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"Client Relations"
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Qatar : the practice of rented power
\"This book explains the parameters of Qatar's political growth by developing an alternative theory of power - 'rented' power. The author demonstrates how Qatar's emergence as a regional power can be solely explained by its capacity as a gas-rich rentier state. By using Qatar as an empirical case study of the 'rented' power theory, readers will gain insight into Qatar's engagement with non-state actors (political Islam, tribes, media, sports, and others) to wield its power, allowing Qatar to 'rent' the well-established influence of non-state actors due to their transnational nature. The Qatari case demonstrates a state's ability to establish a patron-client relationship with non-state actors, overcoming limitations set by size or military strength to gain international influence. This book is accessible to a wide readership: it will be of interest of scholars, postgraduates, journalists, and policy experts, and a general audience whose interests include the politics of the Middle East and the GCC states particularly\"-- Provided by publisher.
Book
Engaging your community through active strategic marketing : a practical guide for librarians and information professionals
This book provides an overview of best practice strategic marketing with advice on how to implement effective marketing activities in libraries and information services with the best chance of success.
eBook
Rethinking the 'patron-client' politics of oil block allocation, development and remittances in Nigeria
This research adopts qualitative method and patron-client analysis to underscore the political economy of oil block allocation, development and receipts/remittances in Nigeria. It contests Wilson's (
1961
) and Scott's (
1972
) claims on the superiority of the patron over clients, and argues that 'clients' in Nigeria (indigenous oil block awardees) maintain some degree of control over the patron (ruling elite), enjoy more economic returns/oil rents, and possess some leverage over the patrons' decision-making power. The ruling elite's personalisation of oil block allocation/rents results in poor development of the upstream oil sector by 'clients', defaults in oil remittances and a consistent decline in oil production. The author recommends that the bidding process for oil block allocation be carried out in a more transparent and competitive manner.
Journal Article
Businessmen, clientelism, and authoritarianism in Egypt
\"After the ousting of former Egyptian president Hosni Mubarak in February 2011, there was much debate about the reasons for the former regime's longevity and its collapse. Here, Safinaz El Tarouty provides an original contribution to the study of authoritarianism in Egypt by focusing on the role of businessmen in authoritarian survival. As the regime intensified neo-liberal economic reforms that led to social deprivation and frustration amongst increasing numbers of Egyptian citizens, they co-opted businessmen in order to defuse challenges and buttress the regime, constructing a new political economy of authoritarianism. Extending the existing literature on clientelism, El Tarouty creates a typology of regime-businessmen relations to describe the multiple mechanisms of co-option in the context of economic liberalization. Ultimately, though, these businessmen proved too narrow a constituency to provide legitimacy to the regime and in fact formed one of the reasons for its collapse\"-- Provided by publisher.
Book
Educational programs
Educational Programs: Innovative Practices for Archives and Special Collections explores how archivists and special collections librarians in organizations of different sizes and types have approached the challenges in creating effective educational programs to prepare the next generation of researchers and advocates for archives.
eBook
Marketing today's academic library
In Marketing Today’s Academic Library, Brian Mathews uses his vast experience to speak directly to the academic library practitioner about matching services with user needs. This book proposes new visions and ideas, challenging the traditional way of thinking and providing a framework to target users more precisely.
eBook
Encyclopedia of public relations
Encyclopedia of Public Relations remains the sole reference source for any library serving patrons in business, communication, and journalism as it explores the evolution of the field with examples describing the events, changing practices, and key figures who developed and expanded the profession.
eBook
From silence to voice : what nurses know and must communicate to the public
To get the resources and respect they need, nurses have long had to be advocates for themselves and their profession, not just for their patients. For a decade, From Silence to Voice has provided nurses with the tools they need to explain the breath and complexity of nursing work. Bernice Buresh and Suzanne Gordon have helped nurses around the world speak up and convey to the public that nursing is more than dedication and caring-it demands specialized knowledge, expertise across a range of medical technologies, and decision-making about life-and-death issues. Nurses and nursing organizations, they write, must go out and tell the public what nurses really do so that patients can actually get the benefit of their expert care.
The comprehensively revised and updated third edition of From Silence to Voice will help nurses construct messages using a range of traditional and new social media that accurately describe the true nature of their work. Because nurses are busy, the communication techniques in this book are designed to integrate naturally into nurses' everyday lives and to complement nurses' work with patients and families.
eBook
Available Supports and Coping Behaviors of Mental Health Social Workers Following Fatal and Nonfatal Client Suicidal Behavior
Research indicates that mental health social workers risk being confronted with fatal and nonfatal client suicidal behaviors during professional practice. Although reactions to client suicidal behavior have been documented, there is little empirical evidence about coping behaviors and available supports following client suicidal behavior. This study explores types of supports available, perceived effectiveness of support resources, and coping behaviors of 285 mental health social workers who experienced either fatal or nonfatal client suicidal behavior. Factors predicting positive and negative coping were also explored. Predictors of positive coping included increased levels of secondary traumatic stress, the availability of family and friends, group therapy, religion, older age, and male gender. Predictors of negative coping were increased levels of secondary traumatic stress, male gender, having support from family and friends, and the lack of administrative support. Future research recommendations and implications for social work administrators and practitioners are discussed.
Journal Article