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A Roundtable Discussion: Enhancing Supportability of Healthcare Technology
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Journal Article
A Roundtable Discussion: Enhancing Supportability of Healthcare Technology
2016
Overview
In a roundtable, several executives talked about their greatest concerns or frustrations related to the supportability of healthcare technology. Michael Mestek, program manager, Medtronic, said that from an industry perspective, his greatest concerns are that healthcare technology management (HTM) professionals feel that training isn't available or accessible and that service documentation is difficult to find. Julio Huerta, district manager for Aramark and director of clinical engineering for the University of North Carolina Health Care System, said that his biggest concern is having access to affordable technical documentation, which is instrumental to ensuring that the healthcare technology for which he is responsible is safe and working properly. Michael Capuano, manager of biomedical, technology at Hamilton Health Sciences, said that original equipment manufacturers (OEM) seem to have misgivings about on-site HTM personnel having the tools, training, and resources needed to effectively support their technology. Rather than believing that they're the best ones to do it, OEMs need to be aware that HTM departments are able to support the equipment.
Publisher
Association for the Advancement of Medical Instrumentation, AAMI
Subject
