Asset Details
Do you wish to reserve the book?
A TIC in the right box
Hey, we have placed the reservation for you!
By the way, why not check out events that you can attend while you pick your title.
Oops! Something went wrong.
Looks like we were not able to place the reservation. Kindly try again later.
Are you sure you want to remove the book from the shelf?
A TIC in the right box
Do you wish to request the book?
A TIC in the right box
Please be aware that the book you have requested cannot be checked out. If you would like to checkout this book, you can reserve another copy
We have requested the book for you!
Your request is successful and it will be processed during the Library working hours. Please check the status of your request in My Requests.
Oops! Something went wrong.
Looks like we were not able to place your request. Kindly try again later.
Trade Publication Article
A TIC in the right box
2007
Overview
Running a large warehouse operation efficiently is no easy task, especially when you not only have to receive goods, store them and ship them out, but also customize them on site and dispose of them at the end of their useful life. That was the situation that Fujitsu Services was in at the beginning of 2006. Broken processes were also having a negative effect on morale, with absenteeism at 14%. To address the problem, Fraser and his supply chain team set about reorganizing the operation and introducing lean management practices. Their aim was to simplify and speed up processes, remove waste and duplication and improve order accuracy, as well as change the culture to one where staff would take responsibility for improvements in performance.
