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Journal Article
Strategic Human Resource Management at Sears
1999
Overview
This article describes the HR Management System in place at Sears. Key emphases of Sears' HR management infrastructure include: 1. formulating and communicating a corporate mission, vision, and goals, 2. employee education and development through the Sear University, 3. performance management and incentive compensation systems linked closely to the firms strategy, 4. validated employee selection systems, and 5. delivering the \"HR Basics\" very competently. Key challenges for the future include: 1. maintaining momentum in the performance improvement process, 2. identifying barriers to success, and 3. clearly articulating HR's role in the change management process.
Publisher
John Wiley,Wiley Periodicals Inc
