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The Effect of Employees' Voice as a Moderator Variable on the Relationship between Contextual Factors and Employees' Engagement
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Journal Article
The Effect of Employees' Voice as a Moderator Variable on the Relationship between Contextual Factors and Employees' Engagement
2025
Overview
The purpose of this research is to examine the effect of employees' voice as a moderator variable on the relationship between contextual factors and employees' engagement in the Egyptian Telecom companies. The sample size consisted of 385 employees from different Egyptian telecom companies selected as respondents for the study. Using a descriptive quantitative approach, a survey was distributed among employees in Egyptian Telecom companies. Of these, 385 responses were valid and analyzed statistically to examine the relationship between contextual factors, employee engagement, and employee voice, as well as whether employee voice moderates the relationship between contextual factors and employee engagement. The findings indicated that contextual factors, particularly cultural and structural aspects, significantly influence employee engagement. Furthermore, employees' voices were found to moderate this relationship, enhancing the engagement levels influenced by contextual factors. Notably, organizational culture aspects, as well as structural aspects, were recognized as important contributors to engagement. To address these findings, the research recommends organizations prioritize fostering a supportive culture by reducing hierarchical barriers and encouraging participative decision-making. Moreover, establishing transparent communication channels and regular feedback systems is vital to promoting employees' voices. Structural adjustments, such as role clarity and team empowerment initiatives, are further suggested to strengthen engagement. By implementing these strategies, the Egyptian Telecom companies can effectively boost employee engagement and improve overall performance.
Publisher
جامعة عين شمس - كلية التجارة
Subject
