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Qualified listening and embracement in psychosocial care/A escuta qualificada e o acolhimento na atenção psicossocial
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Qualified listening and embracement in psychosocial care/A escuta qualificada e o acolhimento na atenção psicossocial
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Journal Article
Qualified listening and embracement in psychosocial care/A escuta qualificada e o acolhimento na atenção psicossocial
2014
Overview
This paper aims to determine qualified listening and embracement in psychosocial care based on the users' perspective. This qualitative study included eight users and was carried out at a Psychosocial Care Center. Data were collected using semi-structured interviews, observation and field records and were then organized and analyzed in thematic categories. The understanding of qualified listening was identified, along with changes produced afterward and user frustration over lack of listening. The authors verified that qualified listening has therapeutic potential and can help improve centered care for patients with mental disorders.
Publisher
Universidade Federal de São Paulo, Escola Paulista de Enfermagem
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