered on students’ development. This paper proposes a one-stop community service model from a student-oriented perspective, with the service community model and service recommendation model being the main component modules. In the service community model, a context-based association relationship mining algorithm is proposed to add time and location contexts to the collaborative filtering algorithm in order to obtain a collection of similar users and services. After constructing the one-stop service community, a service recommendation algorithm based on a trusted coalition is proposed to introduce student credibility and service usage frequency to achieve personalized recommendations of services. University H’s student community implemented the one-stop community service model. After the practice, the mean value of each dimension of the community’s service mode and content evaluation was greater than 3, and the overall satisfaction evaluation value of the community was 39.49, which was extremely significant compared with the evaluation value of University C (P<0.01). The mean value of students’ mental health evaluation reached 3.33.

• Publisher: Sciendo,De Gruyter Brill Sp. z o.o., Paradigm Publishing Services
• Subject: 00A71 / Algorithms / Association relation mining algorithm / Collaborative filtering algorithm / Colleges & universities / Community service / One-stop community / Service community model / Service recommendation model / Trusted alliance