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IS ANYBODY LISTENING? THE DEVELOPMENT OF TRUST IN AN AUDIO MEDIUM
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IS ANYBODY LISTENING? THE DEVELOPMENT OF TRUST IN AN AUDIO MEDIUM
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IS ANYBODY LISTENING? THE DEVELOPMENT OF TRUST IN AN AUDIO MEDIUM
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Dissertation
IS ANYBODY LISTENING? THE DEVELOPMENT OF TRUST IN AN AUDIO MEDIUM
1983
Overview
This exploratory study was undertaken to investigate the long term effects of group interaction in an audio medium upon the development of trust among group members. Whereas previous research has tended to focus on short-term interactions in relatively controlled settings, the present study examined groups in a naturalistic setting and over a relatively long (40 day) period of time. A review of the literature suggested that there has been considerable disagreement about what \"trust\" actually is, and that this disagreement reflects underlying differences in the meta-theoretical assumptions which different theorists have used to provide a context for their theorizing and research. Insufficient attention to these differences has caused confusion by, for example, leading researchers to use inappropriate instruments in their investigations. Subjects were volunteers, about half of whom were limited in their mobility by physical handicaps. Approximately half the subjects (N = 19) had citizen's band radios installed in their homes, which they used to communicate with each other. The other half (N = 22) constituted the control group. Dependent measures included Gibb's TORI Self-Diagnosis Scale and several other instruments which measured \"trust\" within different theoretical perspectives. The measures which were used to examine both group trust (in an experimental design) and the TORI Scale (in a correlational design) from these different points of view. In addition, descriptive data was also collected. The results suggest that TORI trust is more closely related to Rosenberg's constructs of self esteem and faith in people, and to Christie and Geis' machiavellianism, than to Rotter's locus of control or to Marlowe and Crowne's social desirability. The TORI Self-Diagnosis Scale shows relatively high reliability and construct validity but it requires further refinement before it will be acceptable as a clinical measure of trust-related variables. Finally, the development of trust appeared to have been severely hampered in the groups studied here; apparently something essential to trust formation could not be conveyed through the audio medium represented by CB radio.
