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Provincial oncology nursing telepractice standards development and evaluation during the pandemic response
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Provincial oncology nursing telepractice standards development and evaluation during the pandemic response
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Conference Proceeding
Provincial oncology nursing telepractice standards development and evaluation during the pandemic response
2023
Overview
The role of oncology ambulatory care nurses has continuously evolved and better meets the needs of patients and families. As a consequence, nursing telepractice has expanded to become an essential component of comprehensive ambulatory oncology care. With increased complexity of telepractice care, it is crucial to apply effective verbal communication, develop therapeutic relationships, adopt a systematic approach to assessment, apply critical thinking and decision-making skills, and complete thorough documentation of telepractice encounters. In 2017, a current state assessment of Ontario's regional cancer centres revealed that telephone management made up a large component of the oncology nurse's role, but varied greatly in how it was prioritized, supported and delivered. In response, Ontario Health (Cancer Care Ontario) convened a multi-stakeholder Oncology Nursing Telepractice Working Group and completed a jurisdictional and evidentiary scan to develop the Oncology Nursing Telepractice Standards. A framework for quality oncology nursing telepractice was developed and the recommendations were aligned to the components of oncology nursing expertise, evidence-informed guidance, documentation, call time points, organizational leadership, and monitoring quality. The standards aim to provide guidance to oncology nurses and administrators to achieve safe, high-quality oncology nursing telepractice. This presentation will present the standards and the results of a provincial survey assessing the applicability and usefulness of the Oncology Nursing Telepractice Standards to guide the rapid increased uptake of telepractice services during the COVID-19 pandemic.
Publisher
Canadian Association of Nephrology Nurses and Technologists
Subject
