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Speaking Out and Being Heard Residents’ Committees in Quebec’s Residential Long-Term Care Centre
by
Bordeleau, Lilianne
, Gagnon, Éric
, Clément, Michèle
in
Administrative Personnel - organization & administration
/ Administrative Personnel - psychology
/ Advisory Committees - organization & administration
/ Autonomy
/ Committees
/ Community Participation - methods
/ Community Participation - psychology
/ Cooperative Behavior
/ Councils
/ Ethics
/ Health Informatics
/ Humans
/ Interpersonal Relations
/ Living conditions
/ Long term
/ Long term care insurance
/ Long term health care
/ Long-Term Care
/ Management
/ Management teams
/ Medicine
/ Medicine & Public Health
/ Original Article
/ Philosophy of Medicine
/ Public Health
/ Quebec
/ Residential Facilities - organization & administration
/ Residents
/ Satisfaction
2017
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Speaking Out and Being Heard Residents’ Committees in Quebec’s Residential Long-Term Care Centre
by
Bordeleau, Lilianne
, Gagnon, Éric
, Clément, Michèle
in
Administrative Personnel - organization & administration
/ Administrative Personnel - psychology
/ Advisory Committees - organization & administration
/ Autonomy
/ Committees
/ Community Participation - methods
/ Community Participation - psychology
/ Cooperative Behavior
/ Councils
/ Ethics
/ Health Informatics
/ Humans
/ Interpersonal Relations
/ Living conditions
/ Long term
/ Long term care insurance
/ Long term health care
/ Long-Term Care
/ Management
/ Management teams
/ Medicine
/ Medicine & Public Health
/ Original Article
/ Philosophy of Medicine
/ Public Health
/ Quebec
/ Residential Facilities - organization & administration
/ Residents
/ Satisfaction
2017
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Speaking Out and Being Heard Residents’ Committees in Quebec’s Residential Long-Term Care Centre
by
Bordeleau, Lilianne
, Gagnon, Éric
, Clément, Michèle
in
Administrative Personnel - organization & administration
/ Administrative Personnel - psychology
/ Advisory Committees - organization & administration
/ Autonomy
/ Committees
/ Community Participation - methods
/ Community Participation - psychology
/ Cooperative Behavior
/ Councils
/ Ethics
/ Health Informatics
/ Humans
/ Interpersonal Relations
/ Living conditions
/ Long term
/ Long term care insurance
/ Long term health care
/ Long-Term Care
/ Management
/ Management teams
/ Medicine
/ Medicine & Public Health
/ Original Article
/ Philosophy of Medicine
/ Public Health
/ Quebec
/ Residential Facilities - organization & administration
/ Residents
/ Satisfaction
2017
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Speaking Out and Being Heard Residents’ Committees in Quebec’s Residential Long-Term Care Centre
Journal Article
Speaking Out and Being Heard Residents’ Committees in Quebec’s Residential Long-Term Care Centre
2017
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Overview
Residents’ councils in Quebec’s residential and long-term care centres have the mandate to promote the improvement of living conditions for residents, to assess their level of satisfaction, and to defend their rights. Based on two studies on the autonomy of councils, we examined how committees can express themselves on topics other than those the management is already aware of, to reveal various previously unknown aspects of the services, and to voice unexpressed concerns. We are especially interested in what makes management receptive, or not, to what the committee members say. The councils’ ability to express them selves is, in fact, inseparable from its capacity to listen to the management teams, and we seek to determine the conditions required to perform this dual capacity.
Publisher
Springer US,Springer Nature B.V
Subject
Administrative Personnel - organization & administration
/ Administrative Personnel - psychology
/ Advisory Committees - organization & administration
/ Autonomy
/ Community Participation - methods
/ Community Participation - psychology
/ Councils
/ Ethics
/ Humans
/ Medicine
/ Quebec
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