Journal Article

Quality of online otolaryngology health information

Biggs, T C, King, E V, Jayakody, N, Best, K

2018

Overview

Up to 70 per cent of the population search online for medical or health-related information. This study aimed to assess the quality of online health resources available to educate patients on a variety of otolaryngological conditions. Two clinicians independently analysed the quality and content of educational websites (patient.co.uk and wikipedia.org) for common and uncommon diagnoses, with cancerresearchuk.org also used to assess two head and neck cancers. Cancerresearchuk.org, followed by patient.co.uk, scored most highly in their ability to inform readers on a selection of otolaryngological conditions. Although wikipedia.org was less likely to include all relevant information and was more difficult to read, it still provided mostly accurate information. Where possible, patients should be advised to access professionally maintained health information websites (patient.co.uk and cancerresearchuk.org). However, wikipedia.org can provide adequate information, although it lacks depth and can be difficult to understand.

• Publisher: Cambridge University Press
• Subject: Comprehension / Consumer Health Information - standards / Head & neck cancer / Head and neck / Head and Neck Neoplasms / Humans / Internet / Internet resources / Main Articles / Medical diagnosis / Otolaryngology / Otorhinolaryngologic Diseases / Patients / Professionals / Reading / Statistical analysis / Surgery / Total quality / United Kingdom / Web sites