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Investigating the impact of usage factors on satisfaction and intention to use e-resources
Investigating the impact of usage factors on satisfaction and intention to use e-resources
by Garg, Ruchi Jain , Singh, Alok Kumar , Vandana , Kumar, Vinod
in Academic achievement / Graduate students / Graduate studies / Information retrieval / Internet resources / Libraries / Library staff / Management development programmes / Marketing / Reliability / Reliability engineering / Resources / Satisfaction / Search engines / Structural reliability / Students / Test validity and reliability / User experience / User satisfaction / Variables
2023
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Investigating the impact of usage factors on satisfaction and intention to use e-resources
by Garg, Ruchi Jain , Singh, Alok Kumar , Vandana , Kumar, Vinod
in Academic achievement / Graduate students / Graduate studies / Information retrieval / Internet resources / Libraries / Library staff / Management development programmes / Marketing / Reliability / Reliability engineering / Resources / Satisfaction / Search engines / Structural reliability / Students / Test validity and reliability / User experience / User satisfaction / Variables
2023
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Investigating the impact of usage factors on satisfaction and intention to use e-resources
Investigating the impact of usage factors on satisfaction and intention to use e-resources
by Garg, Ruchi Jain , Singh, Alok Kumar , Vandana , Kumar, Vinod
in Academic achievement / Graduate students / Graduate studies / Information retrieval / Internet resources / Libraries / Library staff / Management development programmes / Marketing / Reliability / Reliability engineering / Resources / Satisfaction / Search engines / Structural reliability / Students / Test validity and reliability / User experience / User satisfaction / Variables
2023

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Investigating the impact of usage factors on satisfaction and intention to use e-resources
Investigating the impact of usage factors on satisfaction and intention to use e-resources
Journal Article

Investigating the impact of usage factors on satisfaction and intention to use e-resources

Garg, Ruchi Jain,
Singh, Alok Kumar,
Vandana,
Kumar, Vinod
2023
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Overview
PurposePresent research analyzes and evaluates the impact of e-resources usage factors (training modes, awareness, influencers, utilitarian benefits and ease of use) towards satisfaction and intention to use these e-resources.Design/methodology/approachThe data for present study were collected from postgraduate students of Delhi (India) and 248 valid responses were received through the survey. After reliability and validity tests, structural relationships between variables were studied.FindingsThe present study revealed that all five factors significantly affected satisfaction and intention to use e-resources. However, influencers were found to have the highest impact on satisfaction and intention to use e-resources.Originality/valueThe present study is a maiden attempt to explore the impact of e-resources usage factors on satisfaction and intention to use by postgraduate students at management schools in Delhi, India.
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Publisher
Emerald Publishing Limited,Emerald Group Publishing Limited
Subject

Academic achievement

/ Graduate students

/ Graduate studies

/ Information retrieval

/ Internet resources

/ Libraries

/ Library staff

/ Management development programmes

/ Marketing

/ Reliability

/ Reliability engineering

/ Resources

/ Satisfaction

/ Search engines

/ Structural reliability

/ Students

/ Test validity and reliability

/ User experience

/ User satisfaction

/ Variables

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