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The Impact of Video-Communication on Older Adults' Psychological Well-Being: A Mixed Methods Study
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Dissertation
The Impact of Video-Communication on Older Adults' Psychological Well-Being: A Mixed Methods Study
2015
Overview
Greater life expectancy has resulted in older adults becoming more vulnerable to socialisolation, with increasing numbers of British older adults reporting loneliness in recent years.This trend is of concern as it has been documented that feeling a connection to others is afundamental need for psychological well-being. It is therefore important to support olderadults to maintain connections with others, in order to help increase, and preventdeterioration of, their well-being. The social presence theory asserts that visual presenceduring conversations can enhance the quality of communications between individuals andthus strengthen relationships. The use of video-communication by older adults may thereforelend itself as a tool to enhance communications with others and consequently increase theirpsychological well-being. This research utilised a mixed-methods quasi-experimental designto explore the impact of video-communication on the psychological well-being of olderadults. Participants in the intervention condition received video-communication trainingsessions to help them communicate with their friends or relatives remotely via video.Participants in the control conditions received either email or basic computer skills training.Self-report measures were used to investigate the effectiveness of the video-communicationin enhancing psychological well-being. Semi-structured interviews were also conducted withthe participants in the intervention condition in order to capture the participants’ experienceswith using the video-communication and to corroborate the quantitative data. Thequantitative data was subjected to statistical and clinically significant change tests, while thequalitative data was analysed using thematic analysis. Triangulation of the quantitative andqualitative data revealed that the video-communication increased some older adults’psychological well-being and the social support they received. The findings are discussed inrelation to previous research. The clinical implications of the findings and directions forfuture research are also discussed.
Publisher
ProQuest Dissertations & Theses
Subject
