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A manifesto for a new era in firm-client relations
by
Marcus, Bruce W
, Aquila, August J
in
Accountants
/ Accounting firms
/ Accounting services
/ Client relationships
/ Company business management
/ Competition
/ CPAs
/ Customer relations
/ Customer service
/ Forecasts and trends
/ Inventory
/ Management
/ Market trend/market analysis
/ Marketing
/ Professional relationships
/ Professionals
/ Services
/ Support services
2007
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A manifesto for a new era in firm-client relations
by
Marcus, Bruce W
, Aquila, August J
in
Accountants
/ Accounting firms
/ Accounting services
/ Client relationships
/ Company business management
/ Competition
/ CPAs
/ Customer relations
/ Customer service
/ Forecasts and trends
/ Inventory
/ Management
/ Market trend/market analysis
/ Marketing
/ Professional relationships
/ Professionals
/ Services
/ Support services
2007
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While trying to remove the title from your shelf something went wrong :( Kindly try again later!
Do you wish to request the book?
A manifesto for a new era in firm-client relations
by
Marcus, Bruce W
, Aquila, August J
in
Accountants
/ Accounting firms
/ Accounting services
/ Client relationships
/ Company business management
/ Competition
/ CPAs
/ Customer relations
/ Customer service
/ Forecasts and trends
/ Inventory
/ Management
/ Market trend/market analysis
/ Marketing
/ Professional relationships
/ Professionals
/ Services
/ Support services
2007
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Journal Article
A manifesto for a new era in firm-client relations
2007
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Overview
Three things temper the client-professional relationship: 1. the complexity of business and business practices in today's economic environment, 2. the wide array of service providers available, and 3. the changing public perceptions of accountants. Today's client needs and wants is not only greater sophistication and skills, and more imaginative applications of those skills, but a more meticulous understanding by professionals of what each client needs and wants, and how best to meet those needs. Defining a practice begins with understanding the needs of the clients in your markets, and then structuring your firm to meet those needs. It means learning to learn more about a client's business and industry. Where once marketing was thought to be using the mechanics and tools of the process to get clients, we know now that clients are won, and practices are built, by keeping a firm relevant to the clients' needs by becoming an integral part of a client's business, and not ancillary to it. This is accomplished by keeping the client, not the profession, at the core of the practice.
Publisher
SourceMedia, Inc,SourceMedia dba Arizent
Subject
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