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Dynamic capabilities in tourism businesses: antecedents and outcomes
by
Freeman, Susan
, Pham, Hanh Song Thi
, Nguyen, Hang T. T
in
Competition
/ Competitive advantage
/ Customer services
/ Manufacturing
/ Service industries
/ Tourism
2023
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Do you wish to request the book?
Dynamic capabilities in tourism businesses: antecedents and outcomes
by
Freeman, Susan
, Pham, Hanh Song Thi
, Nguyen, Hang T. T
in
Competition
/ Competitive advantage
/ Customer services
/ Manufacturing
/ Service industries
/ Tourism
2023
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Dynamic capabilities in tourism businesses: antecedents and outcomes
Journal Article
Dynamic capabilities in tourism businesses: antecedents and outcomes
2023
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Overview
This paper examines dynamic capabilities as a second-order construct and the antecedents and outcomes of dynamic capabilities. Analyzing data collected from 242 tourism firms in Vietnam, this paper finds a positive influence of firms’ human capital, organizational learning, environmental dynamism, and digital marketing on the dynamic capabilities. Dynamic capabilities have a significant and positive impact on these firms’ competitive advantage. The paper contributes to ongoing efforts to measure dynamic capabilities and explore the micro-foundations of dynamic capabilities.
Publisher
Springer Nature B.V
Subject
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