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Magazine Article
How to make concrete plans for an unpredictable future
1997
Overview
The key to success is mastering paradox. For example, the need to be able to learn quickly then forget quickly. New information that competes with old information just causes confusion. Discarding old knowledge and replacing it with new ideas, however, is difficult skill to learn. Credit unions must embrace the paradox by setting definite plans in an uncertain environment. To prepare those flexible strategies, a 3 1/2 step process is suggested: 1. predict, 2. plan, 3. prepare, and 3.5. do not be too specific.
Publisher
America's Credit Unions
