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Patients rsquo; Contentment with Wasfaty and Health Services in Community Pharmacies in Tabuk and the Factors Associated with It
Kousalya Prabahar,1 Lama Khalid Alharbi,2 Sara Talal Alsharif,3 Zood Mobarak Alaqais,4 Maha Jarallah Almarwani,5 Hanaa A Alatawi,5 Karthik Sankar6 1Department of Pharmacy Practice, Faculty of Pharmacy, University of Tabuk, Tabuk, Saudi Arabia; 2United Doctors Hospital, Jeddah, Saudi Arabia; 3Alnahas Pharmacy, Tabuk, Saudi Arabia; 4DaVita Clinic, Tabuk, Saudi Arabia; 5Faculty of Pharmacy, University of Tabuk, Tabuk, Saudi Arabia; 6Sri Ramachandra Faculty of Pharmacy, Sri Ramachandra Institute of Higher Education and Research (DU), Porur, Tamilnadu, IndiaCorrespondence: Kousalya Prabahar, Department of Pharmacy Practice, Faculty of Pharmacy, University of Tabuk, Tabuk, 71491, Saudi Arabia, Email kgopal@ut.edu.saBackground: Patient contentment is an indicator of the quality of pharmacy services. Pharmacists can recognize and resolve drug-related issues, provide patients with the information they need, raise patient contentment, and improve the standard of patient care. Utilizing E-prescription (Wasfaty) is one of the key services in the healthcare system that achieves the aspiration of the Kingdom’s Vision 2030 by improving efficiency, accuracy, and convenience for patients and healthcare professionals. The present study seeks to evaluate the effect of the Wasfaty app on patients’ contentment in the Tabuk region and the factors associated with it.Methods: A cross-sectional study was conducted from January to March 2024 in Tabuk among patients using the Wasfaty app. Data was collected using a convenience sampling technique and a self-administered questionnaire. The analysis of the data was conducted using SPSS software version 27.0. Descriptive statistics (mean, percentage, standard deviation, p-value) illustrate the respondents and their characteristics. Mantel-Haenszel test was used to estimate the odds ratio. Significance was reached when p < 0.05.Results: A total of 422 beneficiaries participated in the study. The majority of respondents were female (55.2%) and the majority were under 50 years. Only 23.5% of the included population visit the community pharmacy for chronic diseases. A majority of the participants (68.7%) viewed Wasfaty services positively. Availability of the Wasfaty service, medication availability, detailed instructions by pharmacists, efficiency of the Wasfaty app, and service speed and waiting time were positively associated with their overall positive experience.Conclusion: The results of our study demonstrated overall high contentment with Wasfaty app and its effectiveness in improving patient medication management. The factors associated with the patient’s contentment helps in promoting the quality of care provided to the patients.Keywords: Wasfaty app, community pharmacy services, contentment
Journal Article
Life's messy, live happy : things don't have to be perfect for you to be content
\"A simple shift in thinking can change everything you believe about your own happiness. By the time we become adults, most of us have joined the religion of suffering, which preaches that unless circumstances are controlled, life will be a mess. We compare ourselves to others and speculate about an impossible-to-know future, holding out hope for an improved life through getting ahead, fulfilling passion, or finding true love. But the idea that happiness comes from putting effort toward altering one's circumstances is harmful and backward. What if we instead learned to understand that circumstances can rarely be controlled, and that life is, and always will be, messy? From that starting point, we could learn to use our minds to create happiness despite life's ever-changing circumstances and events. Life's Messy, Live Happy by Cy Wakeman is about dramatically changing the level of happiness you feel in your daily life, by learning to disconnect happiness from external forces, stop worrying about the future, and realize that most of your negative feelings are about things that never even happened. Wakeman is a credible, relatable teacher-a business owner, mother, and community member who has lived her philosophy and achieved profound happiness and success in a crazy, messy life. Filled with concrete daily practices and true stories that are hilarious, painful, and poignant, this book will change everything: your perspective, your focus, and your energy level for everyday life\"-- Provided by publisher.
BOOK
The adaptation and validation of the Turkish Positive Emotion Assessment of Contentment Experience
The emotion, contentment, arises from the perception of completeness in life. The current work aims to adapt and validate the Positive Emotion Assessment of Contentment Experience (PEACE) scale for Turkish language speakers. Data were collected online from two samples of Turkish adults to examine the construct validity, criterion validity, and internal consistency of the adapted scale. Exploratory and confirmatory factor analyses confirmed the expected single-factor structure. Furthermore, reliability tests and item analysis indicated good internal consistency ([alpha] = 0.94, [omega] = 0.94). All 15 items discriminated between groups with higher and lower scores. In addition, the scale has good convergent validities (CR = 0.94, AVE = 0.52) as shown by its correlations with lower affective symptoms, as well as higher unconditional self-acceptance and life satisfaction. Finally, measurement invariance was performed based on gender. Findings showed that the Turkish PEACE scale is a valid and reliable measurement instrument with strong psychometric properties, contributing to the development of diverse and inclusive cultural tools worldwide.
Journal Article
Values of happiness : toward an anthropology of purpose in life
How people conceive of happiness reveals much about who they are and the values they hold dear. Drawing on ethnographic insights from diverse field sites around the world, this text offers a unique window onto the ways in which people grapple with fundamental questions about how to live and what it means to be human.
Book
It's not easy being Number Three
Bored with doing the same thing all the time, Number Three quits and sets out to see what else he might do then, after trying many other possibilities, finally finds the perfect job.
Book
The bright side of words: Norms for 9000 Spanish words in seven discrete positive emotions
In recent years, assumptions about the existence of a single construct of happiness that accounts for all positive emotions have been questioned. Instead, several discrete positive emotions with their own neurobiological and psychological mechanisms have been proposed. Of note, the effects of positive emotions on language processing are not yet properly understood. Here we provide a database for a large set of 9000 Spanish words scored by 3437 participants in the positive emotions of awe, contentment, amusement, excitement, serenity, relief, and pleasure. We also report significant correlations between discrete positive emotions and several affective (e.g., valence, arousal, happiness, negative discrete emotions) and lexico-semantic (e.g., frequency of use, familiarity, concreteness, age of acquisition) characteristics of words. Finally, we analyze differences between words conveying a single emotion (“pure” emotion words) and those denoting more than one emotion (“mixed” emotion words). This study will provide researchers a rich source of information to do research that contributes to expanding the current knowledge on the role of positive emotions in language. The norms are available at
https://doi.org/10.6084/m9.figshare.21533571.v2
Journal Article
The Mediating Role of Contentment Experience: Influence of Job Embeddedness on Mattering and Employee Sustainable Performance
Purpose: The objective of our research is to examine the effects of job embeddedness on contentment experience, anti-mattering, and employee sustainable performance. The study also tested the impact of contentment experience and anti-mattering on the outcome variable i.e., employee sustainable performance. Theoretical framework: The results of this study indicate that job embeddedness has a positive effect on employee sustainable performance. Contentment experience has a positive effect on employee sustainable performance, but it has a negative effect on mattering. Mattering has a negative effect on employee sustainable performance. Design/methodology/approach: This research will be conducted using a quantitative, cross-sectional survey design. Data were collected using online surveys administered to a sample of employees from various IT industries. Questionnaires were distributed to 302 employees in various IT sectors in and around Tamilnadu. There are two Mediator’s hypotheses were estimated using process macro using the Andrew Hayes model. Findings: The findings indicate that job embeddedness has a positive effect on employee performance, and that contentment experience and mattering have a significant impact on employee sustainable performance. Research, Practical & Social Implication: It provides the necessary understanding of how job embeddedness is related to employee sustainability performance and how to create an environment that fosters employee contentment, thereby leading to better performance. The findings of this research can be used to create a work environment that is conducive to employee sustainability performance. Originality/value: The study is the first to examine the impact of contentment experience and mattering on employee sustainable performance. Additionally, the study tested the effect of contentment experience on mattering.
Journal Article