Journal Article

The Myth of Firm Performance

Washburn, Nathan T., Miller, C. Chet, Glick, William H.

2013

Overview

Firm performance is one of the most prominent concepts in organizational research. Despite its importance, and despite the many developmental critiques that have appeared over the years, performance continues to be a difficult concept to apply in a scientifically rigorous way. After surfacing three potentially viable approaches for conceptualizing performance, we find that most studies are internally inconsistent in their use of these approaches, a situation that creates substantial difficulty in effectively interpreting research. The primary source of inconsistency lies in the use of a generalized abstract conceptualization of performance in theory building (the latent multidimensional approach) coupled with the adoption of one or two narrow aspects of performance in the empirical work (the separate constructs approach). Follow-up analyses designed to determine the best path for resolving these mismatches indicate that our field's heavy use of abstract performance in theorizing is not scientifically grounded and should be replaced with more specific aspects of performance to match existing practices in empirical work. Although this change would profoundly affect the field and would be resisted by many, it offers a concrete path away from indefensible practices. We offer several explanations for current practices but emphasize forces related to institutional theory. From an institutional perspective, it appears that firm performance is treated in a general fashion in many areas of our academic lives because it has been embraced as an instrument of legitimacy rather than as a scientific tool that facilitates dialogue and the accumulation of knowledge. We recommend and begin a conversation designed to highlight the long-run dangers of focusing our attention on an abstract concept of performance and suggest a set of specific steps that could help to move all of us in a new direction as we attempt to enhance the scientific rigor of our field.

• Publisher: Institute for Operations Research and the Management Sciences
• Subject: Analysis / Buildings / Bureaucracy / Business structures / Concept formation / Conceptualization / Construction aggregate / Constructive empiricism / Economic rent / Enterprises / Financial management / Generalization / Inconsistency / Multidimensional analysis / Multidimensional approach / Multidimensional scaling / Organizational change / Organizational effectiveness / Organizational performance / Organizational research / PERSPECTIVE / Planning methods / Return on assets / Sales growth / Specific performance / Studies / Terminology / Theory / Variables