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SPi CRM expands Madison contact center, to employ 350 by Q2
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SPi CRM expands Madison contact center, to employ 350 by Q2
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Trade Publication Article
SPi CRM expands Madison contact center, to employ 350 by Q2
2017
Overview
\"SPi CRM in Madison is our first call center in the United States,\" said Maulik Parekh, President & CEO, SPi CRM. \"Our investments in the site have created 200 new jobs in eighteen months. In the three years since launching in Madison, we've transformed the site into a top-performing inbound contact center for a leading global brand.\" The Madison team performs inbound sales, utilizing voice and chat, for a US-based satellite TV provider. SPi CRM Madison is the highest-producing inbound sales site in the client's network, beating even its in-house operations.
Publisher
Intrado Digital Media Canada Inc
Subject
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