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Discursive strategies and radical technological change: Multilevel discourse analysis of the early computer (1947-1958)
by
Kahl, Steven J.
, Grodal, Stine
in
cognition and markets
/ Companies
/ Computers
/ Consumers
/ Customers
/ Discourse analysis
/ discourse and strategy
/ Discourse strategies
/ disruptive technologies
/ Insurance
/ Internet
/ Management theory
/ market categories
/ market emergence
/ Markets
/ New technology
/ qualitative methods
/ Strategic management
/ Strategies
/ Studies
/ Technological change
2016
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Discursive strategies and radical technological change: Multilevel discourse analysis of the early computer (1947-1958)
by
Kahl, Steven J.
, Grodal, Stine
in
cognition and markets
/ Companies
/ Computers
/ Consumers
/ Customers
/ Discourse analysis
/ discourse and strategy
/ Discourse strategies
/ disruptive technologies
/ Insurance
/ Internet
/ Management theory
/ market categories
/ market emergence
/ Markets
/ New technology
/ qualitative methods
/ Strategic management
/ Strategies
/ Studies
/ Technological change
2016
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Do you wish to request the book?
Discursive strategies and radical technological change: Multilevel discourse analysis of the early computer (1947-1958)
by
Kahl, Steven J.
, Grodal, Stine
in
cognition and markets
/ Companies
/ Computers
/ Consumers
/ Customers
/ Discourse analysis
/ discourse and strategy
/ Discourse strategies
/ disruptive technologies
/ Insurance
/ Internet
/ Management theory
/ market categories
/ market emergence
/ Markets
/ New technology
/ qualitative methods
/ Strategic management
/ Strategies
/ Studies
/ Technological change
2016
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Discursive strategies and radical technological change: Multilevel discourse analysis of the early computer (1947-1958)
Journal Article
Discursive strategies and radical technological change: Multilevel discourse analysis of the early computer (1947-1958)
2016
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Overview
This paper uses multilevel discourse analysis to advance strategic management research, focusing on the question of why firms fail in the face of radical technological change. Answering this question requires addressing how customers develop their interpretations and evaluation criteria of the new technology. This interpretive process occurs through discussions with other market participants. Firms can influence customers' interpretations through the use of language and visual images—what we call \"discursive strategies.\" Firms can fail to navigate technological disruptions because their discursive strategies do not communicate effectively with customers. Yet, methodological limitations have restricted the study of discursive strategies. We draw on multilevel discourse analysis and apply this method to explain why IBM outperformed Remington Rand in the early insurance market for computers.
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