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Full days worked at home account for 28 percent of paid workdays among Americans 20–64 years old, as of mid-2023. That's about four times the 2019 rate and ten times the rate in the mid-1990s. We first explain why the big shift to work from home has endured rather than reverting to prepandemic levels. We then consider how work-from-home rates vary by worker age, sex, education, parental status, industry and local population density, and why it is higher in the United States than other countries. We also discuss some implications for pay, productivity, and the pace of innovation. Over the next five years, US business executives anticipate modest increases in work-from-home rates at their own companies. Other factors that portend an enduring shift to work from home include the ongoing adaptation of managerial practices and further advances in technologies, products, and tools that support remote work.

Information and communication technologies (ICTs) increasingly enable employees to work from home and other locations ('teleworking'). This study explores the extent to which teleworking reduces the need to travel to work and the consequent impacts on economy-wide energy consumption. The paper provides a systematic review of the current state of knowledge of the energy impacts of teleworking. This includes the energy savings from reduced commuter travel and the indirect impacts on energy consumption associated with changes in non-work travel and home energy consumption. The aim is to identify the conditions under which teleworking leads to a net reduction in economy-wide energy consumption, and the circumstances where benefits may be outweighed by unintended impacts. The paper synthesises the results of 39 empirical studies, identified through a comprehensive search of 9000 published articles. Twenty six of the 39 studies suggest that teleworking reduces energy use, and only eight studies suggest that teleworking increases, or has a neutral impact on energy use. However, differences in the methodology, scope and assumptions of the different studies make it difficult to estimate 'average' energy savings. The main source of savings is the reduced distance travelled for commuting, potentially with an additional contribution from lower office energy consumption. However, the more rigorous studies that include a wider range of impacts (e.g. non-work travel or home energy use) generally find smaller savings. Despite the generally positive verdict on teleworking as an energy-saving practice, there are numerous uncertainties and ambiguities about its actual or potential benefits. These relate to the extent to which teleworking may lead to unpredictable increases in non-work travel and home energy use that may outweigh the gains from reduced work travel. The available evidence suggests that economy-wide energy savings are typically modest, and in many circumstances could be negative or non-existent.

The COVID-19 has grandly shaken all organizations, creating a complex and challenging environment for managers and human resource management (HRM) practitioners, who need to find ingenious solutions to ensure the continuity of their companies and to help their employees to cope with this extraordinary crisis. Studies addressing the impact of this crisis on HRM are sparse. This paper is a general literature review, which aims at broadening the scope of management research, by exploring the impact of the COVID-19 on HRM. It identifies the main challenges and opportunities that have arisen from this new pandemic and it offers insights for managers and HRM practitioners into possible future organizational directions that might arise from these opportunities.

In the current context of the COVID-19 pandemic, working from home (WFH) became of great importance for a large share of employees since it represents the only option to both continue working and minimise the risk of virus exposure. Uncertainty about the duration of the pandemic and future contagion waves even led companies to view WFH as a ‘new normal’ way of working. Based on influence function regression methods, this paper explores the potential consequences in the labour income distribution related to a long-lasting increase in WFH feasibility among Italian employees. Results show that a positive shift in WFH feasibility would be associated with an increase in average labour income, but this potential benefit would not be equally distributed among employees. Specifically, an increase in the opportunity to WFH would favour male, older, high-educated, and high-paid employees. However, this ‘forced innovation’ would benefit more employees living in provinces have been more affected by the novel coronavirus. WFH thus risks exacerbating pre-existing inequalities in the labour market, especially if it will not be adequately regulated. As a consequence, this study suggests that policies aimed at alleviating inequality, like income support measures (in the short run) and human capital interventions (in the long run), should play a more important compensating role in the future.

A rising share of employees now regularly engage in working from home (WFH), but there are concerns this can lead to ‘‘shirking from home.’’ We report the results of a WFH experiment at Ctrip, a 16,000-employee, NASDAQ-listed Chinese travel agency. Call center employees who volunteered to WFH were randomly assigned either to work from home or in the office for nine months. Home working led to a 13% performance increase, of which 9% was from working more minutes per shift (fewer breaks and sick days) and 4% from more calls per minute (attributed to a quieter and more convenient working environment). Home workers also reported improved work satisfaction, and their attrition rate halved, but their promotion rate conditional on performance fell. Due to the success of the experiment, Ctrip rolled out the option to WFH to the whole firm and allowed the experimental employees to reselect between the home and office. Interestingly, over half of them switched, which led to the gains from WFH almost doubling to 22%. This highlights the benefits of learning and selection effects when adopting modern management practices like WFH.

The present research aims to explore the current usage, possible benefits and impact of telecommuting along with the hindrances in development of this phenomenon in Pakistan. Financial and social impact of telecommuting was also determined on telecommuters. This study utilizes structured interview technique. By using judgmental sampling method, data was collected from specified sample of 54 telecommuters from Lahore. It was interesting to know that people who were involved in telecommuting reported the unfamiliarity with the term. Based on findings, the study concludes that telecommuting is a latest and valuable business tool that provides comfortable working environment along with the financial benefits to the users but due to lack of awareness, it is not being used extensively in the country. Respondents also gave recommendations including training of employees, making them computer literate, develop infrastructure and create awareness about telecommuting to make its future promising.

Urban transport provides access to multiple services, structures and impedes daily life of residents, and translates into wellbeing considerations, sustainability impacts, and GHG emissions. Thus motivated, multiple disciplines, ranging from psychology to urban planning, are invested in understanding the potential for transitioning to low-carbon and sustainable urban transport systems. While each discipline has carved out a growing body of knowledge, a consistent cross-disciplinary understanding of psychological, sociological, and urban form determinants of urban mobility choices is, perhaps surprisingly so, still lacking. Here, we systematically review the reviews of several strands of literature and lay out the evidence for individual, social, and infrastructure level factors pertinent to urban mode choice. Synthesizing the results from 75 review papers, we find that all three dimensions (individual, social, and infrastructure) unambiguously interfere with mode choice. Individuals are most motivated to shift modes, if they are well informed, if personal norms match low-carbon mode use, and, most importantly, if they perceive to have personal control over decisions. Perceptions about common travel behaviour (descriptive social norms), especially if supported by perceived normative beliefs of others (injunctive norms), are highly influential to support mode shift. However, the overall margin of shift as induced by individual and social settings remains limited. Instead, the infrastructure factors explain large differences in mode choice. New shared mobility modes, and teleworking and shopping, add a long tail to modes chosen, but are no game changer. We conclude that a transition to low-carbon mobility requires low-carbon infrastructure, which leverages enthusiastic individuals' concerns and empowers them for mode change, and that address safety concerns prevalent especially in cities of the Global South. The mode shift to low-carbon option can then be sustained and enhanced by social influence in the form of collective social norms.

The COVID-19 pandemic prompted a widespread shift towards remote work, driven by the imperative of social distancing. This transition has compelled organizations and individuals worldwide to explore alternative employment arrangements. Botswana, like many other nations, witnessed a significant uptake of remote work, leading to the formulation of remote work policies by numerous institutions. To ensure the viability of these policies, it is essential to consider their practicality for both companies and employees. The pandemic offered institutions such as the Botswana Unified Revenue Service (BURS) an opportunity to investigate the efficacy of working-from-home (WFH) arrangements, which could play a pivotal role in shaping future labor policies to accommodate flexible working hours. This study leverages data from BURS to scrutinize the impact of WFH during the COVID-19 pandemic on employee productivity in Botswana. Employing descriptive qualitative research methods and conducting in-depth interviews with 18 BURS personnel who experienced WFH during the lockdown, the study employs theme analysis and non-probability sampling to analyze the collected data. The findings reveal that WFH contributed to increased employee productivity, underscoring the importance of allocating adequate resources to optimize WFH performance in organizations.

Past research has mainly examined differences between employees working under conventional versus teleworking arrangements or high-intensity versus low-intensity teleworking. Yet because many workers combine days worked from the office with days worked from home (part-time telework), it may be more appropriate to examine within-individual variation in office versus home days. Accordingly, we compare diary data from 77 employees on three home days and three office days. This setup enables us to contribute to the theoretical debate on the duality of control and accountability. Specifically, by comparing job locations (home versus office), we identify conditions under which job control (worktime control) is more likely to act as an asset or as a liability. Results suggest that ability to concentrate is higher and need for recovery is lower, on home days than on office days. However, on home days, generally high level of worktime control amplifies the association between job demands and need for recovery—whereas this association is reversed when worktime control is generally moderate. No similar differences are observed on office days. Finally, whereas employees experiencing high job demands are more able to concentrate during home days than during office days, worktime control has no differential effect in this respect.