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Conflict in Teams
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Conflict in Teams
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Book Chapter
Conflict in Teams
2017
Overview
This chapter provides an integrative overview of the large and growing body of research on conflict in teams. It begins with an overview of the largest body of work in this area, on the effects, moderators, and antecedents of the different types of conflict in teams. The chapter highlights work on traditional distinctions between task conflicts over the ideas and goals of task work, and relationship conflicts about personalities and interpersonal issues. It focuses on two additional types of conflict in teams: process conflicts about the logistics of task accomplishment, and status conflicts about disagreements over prestige and hierarchy within the team. The chapter systematically reviews and draws conclusions on how three key facets of the team environment, such as team composition, team conflict management style, and team atmosphere, determine when each of the different conflict types arise and whether they help or hurt team performance.
Publisher
John Wiley & Sons, Ltd
Subject
ISBN
9781118903261, 1118903269
