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Exploring end-user experiences: self-perceived notions on use of adaptive cruise control systems
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Journal Article
Exploring end-user experiences: self-perceived notions on use of adaptive cruise control systems
2011
Overview
This study explores the end-user experiences of adaptive cruise control (ACC) systems. A qualitative approach has been applied and data have been collected by means of focus group interviews. A qualitative content analysis was carried out to analyse and interpret the collected data. The study consists of three focus group sessions with five to seven participants in each. Themes explored include interaction between user and system, functional limitations and trust, and system effects on driving behaviour. Key findings include reported driving behaviour changes, for instance, an increasing tendency to stay in the right lane as well as users' conception of system functionality from which it can be concluded that end-users of ACC carry rough mental models of the system. A potentially hazardous situation for other road-users following the use of ACC is highlighted and discussed. In addition, some features desired by the end-users are discussed like the call for conventional cruise control functionality when owing to apparent weather conditions' functional limitations.
Publisher
The Institution of Engineering & Technology
Subject
ISBN
9782953171211, 2953171215
