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Containing first-hand accounts from leading thinkers, curators, exhibition designers, historians, heritage practitioners, technologists and interaction designers, this book presents a fascinating picture of how today's cultural institutions are undergoing a transformation through innovative applications of digital technology.

While national museums focus on broader national narratives, regional museums function as vital community hubs, establishing deeper local connections and facilitating intimate interactions between local residents and their heritage. These regional museums face dual challenges in their sustainable digital transformation, including the following: technical barriers arising from the high costs of traditional digitization methods like Terrestrial Laser Scanning (TLS) and humanistic challenges, including preserving distinctive multi-directional communication and balancing professionalism and authority with collaborative community engagement in the digitization process. This study addresses these challenges through a case study of the Ryushi Memorial Museum in Ota City, Tokyo. We present a comprehensive approach that integrates technical innovation with community engagement, including the following: (1) A cost-effective workflow combining photogrammetry with iPad LiDAR technology for spatial reconstruction, demonstrated through the digital reconstruction of the museum’s Atelier and Jibutsudo (family hall for worshipping Buddha); (2) a new Exhibition Co-Design framework that co-ordinates diverse stakeholders to create digital exhibitions while balancing professional guidance with community participation. Through questionnaire surveys and semi-structured interviews with museum volunteers, we demonstrate how this approach enhances community engagement by enabling volunteers to incorporate their local knowledge into digital exhibitions while maintaining professionalism and authority. This cost-effective model for spatial reconstruction and community-driven digital design can serve as a reference for other regional museums to help them achieve sustainable digital innovation in the digital age.

Natural history museums are unique spaces for interdisciplinary research and educational innovation. Through extensive exhibits and public programming and by hosting rich communities of amateurs, students, and researchers at all stages of their careers, they can provide a place-based window to focus on integration of science and discovery, as well as a locus for community engagement. At the same time, like a synthesis radio telescope, when joined together through emerging digital resources, the global community of museums (the ‘Global Museum’) is more than the sum of its parts, allowing insights and answers to diverse biological, environmental, and societal questions at the global scale, across eons of time, and spanning vast diversity across the Tree of Life. We argue that, whereas natural history collections and museums began with a focus on describing the diversity and peculiarities of species on Earth, they are now increasingly leveraged in new ways that significantly expand their impact and relevance. These new directions include the possibility to ask new, often interdisciplinary questions in basic and applied science, such as in biomimetic design, and by contributing to solutions to climate change, global health and food security challenges. As institutions, they have long been incubators for cutting-edge research in biology while simultaneously providing core infrastructure for research on present and future societal needs. Here we explore how the intersection between pressing issues in environmental and human health and rapid technological innovation have reinforced the relevance of museum collections. We do this by providing examples as food for thought for both the broader academic community and museum scientists on the evolving role of museums. We also identify challenges to the realization of the full potential of natural history collections and the Global Museum to science and society and discuss the critical need to grow these collections. We then focus on mapping and modelling of museum data (including place-based approaches and discovery), and explore the main projects, platforms and databases enabling this growth. Finally, we aim to improve relevant protocols for the long-term storage of specimens and tissues, ensuring proper connection with tomorrow’s technologies and hence further increasing the relevance of natural history museums.

The increasing adoption of metaverse exhibitions aims to overcome the limitations of traditional offline exhibitions by enhancing accessibility and creating imaginative spaces without temporal and spatial constraints. This study explores how incorporating gamification into metaverse exhibitions can leverage the strengths of online and offline experiences. By integrating metaverse elements and gamification, we designed an interactive metaverse space and evaluated its effectiveness through user feedback. Our findings indicate that guiding visitors to complete missions within the metaverse enhances their understanding of the offline exhibition narratives, thereby increasing their engagement with the exhibition themes. Furthermore, online experiences in the metaverse can stimulate interest in offline exhibitions, promoting visitor attendance. The metaverse space also encourages users to contribute personal stories to the exhibition content, fostering continuous content expansion. This approach strengthens the connection between online and offline exhibitions, increases visitor engagement, and promotes repeat visits, thereby addressing the limitations of traditional exhibitions. Additionally, metaverse exhibitions enhance the preservation and accessibility of cultural heritage through digital archiving, offering inclusive participation opportunities and promoting social sustainability. This study underscores the potential of metaverse exhibitions to evolve beyond technological innovation toward contributing to social sustainability.

In recent years, researchers in the field of natural heritage have intensified their efforts to develop new ways to enhance the promotion and accessibility of natural content in order to attract more audiences using virtual representations of physical objects (digital twins). Therefore, they are increasingly incorporating new technologies and digital tools in their operations since their usage by the general public and in the natural heritage (NH) museums is considered particularly effective. Simultaneously, the increasing quality of the produced digitizations has opened up new opportunities for the exploitation of the outcomes of digitization beyond the initial anticipations. Responding to the growing demand of museum visitors for a personalized digital tour experience, especially amidst the recent COVID-19 pandemic, the v-PalM project aims to develop a digital platform to offer virtual guidance and education services at the Museum of Paleontology and Geology, which is hosted at the National Kapodistrian University of Athens. The development of the platform will be based on collecting data through various methods, including crowdsourcing, innovative information, and communication technologies, taking advantage of content digitization using 3D scanning devices. This paper demonstrates an enhanced methodology for the digitization of paleontological exhibits. The methodology uses photogrammetry and laser scanning methods from various devices, such as drones, laser scanners, and smartphones. These methods create digital twins that are suitable for various scenarios, including research, education, and entertainment. The proposed methodology has been applied to over fifty paleontological museum exhibits of varying sizes and complexities, and the resulting 3D models exhibit high accuracy in both their material and geometric aspects, while they also feature crucial details that assist researchers and the scientific community.

The cultural heritage sector increasingly integrates augmented and virtual reality (VR) solutions to meet dissemination and interpretation needs for its collections. As research in the field grows, the required entertainment and learning impacts of such applications are rising. This study presents a VR museum that aims to facilitate an understanding of cultural heritage. More specifically, an exhibition was designed, curated and developed in a VR environment based on a framework that encourages the public’s interaction with the artworks and experiential learning through activities that utilize VR functionalities in a meaningful way. This framework was applied in a contemporary art museum where the description of artistic concepts is not always obvious to the general public due to the abstract forms of the artworks or the particularities of different artistic movements. This paper focuses on the application development and three user experience evaluations (museum experts, technical experts and general audience). The results were positive regarding the perceived sense of control, usability and the feelings of the user, including their sense of entertainment. Additionally, the participants valued the educational value of the developed activity types and their usefulness. Moreover, the users were interested in exploring the cultural heritage content available in the exhibition, and they would suggest the application to colleagues or friends.

The research focuses on the generation of 3D models aimed at creating interactive virtual environments as the outcomes of scalar representations of existing realities. The purpose is to increase the narration, fruition, and dissemination of the findings that emerged from the archaeological investigations carried out in a large sector of the south-eastern suburbs of Rome. In this context, the research proposes a process oriented toward designing a virtual museum of the first group of works from the Appia Antica Archaeological Park and now exhibited at the Museo Nazionale Romano, the Antiquarium di Lucrezia Romana, and the Antiquarium di Villa Dei Quintili. Managing high historical and cultural findings through geometrical surveys, high-resolution data from 3D survey analysis, archival research, and interactive digital representation is the aim of the study. The digitisation of artefacts has made it possible to build new forms of communication that enrich virtual and on-site visits with content, both of the park and of the Museums that host the collections. In particular, it has gradually allowed a ‘virtual’ relocation of works from the Appia Park, favouring the definition of a method capable of communicating new content and laying the basis for the development of a virtual museum, a temporary exhibition, and a web platform for one of the most important historical sites of ancient Rome.

PurposeRecent studies on search-as-learning (SAL) have recognized the significance of identifying users' learning needs as they evolve for acquiring knowledge during the search process. In this study, the authors clarify the extent to which search behaviors reflect the learning outcome and foster the users' knowledge of Chinese art.Design/methodology/approachThe authors conducted an exploratory-sequential mixed-methods approach using simulated work task situations to collect empirical data. The authors used two types of simulated learning tasks for topics related to painting and antique knowledge. A lot of 25 users participated in this evaluation of digital archives (DAs) at the National Palace Museum (NPM) in Taiwan. For each set of topics, a close-ended task related to lower-level learning goals and an open-ended task related to higher-level learning goals.FindingsThe learning criteria reflect changes in the users' knowledge structure, revealing the SAL process. Furthermore, users achieved better task performance on the higher-level creative-learning task, which suggests that they met more learning criteria, exhibited a greater variety of search patterns when exploring the topics via interaction with various sources. Finally, there is a close relationship between creative-learning tasks, prior knowledge, keyword search actions and learning outcomes.Originality/valueThe authors discuss implications with respect to the design of DAs in practice and contributions to the body of SAL knowledge in DAs of online museums. For future reference, the authors provide implications for the development of learning measures from the perspective of user search behavior with associated learning outcomes in the context of DAs.

In this paper, a representation based on digital assets and semantic annotations is established for Traditional Craft instances, in a way that captures their socio-historic context and preserves both their tangible and intangible Cultural Heritage dimensions. These meaningful and documented experiential presentations are delivered to the target audience through narratives that address a range of uses, including personalized storytelling, interactive Augmented Reality (AR), augmented physical artifacts, Mixed Reality (MR) exhibitions, and the Web. The provided engaging cultural experiences have the potential to have an impact on interest growth and tourism, which can support Traditional Craft communities and institutions. A secondary impact is the attraction of new apprentices through training and demonstrations that guarantee long-term preservation. The proposed approach is demonstrated in the context of textile manufacturing as practiced by the community of the Haus der Seidenkultur, a former silk factory that was turned into a museum where the traditional craft of Jacquard weaving is still practiced.