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The affective foundations of high-reliability organizing
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Journal Article
The affective foundations of high-reliability organizing
2014
Overview
The factors that compel individuals to exert the extraordinary effort needed to create high reliability—consistent error-free performance under trying conditions—remain unspecified. Here, we propose that when individuals experience emotional ambivalence and prosocial motivation, it induces the broad thinking and other-orientation that undergird mindful organizing and high reliability.
Publisher
Blackwell Publishing Ltd,Wiley (Variant),Wiley Periodicals Inc
