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Trade Publication Article
A small thanks goes a long way
2007
Overview
If managers do not know how to use recognition to engage employees, they will lose their top talent. This is inhibiting for any company, but it can be especially devastating for a small- or medium-sized operation. Successful, effective recognition features three characteristics: It must be frequent, timely and specific. Frequent, informal types of recognition -- also known as spot recognition -- can be easily integrated into an overall recognition strategy and does not require a lot of time or money. The more appreciated employees feel in their work, the more they feel free to suggest new ideas and processes, focus on client and team satisfaction and become more engaged.
Publisher
HAB Press Limited
