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Comprendre les objets connectés grand public : proposition d’une taxonomie centrée sur l’utilisateur
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Comprendre les objets connectés grand public : proposition d’une taxonomie centrée sur l’utilisateur
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Comprendre les objets connectés grand public : proposition d’une taxonomie centrée sur l’utilisateur
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Paper
Comprendre les objets connectés grand public : proposition d’une taxonomie centrée sur l’utilisateur
2021
Overview
In recent years, there has been an increasing interest in smart connected objects as part of the widespread IT consumerization, influencing our daily lives. Nevertheless, digitizing physical things offers an abundance of objects apparently similar but characterized by some features that the average consumers fail to perceive and to appropriate. Due to the phenomenon of users' disengagement with IoT products, consumers need a tool to guide them in choosing the most suitable smart connected object to satisfy their purposes. The current research aims to understand better smart connected objects by proposing a taxonomy based on levels of providing experience enhancements and relevance for effective uses as appropriated by consumers. The user-centered taxonomy allowed us to formulate recommendations for managers and practitioners in the market for smart connected objects aimed at the public, specific to each category of smart connected objects.
Publisher
Federal Reserve Bank of St. Louis
Subject
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