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The Coaches' Handbook
This comprehensive practitioner guide provides an accessible evidenced based approach aimed at those new to coaching and who may be undertaking coach training for a certificate in coaching or professional credentials or accreditation with the AC, ICF, EMCC, CMI or ILM. The book will also be useful for those who want to enhance their coaching skills.
The Coaches' Handbook is edited by Jonathan Passmore, an internationally respected expert and executive coach, with chapters from leading coaching practitioners from across the world. The book is divided into seven sections. Section one examines the nature of coaching, its boundaries, the business case for coaching and how organisations can build a coaching culture. Section two focuses on deepening our self-understanding and understanding our clients, the non-violent communications mindset and the coaching relationship. Section three focuses on the key skills needed for coaching including goal-setting, powerful questions, active listening, using direct communications and the role of silence, emotions and challenge in coaching. Section four offers a range of coaching approaches including behavioural, person-centred, solution-focused, psychodynamic, neuroscience, narrative, positive psychology, out-door eco-coaching, team coaching, careers coaching and integrated coaching. Section five focuses on fundamental issues in coaching such as ethics and contracting and evaluation. Section six explores continuous professional development, reflection and the role of supervision, as well as how to establish your coaching business. The final section contains a host of coaching tools which practitioners can use to broaden their practice.
Unique in its scope, this key text will be essential reading for coaches, academics and students of coaching. It is an important text for anyone seeking to understand the best practice approaches that can be applied to their coaching practice, including human resources, learning and development and management professionals, and executives in a coaching role.
eBook
Leadership coaching : working with leaders to develop elite performance
\"Revised and updated, the second edition of Leadership Coaching draws on the top coaching practitioners' thinking and writing to present an in-depth understanding of the tools, techniques, and frameworks that can be used to enhance the coach/coachee relationship. The editor, Jonathan Passmore, has included four brand-new chapters on conversational leadership, team leadership, complexity-based leadership, and strengths-based leadership. Additionally, all the previously existing chapters have been updated in their content, case studies/examples, and references. Each chapter will include an introduction, brief overview, evidence, application, case study, and conclusion, to make this an essential guide for coaches\"-- Provided by publisher.
Book
The Wiley Blackwell Handbook of the Psychology of Team Working and Collaborative Processes
A state-of-the-art psychological perspective on team working and collaborative organizational processes This handbook makes a unique contribution to organizational psychology and HRM by providing comprehensive international coverage of the contemporary field of team working and collaborative organizational processes. It provides critical reviews of key topics related to teams including design, diversity, leadership, trust processes and performance measurement, drawing on the work of leading thinkers including Linda Argote, Neal Ashkanasy, Robert Kraut, Floor Rink and Daan van Knippenberg.
eBook
The library of Babel: assessing the powers of artificial intelligence in knowledge synthesis, learning and development and coaching
PurposeThis study aimed to evaluate the potential of artificial intelligence (AI) as a tool for knowledge synthesis, the production of written content and the delivery of coaching conversations.Design/methodology/approachThe research employed the use of experts to evaluate the outputs from ChatGPT's AI tool in blind tests to review the accuracy and value of outcomes for written content and for coaching conversations.FindingsThe results from these tasks indicate that there is a significant gap between comparative search tools such as Google Scholar, specialist online discovery tools (EBSCO and PsycNet) and GPT-4's performance. GPT-4 lacks the accuracy and detail which can be found through other tools, although the material produced has strong face validity. It argues organisations, academic institutions and training providers should put in place policies regarding the use of such tools, and professional bodies should amend ethical codes of practice to reduce the risks of false claims being used in published work.Originality/valueThis is the first research paper to evaluate the current potential of generative AI tools for research, knowledge curation and coaching conversations.
Journal Article
A systematic literature review of artificial intelligence (AI) in coaching: insights for future research and product development
Purpose Artificial intelligence (AI) has the potential to dramatically change the human approaches to work, and specifically to learning and development. While AI coaching can reduce costs and increase accessibility, it also presents both opportunities and threats to human coaches. The objective of this study was to conduct a systematic literature review of peer-reviewed research on the use of AI in coaching. Design/methodology/approach A systematic literature review (SLR) method was used to search eight databases for articles produced up to March 2024. Data extraction was conducted, with Quality Assessment undertaken independently, in parallel, using two researchers and a third arbiter. The ROBINS-I tool was used to assess the risk of bias in the included studies. A narrative synthesis of a total of 16 quantitative, qualitative or mixed-method studies covering n = 2312. Findings The SLR identified four key themes: Research design and AI integration, AI usefulness in coaching, impact of AI coaching and ethical considerations. The findings suggest that AI coaches can be effective, accepted, useful and match human coaches in competence for specific tasks. Practical implications AI coaching is a growing area of practice and research. This paper brings together the literature and identifies future research priorities and potential next steps in AI coach development. Originality/value The paper uses clinical research SLR methods applying these robust processes to the field of organisational research, to set a new standard through the use of a pre-determined research protocol, quality assessment and ROB, well providing a comprehensive literature review of AI coaching.
Journal Article
Team coaching using LSP and team facilitation: a randomized control trial study measuring team cohesion and psychological safety
PurposeTo date, little research has been undertaken to test the effectiveness of team coaching, with past work focusing on models, frameworks and competencies. This study aimed to examine the effectiveness of team coaching within real world organizational teams and its impact on individual perceptions of team cohesion and psychological safety.Design/methodology/approachA randomized control trial (RCT) using the comparable interventions: (1) team coaching (intervention) and (2) team facilitation (control) was employed with multiple teams and multiple facilitators, measuring the impact on team cohesion and psychological safety.FindingsThe data indicate participants engaging in the team coaching intervention made greater gains in terms of their individual perceptions of psychological safety and team cohesion than individuals who received the team facilitation intervention (T1–T2).Practical implicationsFacilitators should apply a team coaching approach when seeking to address issues of cohesion and psychological safety within workplace teams.Originality/valueThis study provides the first evidence, using an RCT method, of the effectiveness of team coaching as a workplace intervention for enhancing individual perceptions of psychological safety and team cohesion.
Journal Article